Walter's Mercedes-Benz of Riverside

Oil Change service Service was great, David Greene, was very knowledgeable and friendly , he explain things that we need to replace in short time to prevent damages i Service was great, David Greene, was very knowledgeable and friendly , he explain things that we need to replace in short time to prevent damages in the future, Good Job !! More

The service was great ! Dina Backer was very knowledgeable,friendly and helpful. She spent hours with us going through all the vehicle options and let us test drive the sa ! Dina Backer was very knowledgeable,friendly and helpful. She spent hours with us going through all the vehicle options and let us test drive the same car more than once to ensure we were happy with our choice. I highly recommend Dina Backers and Walters Mercedes Benz and will be returning for any future car needs I come across. More

Thanks Alex Ramirez Great customer service! Thank you, Alex for taking care of me and my vehicle. I was in a loaner car in no time, and my car was ready sooner than expec Great customer service! Thank you, Alex for taking care of me and my vehicle. I was in a loaner car in no time, and my car was ready sooner than expected. I look forward to my next visit. More

Great Service I took my car in for a quick look at my tire and David was so helpful. He found a nail that I didn't see and was a ke to get a new tire put on quickly I took my car in for a quick look at my tire and David was so helpful. He found a nail that I didn't see and was a ke to get a new tire put on quickly so I could get to class. Thanks, David More

Great service and will definitely be back! Customer service is huge with me and JR was on the top of his game. Made me feel right at home and took care of me like family! Customer service is huge with me and JR was on the top of his game. Made me feel right at home and took care of me like family! More

Representing Their Good Name I never felt any less a valued customer because I am a Smart car owner compared to a more expensive Mercedes-Benz vehicle. Cody Burt was completely pr I never felt any less a valued customer because I am a Smart car owner compared to a more expensive Mercedes-Benz vehicle. Cody Burt was completely professional, knowledgeable, and caring for my convenience throughout the service department experience. He kept me informed never up-selling me on services my car did not require. In fact, I felt as a valued customer with each employee I dealt with from the phone representative with whom I spoke to make my reservation to the woman who greeted me upon my arrival to the gentleman assisting me in the loaner rental procedure. Bravo to all representing the name of Walter's Mercedes-Benz of Riverside. More

Austin Schneider Austin was great in his analysis of the issues presented by my car. He was quick to act on it and help me get my car back in working order. Thank you Austin was great in his analysis of the issues presented by my car. He was quick to act on it and help me get my car back in working order. Thank you. Helene C Hursman More

Great Service I had my car serviced at Walters Mercedes and Brandon Monaco assisted me. He was very friendly and kept me well informed while I waited. My vehicle is I had my car serviced at Walters Mercedes and Brandon Monaco assisted me. He was very friendly and kept me well informed while I waited. My vehicle is now good as new. More

First Mercedes experience This review is for Eddie in sales that helped me purchase my first Mercedes. He showed me many options and vehicles that were in my budget. I couldn’t This review is for Eddie in sales that helped me purchase my first Mercedes. He showed me many options and vehicles that were in my budget. I couldn’t be happier with the costumer service that was provided to me and the knowledge of each vehicle i was looking at. Thank you, Mike Habbas More

Great Sales Experience We had a great sales experience at Walters Mercedes Benz and with Jacqueline Nasser, our Sales Rep. The sale was quick and efficient. Jackie was a tru We had a great sales experience at Walters Mercedes Benz and with Jacqueline Nasser, our Sales Rep. The sale was quick and efficient. Jackie was a true professional walking us through all the steps of the sale with enthusiasm. I would definitely recommend Jackie if you’re in the market for a new Mercedes! More