Walter's Mercedes-Benz of Riverside

Wife's new car We had a good relationship with fleet manager Andrew. My wife tends to be very demanding and Andrew was able to provide a pleasant care buying experie We had a good relationship with fleet manager Andrew. My wife tends to be very demanding and Andrew was able to provide a pleasant care buying experience. More

Jin Lee is Awesome! This Mercedes-Benz Dealer is by far the best one in southern California! I always have the best experience here thanks to the amazing Jin Lee. He is t This Mercedes-Benz Dealer is by far the best one in southern California! I always have the best experience here thanks to the amazing Jin Lee. He is truly superb and is always trying to make sure I get exactly the car I want at the best price possible. Thank You for everything, I really appreciate all your time and hard work. Keep it Going! More

J R Rodriguez is wonderful Our battery died on the trip to big bear so we had to drive to the nearest dealer to replace the batter. There we met J R and he was so friendly and p Our battery died on the trip to big bear so we had to drive to the nearest dealer to replace the batter. There we met J R and he was so friendly and professional. The battery was fixed within 2 hours because it was a Saturday so not many technicians were available. They did not have extra cars so they Uber us back and forth between the dealer and the restaurant we had lunch at. Overall; we are very pleased with the service and JR. More

Metris troubles solved Adam was so helpful when I took my metris in. I had so many questions on my apple CarPlay and Adam took the time to go over the different functions of Adam was so helpful when I took my metris in. I had so many questions on my apple CarPlay and Adam took the time to go over the different functions of it. Very impressed and will be back for service again More

Great Experience and Vehicle I found a vehicle online at Walter's Mercedes Benz in California. Gene Russell was great as he always responded to my email inquiries quickly. I fle I found a vehicle online at Walter's Mercedes Benz in California. Gene Russell was great as he always responded to my email inquiries quickly. I flew in from Nevada to purchase the car and there were no surprises with the cost we decided on. The process was easy and comfortable. I would highly recommend this dealership but especially Gene to work with.. More

Great service advisor and service Have been to Mercedes twice after we purchased a Thor Citation, Adam Garcia service advisor at Walter's Mercedes in Riverside for the Sprinter's, was Have been to Mercedes twice after we purchased a Thor Citation, Adam Garcia service advisor at Walter's Mercedes in Riverside for the Sprinter's, was knowledgeable and explained what was being done in a way anyone could understand. Always got prompt and courteous service from Adam, he returns calls and emails fast, and always answers questions, and concerns we may have. More

Great service I always feel welcome 😊 David Greene is professional . I don’t know very much about cars but when I try to explain to him hes already on top of it . I always feel welcome 😊 David Greene is professional . I don’t know very much about cars but when I try to explain to him hes already on top of it .I truly depend on him he take care of me he’s very knowledgeable . More

Car Service I waited for my car and it was ready when Cody said it would be. Cody inform me without pressuring me of future repair that need to be done but could I waited for my car and it was ready when Cody said it would be. Cody inform me without pressuring me of future repair that need to be done but could wait. They will be done after the holidays. More

Great experience like always this is our second time going to make a purchase at Walters Mercedez so this says alot about them they are one of the most professional and best custo this is our second time going to make a purchase at Walters Mercedez so this says alot about them they are one of the most professional and best customer service all around reason we stuck with them again and will continue to do business with them again in the future ! More

Excellent service Austin Schneider was timely with his responses and diligent about updating me re what was happening with my car. I can’t imagine taking my car for ser Austin Schneider was timely with his responses and diligent about updating me re what was happening with my car. I can’t imagine taking my car for service e anywhere else. In the process of fixing my car a freak accident happened and they fixed they replaced the part at no cost to me. Integrity and diligence make the dealership unbeatable. Thank you Austin and Walters Mercedes. More