Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Walter's Mercedes-Benz of Riverside
Riverside, CA
6,412 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,412 reviews
February 16, 2021
The service Rep was courteous and professional in explaining the needed service for my car. Thanks for having Joseph as a member of your staff! explaining the needed service for my car. Thanks for having Joseph as a member of your staff! More
by Akram
Employees Worked With
February 15, 2021
Outstanding dealership. Will come back on any further purchases. The fact that the deal was made without the manager getting involved speaks highly to me purchases. The fact that the deal was made without the manager getting involved speaks highly to me More
by ampacpolish
February 15, 2021
Issue with Key pod, was told not covered under warranty, very dissatisfied with factory warranty. Was told cost of replacing and was not satisfied. Service department lost my valet key and had to order a n very dissatisfied with factory warranty. Was told cost of replacing and was not satisfied. Service department lost my valet key and had to order a new one which took several days to return. More
by Patandjeanette
Employees Worked With
February 15, 2021
Alex Ramirez provided excellent service when dropping off my car for service. I will definitely bring my car back for service. Thank you very much! my car for service. I will definitely bring my car back for service. Thank you very much! More
by jackie19williams
Employees Worked With
February 12, 2021
Andrew was great. Very understanding and patient. Initially I thought I was going to have a hard time at the dealership but Andrew made it easy. The people at Walters Mercedes are great to deal with. Initially I thought I was going to have a hard time at the dealership but Andrew made it easy. The people at Walters Mercedes are great to deal with. It’s also my first time buying a Mercedes. No regrets so far 😁 More
by Flora
Employees Worked With
Andrew Wagner
February 12, 2021
Always a pleasure to work with a legit, honest dealer!!! I will always come to Walters for service needs as well as a new car purchase. I have purchased two cars from Walters!!! I will always come to Walters for service needs as well as a new car purchase. I have purchased two cars from Walters!!! More
by DVAG Maier
February 12, 2021
Brandon was my advisor during my recent routine maintenance visit. He was polite, informative and understood my needs/wants. Brandon came up a few times to give me progress on service. Comfortable maintenance visit. He was polite, informative and understood my needs/wants. Brandon came up a few times to give me progress on service. Comfortable visit over all. Cost is always a bit much, but not any thing to do with Brandon's personal review. More
by AsmBlzm
Employees Worked With
Brandon Monaco
February 12, 2021
Had a positive experience with my service agent Joseph Loera. He was thorough and professional. The waiting time was right on target. Thanks Joseph for your asssistance. Loera. He was thorough and professional. The waiting time was right on target. Thanks Joseph for your asssistance. More
by rjohnson54
Employees Worked With
February 11, 2021
My family and I were headed to big bear for the weekend when the tire pressure light came on. Pulled into service and David helped us out. Although they found a nail and tire had to be replaced we were bac when the tire pressure light came on. Pulled into service and David helped us out. Although they found a nail and tire had to be replaced we were back on the road really fast. Thanks for the speedy service. More
by Tuckfrann
Employees Worked With
David Greene
