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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,444 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,444 reviews
July 22, 2020
excelente!! Alex Ramirez siempre que me atiende hace un servicio muy bueno y excelente. El servicio al cliente siempre es cumplido y el mantenimiento a tiempo. Alex Ramirez siempre que me atiende hace un servicio muy bueno y excelente. El servicio al cliente siempre es cumplido y el mantenimiento a tiempo. More
by anagladissilva
Employees Worked With
July 21, 2020
Thank you David for the excellent customer service you provided. I really appreciate your promptness, courtesy and professionalism. I will continue getting my car serviced there. provided. I really appreciate your promptness, courtesy and professionalism. I will continue getting my car serviced there. More
by Franzhall
Employees Worked With
David Greene
July 21, 2020
Speedy Service I called to make an appointment and was scheduled for the next day. I arrived a few minutes before and was taken within 10 minutes. Everyone was polit I called to make an appointment and was scheduled for the next day. I arrived a few minutes before and was taken within 10 minutes. Everyone was polite and wearing their masks. I was told of what the service would cover and the cost. Timing was to be about 2 hours and it was pretty much on time. Waiting area was clean but perhaps could have been sanitized more frequently as I did not see anyone wipe down any tables or chairs. Cody was easy to talk to and professional. More
by Linda J
Employees Worked With
Cody Burt
July 21, 2020
First class I just wanted to congratulate management team for having such an amazing service advisor his name is JR Rodriguez, he makes you feel in home and treat I just wanted to congratulate management team for having such an amazing service advisor his name is JR Rodriguez, he makes you feel in home and treat you with a red carpet. congratulations JR and thank you for your recommendations and advice on the needs of my mercedes Benz. More
by Mickey
Employees Worked With
July 21, 2020
My Service Advisor Austin is phenomenal! His knowledge, professionalism, and friendly demeanor are outstanding! He answers any question I may have, and recommends the best course of action. With Austin, professionalism, and friendly demeanor are outstanding! He answers any question I may have, and recommends the best course of action. With Austin, I have a trusted friend at the dealership! More
by JagFan1
Employees Worked With
Austin Schneider
July 21, 2020
I was there at the dealer for my GLK 250 2015 ‘s check engine light on service last week . Austin Schneider was my service advisor. He took his time went over the issues throughout , clearly and updating engine light on service last week . Austin Schneider was my service advisor. He took his time went over the issues throughout , clearly and updating the repairs status time after time. He even personally came out and installed my wife car new license plate Thank you Austin Daniel More
by Dhnguyen64
Employees Worked With
Austin Schneider
July 21, 2020
Amazing service, I am a new customer for Walter’s MB, but I was treat like a all time customer, very happy with the service. I was treat like a all time customer, very happy with the service. More
by Chiquito
July 21, 2020
Excellent David Greene true professional, great experience, also the greeting girl always on top of it, soon as you park, she’s there to help. Definitely will b David Greene true professional, great experience, also the greeting girl always on top of it, soon as you park, she’s there to help. Definitely will be returning. More
by Richrudy
Employees Worked With
David Greene
July 21, 2020
I had my appointment at 7:00 AM. My advisor was Joseph L. He was very friendly and professional. I enjoyed how quickly I was taken care of. Highly recommended. He was very friendly and professional. I enjoyed how quickly I was taken care of. Highly recommended. More
by Jessica V.
Employees Worked With
