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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,468 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,468 reviews

May 30, 2019

Making leasing easy! Rene and mike are the salesmen who helped me out, and let me just say I will always come back for them. I know I was a challenge for them and let me t More

by Primeranoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana, Mike Sales
May 31, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are overjoyed that Rene and Mike could make things happen for you and provide you with an experience that was smooth and hassle-free. We appreciate you taking the time to leave them this kind recommendation. If you have any further questions or concerns, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 29, 2019

Sprinter Service I took my Sprinter in for a routine maintenance check, and Adam G. recommended I do an additional "screening" to make sure everything was running prop More

by m_smith591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive feedback! We are happy to hear that Adam took thorough care of your vehicle during your recent visit. Your safety is our priority, and we will certainly continue to provide you nothing short of the same quality service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 29, 2019

Service Finally found a dealer that has a positive environment and efficient flow. Thank you Adam for the updates on my van and the thorough explanations. More

by Michelle Ulloa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
May 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Michelle, Thank you for your kind review! We are so glad that you decided to work with us well, and we are happy to hear that Adam provided you with thorough and informative assistance throughout your visit. Please let us know if there is anything more we may help you with in the future. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 29, 2019

Amazing Service I have been coming to Walter’s Mercedes-Benz Dealership for years, and Austin Schneider makes the place even better. He is honest, knowledgeable, and More

by Nessness
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider, Dina Backer
May 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are proud to have your loyalty and pleased to know that Austin's service has earned your confidence. Providing transparent and reliable service is so important to us, and we hope to continue working with you for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 29, 2019

My dream car! Thanks to David Covarrubias at Walters Mercedes in Riverside I am now driving my dream car! David was patient during the process and answered any ques More

by Mpulido1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Covarrubias
May 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your dream car! We are overjoyed that we had the chance to assist you with this special purchase, and that you found your experience working with David to be so exceptional! We are so excited for you to enjoy your new vehicle, and we look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 29, 2019

Awesome Had the best experience with no pressure Thanks to Eddy & Krystin Will refer all my family and friends. Look forward to my next purchase at Walter More

by Pmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystin Escobedo
May 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your recommendation! We are thrilled that you had such a positive experience working with us on your recent purchase! Providing 5-star dealer experiences is our goal, and we look forward to doing so again when you are ready to take home your next new vehicle. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 28, 2019

Great service during and after sales I leased a GLE350 from Dina Backer few months ago and till this day she still offers me a great service when needed. She’s always here to help, great More

by Bareen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
May 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this amazing review! It is wonderful to hear that Dina has continued to be of great assistance to you- even months following your purchase! We are honored to have your loyalty, and we are certain that Dina's efforts will continue to meet your satisfaction for years to come.

May 28, 2019

Outstanding! I went in to look at hybrids and met with Dina Backer. She was very patient, knowledgeable and provided an outstanding service! Will definitely recomm More

by AlwaysBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
May 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive feedback! We are so glad that you decided to stop by, and we are happy to hear that Dina took good care of you throughout your visit. We appreciate you leaving her this kind recommendation. Please let us know if there is anything more that she or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 28, 2019

Superior Customer Service and Support This dealer has a great team that all work together to ensure you're taken care of Andrew - Internet Sales Manager Raul - Specialist Justin - Fin More

by MichaelAHeras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
May 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Michael, Thank you for taking the time to share this incredible review! It is a pleasure to hear that our team provided you with straightforward, accommodating, and thorough assistance. Your satisfaction is our priority, and we are overjoyed that you found your experience working with us to be so positive- from start to finish. We congratulate you on your new vehicle and hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 28, 2019

Excellent customer service Brandon is very knowledgeable and very helpful. He has handled my car needs since 2015. I would recommend him to anyone who needs their car serviced. More

by Paigenbrian5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this kind review and recommendation! We are honored by your continued business and thrilled that Brandon's service has met your satisfaction for the past four years. Providing quality and reliable service is so important to us, and we look forward to continuing to do just that in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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