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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,471 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,471 reviews

October 19, 2020

Excellent customer service. Freindly. Caring. Easy to talk to about anything. Great asset to the company. Genuine. Wonderful. Hope he there when I go back. More

by dwayneevans84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 21, 2020 -

Walter's Mercedes-Benz of Riverside responded

Dwayne, Thank you for leaving Brandon this excellent review! He certainly is a wonderful asset to our team, and we are pleased that he could be of such great assistance to you! He will be honored to know how deeply you valued his service, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 19, 2020

This is my 3rd time getting a Benz from Walter's and again I received exceptional service from Peter Tecson all the way to the finance department. I live in Gardena so it took me an hour to get to River More

by Tracyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz! We are so appreciative of your continued business, and we are thrilled that we could consistently provide you with the quality experiences that you so much deserve! It is an honor to have your confidence and loyalty, and we look forward to continuing to provide you with the same 5-star service in the years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 19, 2020

I've been coming to Walter's for service for years and Alex Ramirez has been my service advisor for the last 2 yrs best More

by THERON LEWIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Theron, Thank you so much for your 5-star review! We appreciate your business and are overjoyed that Alex could consistently be of great assistance to you. We wish you the safest of travels. Please do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 18, 2020

Excellent service eddy was kind and explain everything we needed to know thank you very much . Over all a very good experience will go back next time More

by islasjuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that Eddy took great care of you and ensured that your visit was an all-around success! We congratulate you on your new vehicle- on behalf of him and the entire team, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 18, 2020

I love ❤️ my car very friendly environment I definitely recommend Walters Mercedes Benz if you looking for a new car this is the place. I’m very excited! More

by I.w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz! We couldn't be more pleased to hear of your satisfaction, and we are thrilled that we could get you into a vehicle that you love! We thank you for taking the time to share this kind recommendation, and we can't wait for you to enjoy your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 18, 2020

Since you get off of your car at Walter’s Mercedes-Benz in Riverside, you are greeted with respect and professionalism. You feel comfortable walking in and looking around. There is no uncomfortable moments More

by Varaiza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We couldn't be more honored by your very kind words, and we are thrilled that we could provide you with the quality service that you so much deserve! We congratulate you on your first Mercedes-Benz- on behalf of the entire team, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 18, 2020

From the moment I walked in the door I felt welcome, but not pressured. Morris Gaines is an impeccable associate and helped with all my needs. More

by montyclark0911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick, Michael Georgie
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Monty, Thank you for taking the time to share this positive review! We are so glad that we had the opportunity to work with you, and we are pleased to know that Morris took great care of you- from beginning to end! We hope you enjoy your new vehicle. Please drive safely, and do not hesitate to give us a call if there is anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 18, 2020

Eddy Elsayed was Very friendly personable and really liked how I was treated. Did not feel pressured to purchase the vehicle . Best sales person I have dealt with. All other dealerships constantly calli More

by Letty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake assistant to Eddy
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Letty, Congratulations on your new vehicle! We are happy to hear that Eddy took great care of you- throughout and even following your buying process. Your satisfaction is our utmost priority. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 18, 2020

Alex Ramirez provided me VERY good service. My car was serviced, new tires and remote battery. Completed before the estimated time. Respectful of my time. More

by Queenmom003
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are happy to hear that Alex took great care of you and ensured that your needs were efficiently resolved. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 18, 2020

Rami was great to work with and made the process of choosing a car easily. He was super helpful, friendly, and charismatic. I will be back for sure just because of him. More

by Kaitlyn Breton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Jaouhari
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Kaitlyn, Thank you for leaving Rami this 5-star review! We are happy to hear that he took great care of you and ensured that your buying experience was both smooth and enjoyable! We are so excited for you to enjoy your new ride, and we look forward to serving you again in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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