Walter's Mercedes-Benz of Riverside

Third time I lease a car from this dealer and every time I lease a new car the experience gets only better. I had made plans to go in and inquire about my soon-to-end lease on my 2016 C class; with unfortun I lease a new car the experience gets only better. I had made plans to go in and inquire about my soon-to-end lease on my 2016 C class; with unfortunate changes that have taken place in the last few years on my personal life; I wasn't sure if I was in a position of signing on a new lease by myself without having my ex husband co-sign with me (as I had on the other leases). Rashad Withlow was the sales person that took care of me. I thank him for the wonderful experience. He was kind and patient. He never pressured me into anything I didn't want. He is knowledgeable and answered all my questions I was happy to know I was in a very good position of doing this alone. I was pleasantly surprised. We went upstairs and I quickly told him the car I wanted he quickly found it and the deal after that was sweet and smooth. What was supposed to be a day for me to go in and ask questions, turned into me leaving with a new car. Every person working at the dealer that day was extremely pleasant and attentive. Frank the sales manager came to introduce himself. He was kind and attentive. Julio Guerrero is the financial manager who assisted me with the leasing contract. This is the third time I sign a deal with him and I must say he is one of the most genuinely pleasant employees that work there. As alwats, he greeted with a warm smile and was ready to answer any questions. The next day I stopped by to inquire about a small paint detail at the service department , as usual, JR Rodriguez who has been my sales advisor for the last years was there to help as well. JR knows by now how much I enjoy working with him. Always with attention to detail, from one simple carwash to any other major problem JR has gone above and beyond for me. He will always be my favorite. Over all thank you Rashad, Julio, Frank and JR!! More

I appreciate Brandon Monaco’s time and attention to details. He makes me feel like my car is his only concern even though I’m sure he’s busy with many. Brandon going above and beyond what I expected details. He makes me feel like my car is his only concern even though I’m sure he’s busy with many. Brandon going above and beyond what I expected help me to have confidence in Walter’s for my car care. Thanks Brandon! More

Fast and easy service, I dropped my vehicle off before work and Joseph had it ready for me before I got out and also made sure to have it cleaned and ready to go, thank you work and Joseph had it ready for me before I got out and also made sure to have it cleaned and ready to go, thank you More

J.r. Rodriguez was a good helper My tier got broken at the mid of the night while driving pass Riverside. So it was towed to Walter's Mercedes-Benz. JR helped me through the whole pro My tier got broken at the mid of the night while driving pass Riverside. So it was towed to Walter's Mercedes-Benz. JR helped me through the whole process of changing the tire, delivered back to me, answered many questions, he was very patient, and nice. It was a pleasant experience. I 'd definitely commend Walter's Mercedes to my friends. More

Andrew has been great, very professional and goes extra mile to satisfy his customer’s needs. Recently purchased a 2020 GLS. My wife and I have been looking for a certain options for the car. Contacted di mile to satisfy his customer’s needs. Recently purchased a 2020 GLS. My wife and I have been looking for a certain options for the car. Contacted different dealership but Andrew and his team were the only one that really help us finding the car that we want. I think for price of the car, this is the kind of service you expect. Everything was well taken care of and everything went smoothly. I recommend Mercedes Benz in Riverside if you need new car. Please look for Andrew. More

Brandon Monaco is the best service writer there! He’s so knowledgeable about my car and has taken time with me to teach me how to use some of the features I didn’t even know I had! Thank you Brandon! knowledgeable about my car and has taken time with me to teach me how to use some of the features I didn’t even know I had! Thank you Brandon! More

Outstanding Service Working with Ray Burke and David Covarrubias made the purchase of C300 an excellent experience. David did an super job explaining the features of the Working with Ray Burke and David Covarrubias made the purchase of C300 an excellent experience. David did an super job explaining the features of the car and closing the purchase. More

very smooth and quick experience Gary Kunzman made this purchase so easy and comfortable. Felt like we were sitting with family from the start to the finish. Mr. Guerrero in finance Gary Kunzman made this purchase so easy and comfortable. Felt like we were sitting with family from the start to the finish. Mr. Guerrero in finance was efficient, thorough and kind. I would definitely go back and refer friends and family there. More

I worked with Joe Loera on my last visit and I was very impressed, he was able to get my vehicle in with no appointment and had it ready within the hour. Great job Walters! impressed, he was able to get my vehicle in with no appointment and had it ready within the hour. Great job Walters! More

David Greene thank you for your excellent service. You’re very professional and take good care of your all our needs. Looking forward to future service with you. very professional and take good care of your all our needs. Looking forward to future service with you. More