Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,478 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,478 reviews

June 29, 2021

Alex was professional and courteous. He kept me informed regarding my service and communication was done appropriately without feeling overwhelmed. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Brian, Thank you for your positive review! Your safety and satisfaction are the utmost important to us, and we are delighted to hear that Alex could put you and at ease get your automotive needs swiftly resolved. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of service to you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 29, 2021

Walters Mercedes-Benz Riverside is phenomenal. They are prompt, timely and the service maintenance on your vehicles is excellent and completed as promised. My service advisor Alex Ramirez is high quality c More

by Evanstracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful review! We are so glad that Alex provided you with nothing less than the A+ service that you deserve and got your automotive needs efficiently taken care of. Providing top-quality service is so important to us, and we are certain that Alex will continue to offer you nothing less in the future. He will be honored to hear how deeply you value his efforts. We hope to serve you again when the time comes for your next service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 29, 2021

Great service. Fast and friendly people all around. Thank you David More

by castroandrew784
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jun 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

We are so glad that David could be of assistance to you, and we appreciate you taking the time to leave him this 5-star review! Your safety and satisfaction are our utmost priorities, and we are thrilled that David and our team could put you at ease and get your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to let us know if we may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 29, 2021

Excellent dealer, very exciting to be around. Christian helped me buy my very first car. More

by Layana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Jun 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Layana, Thank you for taking the time to share this wonderful review. We appreciate the opportunity to do business with you, and we are thrilled to hear that Christian provided you with top-notch assistance and made your visit an all-around success. It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of Christian and the entire team! Please drive safely and do not hesitate to let us know if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 29, 2021

The service department at Walter's is great. We especially appreciate the professionalism and courtesy of Alex Ramirez, our Service Advisor. More

by jancielee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering thorough and efficient services is so important to us, and we are glad to hear that Alex provided you with top-notch service and made your visit an all-around success. On behalf of Alex and the entire team- we wish you the safest of travels. We hope to continue to serve you and your automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 29, 2021

Really glad to see the same faces year after year at Walters. I feel very welcomed when I arrive. Thank you David , Cody and Mark. See you guys next year. More

by Vazj67788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Cody Burt
Jun 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this wonderful review! It is an honor to have your confidence and loyalty, and we are thrilled to hear that the quality of our services continuously meets your satisfaction. David, Cody, and Mark will certainly provide you with nothing less than the 5-star service that you so much deserve in the future. We hope to continue to serve you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 29, 2021

Alex Ramirez of Walter's MB Riverside CA, has gone over and above what is expected in order to provide special service accommodation for me given my disability. I sincerely appreciate the special attentio More

by rjarrettc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly, Edwin
Jun 30, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are so glad that Alex and the rest of the team provided you with the top-notch service that you so much deserve. It is our pleasure to provide you with a smooth experience and get your automotive needs efficiently taken care of. Alex will be delighted to hear how greatly you value his service. Please do not hesitate to give us a call if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

Jun 30, 2021 -

rjarrettc responded

Walter's Mercedes-Riverside CA is #1 everywhere...Alex Ramirez provides outstanding service to make sure special needs clients are given the attention and accommodation required resulting in overall customer satisfaction and confidence that their vehicle will maintain the reliability so important to them...Kudos!

June 28, 2021

Its always somewhat of an inconvenience when your car decides breaks down, but when you come to Walters Mercedes Benz they made sure to accommodate me for what ever I needed. Joseph went so far as having More

by Nattynat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review! Your safety and satisfaction are of the utmost importance to us, and we are thrilled to hear that Joseph and the rest of the team could put you at ease and get your automotive needs efficiently taken care of. We will certainly continue to provide you with nothing less than the 5-star experience that you deserve. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 28, 2021

Paul Aborosasa was great. No pressure and very knowledgeable. Highly recommend. More

by minimart235
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Georgie, Paul Aborosasa
Jun 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review and recommendation! Offering smooth and pressure-free experiences are so important to us, and we are delighted to hear that Paul's efforts met your satisfaction. Please do not hesitate to let us know if we may ever be of further assistance to you in the future. We wish you safe travels- on behalf of Paul and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manage

June 28, 2021

I worked with Christian Felix today and I had the easiest and most pleasurable car buying experience! Very nice and professional and got me everything I was asking for! More

by Nathalie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Jun 29, 2021 -

Walter's Mercedes-Benz of Riverside responded

Nathalie, Thank you so much for taking the time to share this positive review! Offering a smooth and remarkable experience is so important to us, and we are thrilled that Christian's efforts met your satisfaction. We appreciate the opportunity to do business with you, and we will certainly provide you with nothing less than 5-star assistance in the future. We wish you the warmest congratulations on your new vehicle- on behalf of Christian and the entire team! We hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

...
196
...