Walter's Mercedes-Benz of Riverside

Great People, Great Service! Walter's Mercedes Service Department is the best we have taken our vehicle to. Adam Garcia was absolutely fantastic, kept us informed and updated. He Walter's Mercedes Service Department is the best we have taken our vehicle to. Adam Garcia was absolutely fantastic, kept us informed and updated. He didn't try and sell us anything we didn't need, advised us of a recall and had it taken care of. Adam also advised us of all the upcoming services that will be needed soon, we will be bringing our vehicle back to Walter's Mercedes Service Department without question. Hands down Walters is the best! A big thanks to Adam for taking such good care of us. More

I would give John Shelley 6 stars if I could I’ve bought close to 10 cars in my lifetime and I thought I knew the drill until I met my salesman John Shelley. No games no tactics just a great atti I’ve bought close to 10 cars in my lifetime and I thought I knew the drill until I met my salesman John Shelley. No games no tactics just a great attitude and a wealth of knowledge both of the car and the car buying process. Very impressed with this young mans integrity and knowledge More

Purchase Great service, very happy to help and answer any questions. Helped set up features for the car , phone ..... went in car and showed how everything wo Great service, very happy to help and answer any questions. Helped set up features for the car , phone ..... went in car and showed how everything worked. More

Wonderful Between our salesman Peter to Cody Burt the service writer oh and George the TECH, made us feel like we were in good hands . And we were, the small p Between our salesman Peter to Cody Burt the service writer oh and George the TECH, made us feel like we were in good hands . And we were, the small problem we had ,other servicemen couldn’t figure it out, Theses guys sat down in a meeting, and came up on how to fix the problem, I will be going only to Walter’s Mercedes-Benz dealerships in the future . They are great! More

Loved the ease of buying from Walters Rick Akigbe, our salesman was awesome. He came in on his day off to make the deal happen. Highly recommend him. Will go back for the next vehicle for Rick Akigbe, our salesman was awesome. He came in on his day off to make the deal happen. Highly recommend him. Will go back for the next vehicle for sure. More

Flawless Execution Christian was one of the, if not the best car salesman I have ever worked with! He is extremely knowledgeable of every aspect from the start to the fi Christian was one of the, if not the best car salesman I have ever worked with! He is extremely knowledgeable of every aspect from the start to the finish line. I have bought and leased over 30 vehicles and this was the most Flawlessly Executed deal I've been involved in. Christian went out and beyond what was expected with his fine tuned customer service skills. (Nicely Done) He was able to send a couple of very well done videos of the vehicle for us to view ahead of time. He brought the car to our residents and we signed the contracts here, major bonus points for this kind of service! I would recommend him to anyone! Thank you for an perfect transaction! Jeff Shubin More

Sprinter Cargo purchase David Alcantar was very professional and patient in answering all of our questions at Walters Mercedes. He went through every aspect of the van and a David Alcantar was very professional and patient in answering all of our questions at Walters Mercedes. He went through every aspect of the van and a pleasure to work with. I highly recommend him. More

Professional. Professional. Professional. Just got my C class from John Shelley, my plan was to shop at other dealers but John was able to save me the time in the best way possible. He showed Just got my C class from John Shelley, my plan was to shop at other dealers but John was able to save me the time in the best way possible. He showed me world class customer service, answered every question I had, and was very accommodating on pricing. Knowing that I can trust John is worth the world to me. He is a true professional More

First Class Experience Mr.Wagner and Mr. Ayala once again exceeded my expectations when it came to my overall buying experience. Mr. Wagner was patient throughout the proces Mr.Wagner and Mr. Ayala once again exceeded my expectations when it came to my overall buying experience. Mr. Wagner was patient throughout the process while answering all my questions. From beginning to end of the buying experience, Mr. Wagner and his team made absolutely sure that it was all about my direct needs. Mr. Ayala went above and beyond when he personally delivered my vehicle to my home. Mr. Ayala then took the time to explain even little feature about the vehicle while setting up all systems for my wife. Thank You Walter's Mercedes Family. This is why you all have been my #1 Mercedes Dealership of choice for over 10 years. More