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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,119 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,119 reviews

November 19, 2019

Mike Sales great and professional Just picked up my car from Mike Sale From San Francisco. He was knowledgeable and professional. Every thing was easy, smooth and great to deal with. More

by milton
Recommend Dealer
Yes
Employees Worked With
Mike Sales
Nov 20, 2019 -

Walter's Mercedes-Benz of Riverside responded

Milton, Congratulations on your new vehicle! We are so pleased that we had the opportunity to work with you, and that Mike could make your buying experience so seamless! If there is anything more that he or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 19, 2019

Amazing, professional service! I only trust Walters for all my sales, and services needs! 5 star! Services department continues to exceed my expectations- well done. More

by Clarice190
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JRRodriquez
Nov 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Clarice, Providing top-quality service is what we aim for, and we are so proud that our efforts continuously exceed your expectations. We are so honored by your very kind words, and we hope to continue to maintain your confidence and satisfaction for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 18, 2019

Joseph Loera was incredibly helpful when I took my car in for service. He was extremely professional and patient with all of my questions. He let me know how long the service would take and brought my keys d More

by K.perez
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent feedback! We are so pleased that Joseph could be of valuable assistance to you and ultimately resolve each of your concerns. He will be proud to have earned your 5-star rating. Please let us know how he and the team may serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 18, 2019

Schedule A service. I was very pleased with the service in all respects. The employees were courteous and professional. The time to complete the required service was br More

by sevach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that we had the opportunity to serve you, and that the quality and efficiency of our work met your satisfaction. We wish you safe travels and hope to hear from you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 18, 2019

Christian was amazing. He was knowledgeable and pleasant. He the made the process super easy. I was cold and he even let me borrow his jacket while signing loan papers. Go see Christian at Walter’s Mercedes More

by mcrockem
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Julio Guerrero, Christian Felix
Nov 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Christian this 5-star review and recommendation! We are delighted to know that he took such great care of you and went above and beyond to make your experience as seamless as possible. We thank you for doing business with us at Walters' Mercedes-Benz, and we wish you the safest of travels in your new ride. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 18, 2019

Lupita Manzo was so genuinely helpful and kind from the moment we stepped foot on to the dealership. She greeted us with a smile and a friendly welcome. We felt communicated with and cared for throughout t More

by Echo
Recommend Dealer
Yes
Employees Worked With
Lupita Manzo, Julio Guerrero, Christian Felix, Mike Sales
Nov 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and we are happy to hear that Lupita took exceptional care of you throughout the entirety of your visit. We thank you for leaving her this very kind review, and we hope to work with you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 17, 2019

Eddy Elsayed and Blake Lewis were very professional in their approach made me feel very comfortable with the whole process I appreciate the highest quality of service I received from your company. More

by djmerc100
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Lewis
Nov 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! It is always our goal to ensure that our customers' are provided with the highest quality of service, and we are overjoyed that our efforts met your satisfaction. We greatly appreciate the opportunity to serve you, and we hope to work with you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 17, 2019

My service Representive, Joseph Loera, keep me informed of the progress of the scheduled service and explained in detail the additional work that needed to be completed upon inspection. Vehicle returned cl More

by CruiserChris
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Chris, Thank you for your positive feedback! We are happy to hear that Joseph kept you updated and well-informed throughout the entirety of your visit. It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with the same top-quality care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 16, 2019

Leasing experience made easy We recently leased our 2020 GLC300, and with the outstanding help of Rene Orellana, it was a great experience. Rene is a true professional who worke More

by mstang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Rene Orellana
Nov 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are overjoyed that Rene went above and beyond to ensure that you were provided with the best possible deal and overall experience. We thank you for leaving him this 5-star review and recommendation, and we congratulate you on your new vehicle- on behalf of him and the entire team. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 15, 2019

buying this car was a great experience Gary at Walters Mercedes made the buying process fun. He listened to what we wanted and actually brought out the perfect car for us. We spoke abou More

by cheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Gary Kunzman
Nov 15, 2019 -

Walter's Mercedes-Benz of Riverside responded

Cheri, Congratulations on your new vehicle! We are thrilled that we had the opportunity to work with you, and that Gary could make your buying experience both enjoyable and successful! We hope you enjoy your new vehicle, and we look forward to continue providing you with top-notch service and deals in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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