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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,421 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,421 reviews
October 01, 2020
Austin is very thorough, easy to work with, and efficient. I will always use Austin if I can. He knows what needs to be done and how to address the issue in a timely manner and is always reliable. efficient. I will always use Austin if I can. He knows what needs to be done and how to address the issue in a timely manner and is always reliable. More
by Nolan K.
Employees Worked With
Austin Schneider
October 01, 2020
Great customer service, Alex was very personable and took the time to answers my questions. My car was finished in the time promised. Exceptional service! the time to answers my questions. My car was finished in the time promised. Exceptional service! More
by climbasan
Employees Worked With
October 01, 2020
jj was super nice and helpful especially during this crazy time! And safely did everything with Covid! Thank you and I will for sure go back!! crazy time! And safely did everything with Covid! Thank you and I will for sure go back!! More
by reneeflores28
Employees Worked With
October 01, 2020
JR Rodriguez has been our service rep for several years. We appreciate his helpfulness and integrity as well as the superior service that he and the service department provide us every time! Highly recomme We appreciate his helpfulness and integrity as well as the superior service that he and the service department provide us every time! Highly recommended Walter’s Mercedes! More
by Hi all
Employees Worked With
October 01, 2020
David Greene assisted me in deciding which Service was best for my car. I had many questions but he was patient, understood my concerns and was very helpful from dropping off my car to assisting me with t best for my car. I had many questions but he was patient, understood my concerns and was very helpful from dropping off my car to assisting me with the loaner vehicle. Thank you David! More
by Dot P.
Employees Worked With
David Greene
October 01, 2020
We brought my wife's GLC300 in for service on a Saturday and Brandon Monaco was our service advisor and took great care of us. A couple of issues came up but Brandon was able to resolve those in a professio and Brandon Monaco was our service advisor and took great care of us. A couple of issues came up but Brandon was able to resolve those in a professional and courteous fashion. Thanks Walter's Mercedes! More
by David Hughes
Employees Worked With
Brandon Monaco
October 01, 2020
Everyone we spoke to was great. Very polite, not pushy, and respected what I wanted. I’m very satisfied with my vehicle and the service I received and respected what I wanted. I’m very satisfied with my vehicle and the service I received More
by Jessica_anne81
October 01, 2020
I have ALWAYS liked the service I received at Walters. However, this time after bringing my 2016 Smart for service, I got another "Malfunction Visit Workshop" message in my car. Now I have to bring it bac However, this time after bringing my 2016 Smart for service, I got another "Malfunction Visit Workshop" message in my car. Now I have to bring it back. More
by docbrl11
Employees Worked With
David Greene
September 30, 2020
Rene was very accommodating and he did not make me feel intimidated. He made the process of the transaction easier and faster. I definitely will recommend him to my friends. intimidated. He made the process of the transaction easier and faster. I definitely will recommend him to my friends. More
by Irene
Employees Worked With
Rene Orellana
September 30, 2020
Brandon was very knowledgeable and very thorough in explaining what needed to be done. I would highly recommend him to others and I look forward to his assistance next time. explaining what needed to be done. I would highly recommend him to others and I look forward to his assistance next time. More
by mbhoggard1500
Employees Worked With
Brandon Monaco
