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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,131 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,131 reviews

February 26, 2019

Schedule service on E350 What a great experience ever time I bring my car in. The staff is very friendly and welcoming. Other dealers should take a note on how to treat their More

by Alvarador74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are so glad that you had another positive experience joining us for service. Your satisfaction is our priority, and we are pleased to know that Alex and the team ensured that you felt welcomed and well taken care of throughout your visit. Please let us know is there is anything more we may help you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 24, 2019

The Best Dealer! I came to this Mercedes looking for a next car to lease. I’ve been to multiple luxury car dealerships and I have to say I’ve had the best experience w More

by Choi10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Feb 25, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this wonderful review! We are thrilled that Jin was able to get you into exactly the vehicle you were looking for, and it is a pleasure to know that you are enjoying it. We thank you for choosing Walter's Mercedes-Benz, and we look forward to continue serving you in the future! Please don't hesitate to contact us if you have any further questions or automotive concerns, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 23, 2019

Great experience at Walter's MB of Riverside Brandon Monaco helped with my service needs very professionally. He helped me find out what service is exactly necessary for my car and explained the More

by Jincheng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 25, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this great feedback! We are pleased to hear that Brandon took thorough care of your automotive needs, and that your overall experience was comfortable and enjoyable! Please let us know what more we may assist you with in the future. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 22, 2019

Great experience with Walter's Mercedes Over the weekend we were visiting different auto dealers. We went to Walters Mercedes and were greeted by Dina Backer. She was very knowledgeable and More

by michiet9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Dina Backer, Bryan Fitzpatrick
Feb 25, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation, and congratulations on your new vehicle! It is wonderful to hear that your overall buying process was efficient and hassle-free. We appreciate your decision to do business with us, and we hope you enjoy your new car! Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

February 22, 2019

Consistently great service David Greene handled my annual service needs very professionally. Everything was done to my satisfaction in the estimated time. The waiting area is More

by LQ Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 25, 2019 -

Walter's Mercedes-Benz of Riverside responded

We are delighted to hear that you consistently have positive experiences joining us for service, and we are overjoyed that your recent visit was equally as comfortable and efficient. We appreciate your 5-star review and look forward to continue serving you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 21, 2019

Walter’s Mercedes...Untouchable! Thank you to Walter’s Mercedes for our new AMAZING car (2019, GLC300). At Walter’s, each and every person works together as a first-class team with e More

by Pixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Towns, Adam Garcia, Emil Iltchi, Rene Orellana
Feb 25, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz GLC 300! We are overjoyed that our team was able to get you into a vehicle that you love, while providing you with a smooth and enjoyable overall experience! It is such a pleasure to hear of your satisfaction, and we are so excited for you to enjoy your new vehicle! Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

February 20, 2019

Walter’s Mercedes service department is top notch! Easily scheduled a twenty thousand miles service for my Mercedes Benz CLA 250 online. Arrived, met with Cody, and went over a few options. Cody was ve More

by Warpony3$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Feb 21, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are honored that you think so highly of our service department and pleased that Cody could be of such great assistance to you during your recent visit. We appreciate your kind feedback and hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 20, 2019

Routine service Brandon is absolutely best in class service advisor. He's the only advisor I have dealt with for the past 8 years. Always a pleasure to work with. More

by Moneybags1005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 21, 2019 -

Walter's Mercedes-Benz of Riverside responded

It's a pleasure to know that Brandon has taken such good care of you for the past 8 years, and he will be so delighted to hear that his efforts have earned your full confidence. We thank you for taking the time to leave him this very kind review, and we are certain that he will continue to offer you his best service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 20, 2019

My best experience after years of car purchases. Rene Orellano, of Walter's Mercedes Benz, was my sales representative and did a great job. This was my second lease of a vehicle at Walter's and Rene More

by tadeus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Rene Orellana
Feb 21, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful recommendation! We are honored by your continued business and proud to have been able to provide you with one of your best dealer experiences yet. We hope you enjoy your new vehicle, and we hope to be given the opportunity to provide you with another smooth and efficient buying experience in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 20, 2019

Jin Lee is the best! Jin Lee is Great!!! Very professional with a No BS approach. I initially spoke to Jin at about 5:30 pm (on Presidents Day) and every number/ figure he More

by Mike Sher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jin Lee
Feb 21, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Mike, Thank you for leaving Jin this great review! We are delighted to know that your recent experience working with him was so straightforward and efficient! We hope you enjoy your new vehicle. Please let us know if there is ever anything more that he or the team may help you with in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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