Walter's Mercedes-Benz of Riverside

Painless lease Great process of returning and exchanging our lease with low miles. Stayed late in the evening on a weekend for us to go Over our options, look at the Great process of returning and exchanging our lease with low miles. Stayed late in the evening on a weekend for us to go Over our options, look at the current models, search the inventories, and within a day had the car for us to see from Long Beach Dock. Went home with a new model at a great price. Excellent service at this dealership for over a decade. Follow up texts and calls with Andrew and Raul to help set up the new vehicle much appreciated. We will continue to have our car serviced here and return for future vehicles. More

Excellent service Brandon Monaco, has always been our trusted advisor...we wish him all the blessings not only for the Holidays but all the time that he is with Walters Brandon Monaco, has always been our trusted advisor...we wish him all the blessings not only for the Holidays but all the time that he is with Walters.... More

Thorough and efficient Adam Garcia welcomed me, verified the service I was requesting, reviewed the last two services which was performed at another dealer (changed dealers Adam Garcia welcomed me, verified the service I was requesting, reviewed the last two services which was performed at another dealer (changed dealers because I moved), recommended services required and directed me to the Customer Lounge where I found nice seating, coffee and a muffin. Next, I received a message from the technician requesting additional service of two front tires, balancing and alignment on my Winnebago Navion which I was unable to approve via the message system but Adam contacted the technician for me. Service was completed to my satisfaction. I will return for the next service. Doug Speer More

Great Help I was looking into getting a car for myself , being 18 with a car loan was already a hard thing for dealers to help me out. But at Walters, I was able I was looking into getting a car for myself , being 18 with a car loan was already a hard thing for dealers to help me out. But at Walters, I was able to leave with a brand new 2019 CLA250. With the help of mike, (mike sales) I got into my brand new car. He was able to help me get the car, and also made sure I was happy with my payments and interest. Very great guy and I would highly recommend going with him if anyone needs a car. More

Great Custimer Service Adam Garcia the service advisor and the whole team at Walter's helped my service needs on my Mercedes Sprinter.. the Customer Service is exceptional a Adam Garcia the service advisor and the whole team at Walter's helped my service needs on my Mercedes Sprinter.. the Customer Service is exceptional and the service wait times are outstanding.. keep up the good work. More

Sales & Service, 4 cars over 39 years I couldn't be more satisfied with my recent purchase of a B class that i have leased for 3 years. No time was wasted in accomplishing the paperwork Bo I couldn't be more satisfied with my recent purchase of a B class that i have leased for 3 years. No time was wasted in accomplishing the paperwork Bob Murray had everything set up so the tasks flowed smoothly from one to the next. Everyone I spoke with was very knowledgable and totally professional. The same could be said for my three previous purchases. I also asked Alex Ramirez if he was familiar with a bluetooth telephone connection problem I was experiencing and he interrupted what he was doing and took care of my problem. More

I am delighted with Austin Schneider excellent service . From the moment I came in I didn't have to wait to be helped. They were already expecting me. Austin took care of the paperwork and the service was . From the moment I came in I didn't have to wait to be helped. They were already expecting me. Austin took care of the paperwork and the service was done promptly and well. They also washed my car: it looked like new! The prestige that comes with driving a Mercedes is priceless. I highly recommend Austin Schneider from Walter's Mercedes-Benz of Riverside. More

C300W What an experience I had at Walter's Mercedes. From the time I first visited the dealership to my second visit, it was just awesome. If you get a cha What an experience I had at Walter's Mercedes. From the time I first visited the dealership to my second visit, it was just awesome. If you get a chance and have an option be sure to ask for Jackie Nasser. She made the purchase of my new (to me) 2016 C300W seamless. We share so many laughs which made the process so much fun. Jackie was knowledgeable, approachable and provided us with great customer service. Every team member we interacted with was willing to help and very professional. I will definitely recommend Walter's Mercedes to all of my friends. More

Platinum service through and through. I recently bought two SUV’s from Andrew Waggoner. Andrew was the best salesperson I’ve ever had at a Benz dealership by far. He’s extremely familiar w I recently bought two SUV’s from Andrew Waggoner. Andrew was the best salesperson I’ve ever had at a Benz dealership by far. He’s extremely familiar with the cars, and all that goes with really knowing the merchandise. I couldn’t be happier and Justin in finance was also a pleasure. Good job Walter’s! More

Brandon is awesome ! Brandon is awesome! Had a tire problem and he fixed it ASAP! Always great service and takes care of his customers and with a smile. Brandon is awesome! Had a tire problem and he fixed it ASAP! Always great service and takes care of his customers and with a smile. More