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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,471 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,471 reviews

October 17, 2020

I bought my car at this dealership and so far I have been very satisfied with the customer service department and they are also very friendly when you call for any questions you have etc. More

by fruehana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your business, and we are pleased that we could provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible, and we look forward to continue serving you and your future automotive needs! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

I have always had a wonderful experience going to Walter’s. The process is streamlined efficiently and everyone there is kind and courteous. My service provider, Austin Schneider is thorough, diligen More

by LexieL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Lexie, Thank you for taking the time to leave Austin this wonderful review! We are happy to hear that he was so thorough and efficient, and that he ensured that your visit was as seamless as possible! He will be delighted to know how greatly you valued his service. Please let us know how he and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

Alex Ramirez was very nice, patient, good listener, and tried his best to help me. He also followed up with me and made sure I was happy with the service. Alex Ramirez is the best! More

by Marianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Marianna, Thank you for leaving Alex this positive review! We are happy to hear that he took great care of you and ensured that your needs were successfully resolved. It is our pleasure to serve you, and we look forward to working with you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

Joseph Loera was a pleasure to work with. He was professional and friendly, made the service experience easy and enjoyable. Communication was effective and text message updates were very convenient More

by ayana112002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Ayana, Thank you for leaving Joseph this 5-star review! We are delighted to know that he took great care of you and ensured that your visit was both smooth and enjoyable! We greatly appreciate the opportunity to work with you, and we will be awaiting the chance to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

Walters Mercedes Benz Is the Best !! So much better a Dealership than my local Palm Springs Mercedes Benz Dealership. I always have had a great experience with the Walter's team!! More

by mcarle209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your very kind review! We are so appreciative of your business, and we are honored that our service continuously meets your satisfaction! It is our pleasure to assist you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

The best rep I have encountered in 60 years. Highest recommendation knowledgeable, friendly. Left feeling he offered a fair price. Hope I live another 5 years to age 87 and buy another Mercedes from And More

by Stanruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Andrew this amazing review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance! We congratulate you on your new vehicle- on behalf of him and the entire team. Please drive safely, and do not hesitate to give us a call if there is anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

Ted Schwartz.. AWESOME salesman. Patient and honest. He went through all the motions with me without hesitating the entire day. Thank you Ted for great service all the way through. Also, a big thanks to e More

by Nurse B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wasif, Shane Boyd, Ted Schwartz
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are honored to have been able to assist you with this special purchase, and we are thrilled that Ted could make your overall buying experience both smooth and efficient! We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

David Greene and his Managers at Walter's went over and above!!! It was to my shock that my GLC300, with barely 30k miles, had a major mishap. The piston had cracked and the engine was totaled! I was so More

by ARamsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Thackeray, David Greene
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful review! We are overjoyed that we could put you at ease and get your automotive concerns thoroughly resolved. Your safety is our utmost priority. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

Great service and was very informative. I live all the way in Rancho Cucamonga and will always get service at this riverside dealership, they always have great service. More

by arose1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your business and we are pleased that we could consistently provide you with the quality service that you so much deserve! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 17, 2020

Great service. Service advisor kept me well informed and updated on vehicle. Work was done in timely manner. Very profesional team. Car was returned clean. Thank you More

by Lalo909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. It is our pleasure to assist you. Please do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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