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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,478 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,478 reviews

June 24, 2021

We had a great experience here at Walters Mercedes. We met with Tony Wasif and he was more than helpful especially since the shortage of vehicles. He explained everything in detail as this was my first ti More

by mrs.cassadas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wasif
Jun 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Offering a top-notch experience is our utmost priority, and we are so appreciative of you taking the time to share this wonderful review about your experience! We are honored that you decided to stop by, and are thrilled that Tony satisfied you and your automotive needs. We wish you the warmest congratulations on your new vehicle- on behalf of Tony and the entire team! We hope for an opportunity to work with you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 23, 2021

Cody Burt was our advisor and did a great job explaining the service needed and figuring out what was wrong with our car’s engine light. He kept us in constant contact and updated us as the repairs were bei More

by Scott Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jun 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Scott, Thank you for sharing this positive review! It is always our goal to provide a remarkable service, and we are glad to hear Cody and our team provided you with a top-notch experience that got you and your automotive needs taken care of. It is a pleasure to serve you, and we look forward to an opportunity to be of assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 23, 2021

We usually take our vehicles to another Mercedes Benz dealership service center, but our usual place was behind on appointments and unable to get us completed in time to leave for a long-planned road tri More

by RPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful review! It is an honor to serve you in any way possible, and glad our team could put you at ease and get you and your automotive needs swiftly resolved. Joseph will be honored to hear of your very kind words. We wish you the safest of travels, and we hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 23, 2021

Christian and the team were very helpful and made it an enjoyable experience. We told him the car we were interested in, he showed us a few, then took it on a test drive! He worked with us on all our optio More

by abbeyh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Felix, Tony Wasif
Jun 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this positive review! We are pleased that Christian could be of assistance to you and provide you with the top-notch experience that you deserve. It is our pleasure to serve you in any way possible. Please do not hesitate to let us know if we may be of further assistance to you in the future. We wish you the warmest congratulations on your new vehicle- on behalf of Christian and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 23, 2021

Always the best attention and service my advisor Austin has been very helpful More

by Love Mercedes Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jun 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are thrilled to hear that the quality of our service continuously meets your satisfaction, and we will certainly continue to provide you with nothing less than the 5-star service that you deserve. Austin will be delighted to hear how appreciative you are of his assistance. Please drive safely, and do not hesitate to let us know how Austin and the rest of the team may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 23, 2021

Christian Garcia and the team were very helpful and made it an enjoyable experience. We told him the car we were interested in, he showed us a few, then took it on a test drive! He worked with us on all our More

by abbeyh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Felix, Bryan Fitzpatrick, Tony Wasif
Jun 23, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this positive review! We are pleased that Christian could be of assistance to you and provide you with the top-notch experience that you deserve. It is our pleasure to serve you in any way possible. Please do not hesitate to let us know if we may be of further assistance to you in the future. We wish you the warmest congratulations on your new vehicle- on behalf of Christian and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 20, 2021

We had such a great experience while stopping in to make a purchase. Tony Wasif was extremely helpful and knowledgeable. We greatly appreciate all his help while looking for the perfect car for our family. More

by Somora23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Tony Wasif
Jun 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to do business with you, and we are thrilled that Tony could make your overall experience both smooth and successful! He will be delighted to know how greatly you valued his assistance. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 17, 2021

Walter’s Mercedes service advisor David Greene was Awesome!!! David wrote down and addressed the issues I had with the vehicle and kept me informed by sending a real-time video feed of the service bei More

by Dan P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Jun 18, 2021 -

Walter's Mercedes-Benz of Riverside responded

Dan, Thank you so much for this wonderful review. We are delighted to know that David took great care of you, and kept you updated and informed throughout the entirety of your visit. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how he and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

June 17, 2021

Thanks Cody Burt! You make me your number one priority when dealing with my specific issues . Thanks for your knowledge and great attitude . It does not go unnoticed . Walters by far has succeeded in hiri More

by Teesisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
Jun 17, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this excellent review! Our customers' safety and satisfaction are our utmost priorities, and we are happy to hear that Cody took exceptional care of you and your automotive needs. He will be honored to know how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

June 15, 2021

Everyone was great , Especially Kyle Routhieaux. They did all they Can Do to make sure I left with A Car And I really Appreciate Each And Every One of them for that . More

by Khaniasimmons11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Smith, Kyle Routhieaux
Jun 16, 2021 -

Walter's Mercedes-Benz of Riverside responded

Khania, Thank you for leaving Kyle this 5-star review! We are overjoyed that he could make things happen for you and ensure that your visit was an overall success! Your satisfaction is of the utmost importance to us, and we congratulate you on your new vehicle- on behalf of Kyle and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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