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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,418 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,418 reviews
April 19, 2019
Honest service Fantastic customer service your employees were great in providing detail information about the car I was interested in they took there time and create Fantastic customer service your employees were great in providing detail information about the car I was interested in they took there time and created a welcoming environment. More
by Ruechuan
April 15, 2019
J.R. Rodriguez My service rep is J.R. Rodriguez and gave me an excellent price on my overall repairs. Excelled and exceeded all of my expectations! Thank you and I w My service rep is J.R. Rodriguez and gave me an excellent price on my overall repairs. Excelled and exceeded all of my expectations! Thank you and I will be back. More
by blee79
Employees Worked With
April 15, 2019
Quick process. Eddy Elsayed was very friendly and helpful throughout the duration of the sales process. He was also very informative when he showed me the bells and Eddy Elsayed was very friendly and helpful throughout the duration of the sales process. He was also very informative when he showed me the bells and whistles of the car I chose. Ari in finance had a very efficient and seamless way of handling the purchase of the vehicle. More
by Rboatwri
April 15, 2019
Quick Service We have had our Smart Car since 2008 and Walter's has always made sure that it is in top notch condition. We plan on keeping our Smart for many more y We have had our Smart Car since 2008 and Walter's has always made sure that it is in top notch condition. We plan on keeping our Smart for many more years. More
by EraSprinter
Employees Worked With
April 13, 2019
We Had a wonderful experience It was a wonderful experience,Rick made the experience a very enjoyable one. Will recommend Walter’s to all our family and friends that are in the mar It was a wonderful experience,Rick made the experience a very enjoyable one. Will recommend Walter’s to all our family and friends that are in the market for a new Mercedes Benz More
by Mekpam
April 13, 2019
Best Sprinter Service Treatment. Adam really listened to my issues and helped me to get the service I expect from Mercedes and had not been receiving from another dealer. Adam really listened to my issues and helped me to get the service I expect from Mercedes and had not been receiving from another dealer. More
by MAMA DASH HOUND
Employees Worked With
Adam Garcia
April 12, 2019
Andrew and Raul were amazing. They made me feel like part of the family and were very transparent as to what I was getting. They were attentive and didn’t rush me, e were amazing. They made me feel like part of the family and were very transparent as to what I was getting. They were attentive and didn’t rush me, even though I couldn’t make up my mid as to which car and what color. I am very satisfied with the service I received! Also Julio from Finace was very kind and super fast. It was the quickest finace transaction I’ve ever gone through. Lastly there was a gentlemen when I first arrived that was super attentive and was able to get ahold of Andrew when I arrived. He was very welcoming. Great job guys! More
by myrnamunoz32
April 12, 2019
Great experience Had a exceptional experience buying my car with Ryan D. Excelent and fast costumer service, i was just gonna check out the car but ended up leaving th Had a exceptional experience buying my car with Ryan D. Excelent and fast costumer service, i was just gonna check out the car but ended up leaving the dealership on it. Thanks Ryan! More
by gutopoersch
Employees Worked With
Bryan Fitzpatrick, Ryan Dunahoe
April 11, 2019
"JR Rodriguez is my all time favorite Service Adviser! Whenever I need servicing for my vehicle, I appreciate how JR Rodriguez responds in a timely manner and gives me the all of the assistance that I need Whenever I need servicing for my vehicle, I appreciate how JR Rodriguez responds in a timely manner and gives me the all of the assistance that I need to have my car running like it was before! Very polite and always professional! Thanks for all that you do! More
by M-KRichardson
April 10, 2019
great experience this was a great experience at Walters so good in fact i returned the next day to purchase another Benz rayan thank you for making it an experience w this was a great experience at Walters so good in fact i returned the next day to purchase another Benz rayan thank you for making it an experience we will cherish i'm coming back again to walter's for my next car purchase More
by dwill65240
Employees Worked With
Ryan Dunahoe
