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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,411 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,411 reviews

April 25, 2019

All of the service received at Walter's has been excellent. Service Advisors and staff have always answered my questions. All personnel make sure you understand what needs to be done to keep your car in the be More

by Senior Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Sue, Thank you so much for your kind review! It is our pleasure to serve you, and we are so pleased that our team could consistently get each of your questions and automotive concerns resolved. We value your safety and satisfaction above all, and we look forward to continuing to serve you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 24, 2019

2017 AMG GT I recently bought a car through Dina Backer. Best experience ever. Super friendly, easy communication, very helpful. Super happy with the purchase More

by Amg GT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Apr 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz AMG GT! We are so delighted that Dina could provide you with a top-notch buying experience and a vehicle that you love. We are overjoyed to hear of your satisfaction, and we are so excited for you to enjoy your new ride. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 23, 2019

Service I was very pleased with the level of service I received when I brought my car in for Service. David Greene was extremely attentive. I’m am always im More

by HappyOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Apr 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! We are overjoyed that our service consistently meets your satisfaction, and that your recent experience working with us did not disappoint. We wish you safe travels and look forward to continuing to provide you with quality vehicular care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 23, 2019

Very professional Recently I have renewed my lease, it’s my second time leasing a MB from Walters Mercedes Benz. I greatly appreciate the sales rep. Rene Ornellas who More

by Alarcon, Sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Rene Orellana
Apr 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your wonderful review, Sylvia! We are so appreciative of the opportunity to work with you again, and we are thrilled that you found your overall experience with Rene to be so seamless and enjoyable. We congratulate you on your new Mercedes-Benz, and we hope to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 23, 2019

Benzzzzz Christian was awesome, honest and hard working. I truly felt like a vip. Thanks for all your help. Will be making all my future purchases here. More

by Triana89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Apr 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz, Triana! We are delighted to hear that Christian took such good care of you throughout your buying process. We hope you enjoy your new vehicle, and we look forward to the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 22, 2019

Great experience with sales person Dina is fantastic to work with! She's super responsive, very knowledgable of the product, and easy to work with. She's gone out of her way to make our More

by momofboys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Apr 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Mai, Thank you so much for leaving Dina this kind recommendation! We agree that she is a fantastic worker, and we are happy to hear how confident you are in her efforts. We are so glad that she could make your Walter's experience so positive all-around, and on behalf of her and the entire team- we congratulate you on your new vehicle! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

April 22, 2019

Ouch broken Windshield My wife's 2008 Smart Car was hit by gravel on the freeway. The Windshield was cracked and she didn't want to drive it until it was fixed. I called Wa More

by EraSprinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving us this 5-star review! We are so glad that we could get your wife's vehicle efficiently taken care of, as we understand that a cracked windshield could be both frustrating and hazardous. Please don't hesitate to let us know if there is ever anything more we may help you with in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 22, 2019

Excellent service Mr. Alin Cole was outstanding in assisting us with the selection of our new car. It was an absolute great pleasure doing business with him. More

by Manat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alin Cole
Apr 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are overjoyed that Alin could be of such great assistance to you, and that he could make your overall buying experience so positive. We hope you enjoy your new ride. Please let us know if there is anything more that Alin or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 22, 2019

David Greene / Rene Orellana Always a pleasure being greeted and taken care of by David when getting my car serviced! You rock! Rene - Awesome, inspected my car as my lease is More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene, Rene Orellana
Apr 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your feedback, Sarah! We are so pleased that David and Rene could be of such great assistance to you throughout your recent visit! We look forward to working with you again when you are ready for your upgrade. Please feel free to give us a call if there is anything more we may help you with until then. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 22, 2019

Service I was very pleased with the over all service. After spending what I consider a fair amount of money I was surprised to get into a dirty car. I even as More

by trickivici@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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