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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,434 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,434 reviews

January 31, 2020

I had a great experience getting my car serviced. I dropped it off in the morning and got it back by the end of the day. Austin Schneider was really nice and helpful. More

by Mer
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 03, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are so glad that we had the opportunity to serve you, and we are happy to hear that Austin took such great care of you throughout your visit. We wish you safe travels and hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 31, 2020

Awesome staff. They provide Great customer service. I will definitely recommend this dealer place to my friends and family. The place is clean and nice. More

by mginesdc
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Andy Towns
Feb 03, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review and recommendation! We are overjoyed that we could provide you with the quality experience that you so much deserve! We wish you safe travels and hope to work with you again when your vehicle is ready for its first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 30, 2020

My service adviser was very helpful. He took the time to go over my questions and concerns regarding my vehicle. Will. Definitely be back and asking for Joseph! Thank you More

by DannyXie
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2020 -

Walter's Mercedes-Benz of Riverside responded

Danny, Thank you so much for your positive feedback! It is our pleasure to serve you in any way possible, and we are delighted to know that Joseph took such great care of you throughout the entirety of your visit. If you ever have any further questions or concerns, please do not hesitate to give us a call. We look forward to working with you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 30, 2020

Took my car in about a week ago for service and always receive the best treatment. My advisor was great with working with my busy schedule. More

by Jorgefinn
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Jorge, Thank you so much for your positive feedback! It is our pleasure to serve you in any way possible, and we are delighted to know that our efforts always meet your satisfaction. Your safety is our utmost priority, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 29, 2020

Alex was very professional, helpful and kept me updated during the process. Thank you, Alex! He gave me recommendations for my tires when I come back in April and is extremely knowledgeable! More

by lavalleedora
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this excellent review! We are happy to hear that he was so helpful and informative, and that he made your overall service visit a 5-star experience! If you ever have any further questions or concerns, please do not hesitate to let us know. We look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 29, 2020

Austin and his colleagues were very attentive and kind as usual. Austin communicated with me about the progress on my vehicle, which I really appreciate. Austin is a pleasure to work with! Thank you Austin! More

by Rollefsons
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Jan 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Austin this excellent review. We are happy to hear that he took such great care of you and your automotive needs throughout your recent visit. He will be honored to know how greatly you valued his efforts. Please let us know how he and the team may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 29, 2020

We are so glad we went with Walter’s to lease our GLB. They were honest and straightforward throughout the whole process. We only had to spend a little over an hour at the dealership to finalize our trade More

by Lysiavan
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Andrew Wagner
Jan 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are overjoyed that you decided to do business with us as well, and we are thrilled that we could make your overall leasing experience so seamless and efficient! We wish you safe travels in your new GLB, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 27, 2020

Service We had an appointment at 11 but got to the dealership at 9:00. Brandon Monaco was accommodating and very helpful. Brandon made the whole experience More

by info
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jan 28, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We always aim to ensure that our customers' experiences are as seamless as possible, and we are happy to hear that Brandon took such great care of you- from beginning to end! We wish you safe travels and hope to work with you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 27, 2020

Adam Garcia met me promptly to start the service on my RV. He listened to my concerns and addressed each issue and had me back on the road within two hours. Thanks so much for your excellent service. More

by Eaglesperch
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jan 28, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Adam this 5-star review! It is wonderful to hear that he was so efficient in getting you and your automotive needs taken care of! Providing excellent service is always our goal, and we will be sure to offer you nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 25, 2020

Eddy eddy eddy. That’s the man right there. Bent over backwards for the anything that we wanted. Ran circles and delivered with a promise. Couldn’t ask for more. More

by Charlie.awad
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystin Escobedo
Jan 27, 2020 -

Walter's Mercedes-Benz of Riverside responded

Charlie, Thank you for leaving Eddy this excellent review! Your satisfaction is our utmost priority, and we are pleased to know that he went above and beyond to make things happen for you! We are so glad that we had the opportunity to do business with you, and we congratulate you on your new vehicle- on behalf of Eddy and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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