Walter's Mercedes-Benz of Riverside

Excellent Customer Service Excellent customer service from Walter's Mercedes Benz of Riverside and JR Rodriguez as usual. I went in to address a recall issue and it was handled Excellent customer service from Walter's Mercedes Benz of Riverside and JR Rodriguez as usual. I went in to address a recall issue and it was handled in a timely manner. Thanks again!!! More

Excellent job and customer service Great service from J.r. Rodriguez. I call for help of my flat tire and he help me out and service quick drive home on time. Nice!! Great service from J.r. Rodriguez. I call for help of my flat tire and he help me out and service quick drive home on time. Nice!! More

Amazing experience My wife and I came into the location a few weeks ago to just LOOK at a new car for her. From the beginning we were treated with respect and all of our My wife and I came into the location a few weeks ago to just LOOK at a new car for her. From the beginning we were treated with respect and all of our questions were answered. Alin, was very thorough even though we were indecisive on color and even model. Alin took the time to show us every color and let us look at the vehicles without pressure. Emil, the sales manager came out to talk to us as everyone knew we were not planning on purchasing on this visit. He was very straightforward with our trade in and the price his offered was extremely competitive. As a team, these two took great care of us and made sure we got a great deal and were 100% satisfied. I would refer both of these two gentlemen to anyone looking into Mercedes. At this point, we went to sign paperwork and this is when we were introduced to Andy Towns. Andy was amazing. Very knowledgeable and helpful with paperwork. Also Andy took the worst part of buying a car (100 papers to sign) painless and quick. Andy gave paper and markers to our 5 year old so he could color while we signed paperwork. Fast forward a couple days. My wife loves her car but now I have to convince her to leave it at the dealer for a few days to install some 3M film and fix a paint chip on the hood. Came on to Apolo on service. He took great care of us. Made sure everything was fixed to our satisfaction. He went above and beyond. Apolo also helped my wife with the car seat while I was at work. These guys are awesome and we truly appreciate them. I cannot day enough great things about everyone we have come in contact with. Everyone was been helpful. More

Excellent My experience here at Walters Mercedes Benz of Riverside was excellent . Jr R. was very helpful and honest told me what needed to be done and kept me My experience here at Walters Mercedes Benz of Riverside was excellent . Jr R. was very helpful and honest told me what needed to be done and kept me updated . More

Popped tire My tire popped so I called the closest Mercedes dealership, they calmly advised me what to do over the phone. Special thanks to Austin Schneider for b My tire popped so I called the closest Mercedes dealership, they calmly advised me what to do over the phone. Special thanks to Austin Schneider for being so efficient- I was in and out within 30 minutes! Would definitely recommend to any of my friends or family! More

Great customer service Walter’s Mercedes Benz of Riverside has been such a wonderful and refreshing breath of fresh air compared to the one in New Port. As soon as you drive Walter’s Mercedes Benz of Riverside has been such a wonderful and refreshing breath of fresh air compared to the one in New Port. As soon as you drive up attention is being given and doors are being opened. Makes you feel truly special. My service provider J.R. Rodríguez was exceptionally caring and made me feel very welcomed and at ease. Hands down across the board great service. I will only be bringing my car here from now on. Thank you so much J.R. for your help and concern about my car and my schedule. I greatly appreciate it and will recommend all my friends to you. Thank you Walter Mercedes Benz of Riverside for a great experience. More

Very attentive staff I usually wait while my Metris is being serviced. Adam Garcia and the entire staff at MB Riverside really make my visit an enjoyable one. Thanks. I usually wait while my Metris is being serviced. Adam Garcia and the entire staff at MB Riverside really make my visit an enjoyable one. Thanks. More

20K Service Brandon Monaco is extremely efficient and effective and he ensured all my questions were answered. Brandon provided an excellent service experience an Brandon Monaco is extremely efficient and effective and he ensured all my questions were answered. Brandon provided an excellent service experience and I look forward to working with Brandon again the next time I take my car to Walters Mercedes. I also appreciated the follow up call from Riley. Great team at Walters Mercedes reinforces I made the right decision to buy from Walters Mercedes. I will continue to look to Walters Mercedes for service and future purchases. More

Grateful for your service. When you own an older car, it is common to need more frequent service visits. My 1999 falls into that category, and I am grateful to Mr. Rodrigues fo When you own an older car, it is common to need more frequent service visits. My 1999 falls into that category, and I am grateful to Mr. Rodrigues for making it possible for me to obtain service, not only that, but on many occasions get a loaner that allows me to transport my disabled wife to medical appointments, and again I say Thank you to Mr. Rodrigues and the Riverside dealership. Ray Perez More

First mecesdes Great experience getting the 1st Mercedes in the family for my daughter. Rene was so helpfull, easy ,simple and fast . Travel all the way from Oc only Great experience getting the 1st Mercedes in the family for my daughter. Rene was so helpfull, easy ,simple and fast . Travel all the way from Oc only because of him. More