Walter's Mercedes-Benz of Riverside

John Shelley Thank you to my sales person John Shelley. He made it all very quick and easy for me and gave me a great deal on my new GLC Thank you to my sales person John Shelley. He made it all very quick and easy for me and gave me a great deal on my new GLC More

Great and easy experience Service is great. Fast and professional. The employees care about their customers and make sure that they do their best. Everyone is super friendly. G Service is great. Fast and professional. The employees care about their customers and make sure that they do their best. Everyone is super friendly. Great atmosphere. Make you feel welcome. More

Great help We were dealing with Andrew Wagner and Raul Ayala at Walters Mercedes. We had made an offer to purchase a new Mercedes and were told it would be at W We were dealing with Andrew Wagner and Raul Ayala at Walters Mercedes. We had made an offer to purchase a new Mercedes and were told it would be at Walters on Monday. Due to the fact that Andrew's wife was at that time having a baby, somehow the car did not reach Walters. Raul Ayala and his manager Frank Serreo stepped up big time and held the deal together. When the car did arrive Raul was there to take us through the process step by step to make sure we understood what had happened and that we actually got a better deal. Raul went so far as to actually take off the sheepskins on our trade in and put them on our new car. We were very impressed with him, his great attitude, and his ability to close a deal we were ready to walk away from. He passed us to Justin who is about the best F.& I guy we've worked with. He flipped us to a lease and saved us some $$. Thanks to all! More

Salesman of the year Rene was the best salesman I’ve ever come in contact with I don’t think he would of treated his mother any better my real son accompanied me in the pu Rene was the best salesman I’ve ever come in contact with I don’t think he would of treated his mother any better my real son accompanied me in the purchase of my car I felt like I had 2 sons there to make sure momma got exactly what she came in for and left extremely happy thank you so very much hope he is there when I return in 3 years see you then Rene More

Top notch service from start to finish! My first contact with this dealer was through an internet ad and Mike Sales responded to my questions. He answered all my questions and stayed in clo My first contact with this dealer was through an internet ad and Mike Sales responded to my questions. He answered all my questions and stayed in close contact with me. We came to down look at the car and he showed us all the features of the car and didn't pressure us which I really appreciate! He has a high work ethic and is very thorough. We ended up purchasing the vehicle and he saw us through each step of it. I very highly recommend Mike Sales! He’s a very nice guy on top of being great at his job! More

Helpful experience definitely recommend Andrew and Raul have been very helpful through this experience and made sure I was well taken care of. They did everything they could to make sure I Andrew and Raul have been very helpful through this experience and made sure I was well taken care of. They did everything they could to make sure I was happy and comfortable with my purchase. Thanks guys. More

Best experience I have had at a dealership Just got my car from John Shelley the friendly dealer at Walter’s Mercedes. Almost didn’t go in but John came in on his day off to see me for our appo Just got my car from John Shelley the friendly dealer at Walter’s Mercedes. Almost didn’t go in but John came in on his day off to see me for our appointment. Met with him and bought my next car which i love, but even if i didnt exactly love the car, i still would have bought it from John because of the excellent service i had gotten. An A+ for John and the awesome managers over at Walter’s More

Like the new car as well as the communication John is very responsive and caring, making the whole process nice and warm. We are enjoying the new car. Thank you so so much John! John is very responsive and caring, making the whole process nice and warm. We are enjoying the new car. Thank you so so much John! More

Great MBZ service I took my automobile in for periodic maintenance service and my advisor, Joseph Loera was very good in every facet of his job. He was very courteous, I took my automobile in for periodic maintenance service and my advisor, Joseph Loera was very good in every facet of his job. He was very courteous, asked many questions that were pertinent to upkeep of my vehicle and made suggestions that were necessary to keep my vehicle running great. I would definitely refer him and Walter’s MBZ for service. More