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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,404 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,404 reviews

January 01, 2021

Alfonso helped me out and gave me a great deal on a cla lease. He was very helpful and was a pleasure to deal with! Will definitely be returning. More

by MichaelK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Michael, Congratulations on your new Mercedes-Benz! We are so glad that Alfonso could provide you with the perfect deal and overall experience! We wish you the safest of travels in your new ride, and we will be awaiting the opportunity to work with you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 01, 2021

Tony was extremely helpful, he intricately answered all my questions & was very patient with me when deciding what I wanted. Would definitely recommend to everyone ten out of ten! More

by mannymadrigalcerda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wasif
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Manny, Thank you for leaving Tony this kind review and recommendation! We are delighted to know that he took great care of you and assisted you in finding the perfect ride. We congratulate you on your purchase- on behalf of him and the entire team. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 01, 2021

Morris Gaines sold me a car in 2020. He was patient, knowledgeable and courteous each and every time I visited prior to purchasing the vehicle. More importantly, he was equally gracious after I purchase More

by larry reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Towns
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Larry, Thank you for taking the time to leave Morris this wonderful review! He will be honored to hear of your very kind words and to know how greatly you valued his service! Your satisfaction means so much to us, and we congratulate you on your new vehicle- on behalf of Morris and the entire team. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 01, 2021

Austin Schneider was my service representative on my most recent visit to Walters and did a really good job of diagnosing my issue and getting my repair done quickly. Walter’s has been doing my service work More

by Lyndon C Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Lyndon, Thank you for leaving Austin this 5-star review! We are pleased to know that Austin took remarkable care of you and your automotive needs throughout your recent visit! It is our pleasure to assist you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 01, 2021

Excellent service. I highly recommend Elizabeth Flores she is awesome, friendly, she looking the best deal. Always professional and gave me her full attention. We happy with the price and service. More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Elizabeth this positive review and recommendation! Providing top-notch service and deals is always our goal, and we are happy to hear that she consistently takes exceptional care of you. We hope you enjoy your new vehicle, and we look forward to continue serving you and your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

January 01, 2021

Alfonso Hernandez was an excellent customer service rep. He was very clear and patient, as well as kind.I would prefer other friends to visit Mercedes Benz and to see Alfonso Hernandez More

by dmabONEdmabONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alfonso this positive review! We are delighted to know that he took great care of you and made your recent visit 5-stars all-around! We thank you for working with us at Walter's Mercedes-Benz, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 31, 2020

I have been driving a Mercedes for the past 20 years. I've been to several dealership but nothing compares to the personalization from Walters. I feel like family when I walk through their door. Peter T More

by drmjchoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! Peter will be honored to hear of your very kind words and to know how confident you are in his efforts! We warmly congratulate you on your newest vehicle, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 31, 2020

Amazing service, couldn't be happier. Peter Tecson is helpful, knowledgeable, and extremely personable. He very clearly cares about making sure you have a wonderful experience and have all your car needs More

by DrChilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are pleased that Peter could be of assistance to you and make your experience an all-around success! We couldn't be more pleased to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 31, 2020

Thank you Ted for making us feel welcome and showing us differing options! Great customer service and honest. Would recommend - great car buying experience with Ted! More

by MS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Schwartz
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are happy to hear that Ted was so helpful and welcoming, and that he made your visit a 5-star experience! We thank you for taking the time to leave him this kind recommendation. Please let us know if he or the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

December 31, 2020

Peter was very knowledgeable and personable. He made finding a new car for a wife and I very easily. He knew exactly what we needed and what we were looking for. We are recommending Peter to our frien More

by Scypher7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Dec 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are overjoyed that Peter could put you at ease and make your overall experience both smooth and successful! We thank you for taking the time to leave him this kind recommendation, and we wish you the safest of travels- on behalf of him and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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