Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,420 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,420 reviews
April 29, 2021
Top Notch Dealership! From the moment you arrive to the time you leave, the staff (sales & service) is friendly, courteous, professional and knowledgeable. I originally purchased my Mercedes from Walter’s time you leave, the staff (sales & service) is friendly, courteous, professional and knowledgeable. I originally purchased my Mercedes from Walter’s and have been getting it serviced there since. Their Service Dept is exceptional! The Service Advisors are always knowledgeable, and informative, especially my advisor Alex Ramirez. I never feel pressured, and I appreciate the recommendations for preventive maintenance. The techs are always meticulous and very thorough with their inspection and work. Will not ever go to another dealership! Keep up the good work Walter’s! Special Thanks to Andrew Ramirez as always and Isaid Barragon. More
by Oh748r
April 29, 2021
Service department done their job perfectly for me. QuIckly figured out the issue and fixed in time. They are very easy to work with and offered me a loaner car. QuIckly figured out the issue and fixed in time. They are very easy to work with and offered me a loaner car. More
by Jayokuzhang
Employees Worked With
April 29, 2021
I would like to say a special thanks to Alex for his great customer service! He is a knowledgeable and helpful. Amazing service at the service department! He took care of my car and provided 5 star ser great customer service! He is a knowledgeable and helpful. Amazing service at the service department! He took care of my car and provided 5 star service at every step! More
by Mia
Employees Worked With
April 29, 2021
Alex Ramirez has provided professional and honest and friendly service, he ensures my vehicle is always running in such tip- top shape, he makes his customers feel comfortable. friendly service, he ensures my vehicle is always running in such tip- top shape, he makes his customers feel comfortable. More
by Rneal1
Employees Worked With
April 29, 2021
Amazing service, Alex on service is very professional amazing actitud, definitely I recommend this guy. For sure next time I can call and ask for alex amazing actitud, definitely I recommend this guy. For sure next time I can call and ask for alex More
by Jonathan Becerra
Employees Worked With
April 29, 2021
Morris and Toni sold me a lemon and didn’t go threw with there word and I wanted to get a contract because the car had minor issues but they said they would fix them with in 30 days of me owning the car bu there word and I wanted to get a contract because the car had minor issues but they said they would fix them with in 30 days of me owning the car but when I brought it into service they didn’t cover the cost of the issues More
by ramoshst
April 29, 2021
Alex was super fast at getting my car in for diagnostic. Very friendly and he answered all my questions. Excellent customer service and prices for service!! Very friendly and he answered all my questions. Excellent customer service and prices for service!! More
by esmeraldagovea37
April 29, 2021
It was my first time coming to this dealership and I had to give it 5 stars!! My experience here was so good. My advisor Joseph went above and beyond to help me and my family. It feels good knowing my car i to give it 5 stars!! My experience here was so good. My advisor Joseph went above and beyond to help me and my family. It feels good knowing my car is in good hands with the right people! More
by Ashley4U
Employees Worked With
April 28, 2021
Joseph Leona,associate was very courteous and pleasant and did an excellent job that I was very satisfied with his advice and customer care. Thank you for your great care. and did an excellent job that I was very satisfied with his advice and customer care. Thank you for your great care. More
by Cherian Mathai
Employees Worked With
