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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,434 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,434 reviews

October 31, 2018

Best Mercedez Dealer! I’ve visited couple Mercedes dealers and this is the best branch. Gene is the sales person and he was super helpful and friendly. I would recommend hi More

by Livia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Russell
Nov 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Livia, Thank you so much for your recommendation! It is a pleasure to hear that Gene provided you with such exceptional assistance, and we are overjoyed to have had the opportunity to do business with you! We hope you enjoy your new vehicle, and we hope to see you again when you are ready for your first service! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 31, 2018

Great customer service Whenever I need service on my Mercedes GLE SUV, ALex Ramirez always provides 1st class attention to my issues, and promptly informs me of the progress More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ken, Thank you for leaving Alex this wonderful recommendation! We are delighted that Alex consistently provides you with exceptional service and that he has ultimately earned your confidence. We are sure that he will continue to take good care of you and your automotive needs for years to come. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 31, 2018

Best experience Wouldn’t take my sprinter anywhere else. Adam always makes sure the process is smooth. Top notch. Walters and Adam make my service experience exceptio More

by Rudedoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Nov 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this kind 5-star rating! It is a pleasure to hear of your confidence in our service and we are thrilled that Adam consistently takes such good care of you and your vehicle. We appreciate your business, and we look forward to continuing to serve you for years to come. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 31, 2018

Great Service with David Greene I always have a great experience when bringing my vehicle in to Walter's Mercedes Benz, and today was no different. Working with David Greene was a pl More

by SSByrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share your experience with us! We are thrilled that David went above and beyond to ensure that you were well taken care of and completely satisfied with your visit. Your contentment is our utmost priority, and we hope that we are given the opportunity to provide you with the same quality service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 30, 2018

Comments Cody was very efficient and helpful. He promptly handled and resolved my service issues. I will certainly use this dealership for my future service More

by ken
Customer Service
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 31, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ken, It's great to hear that Cody ensured that your automotive issues were resolved- thoroughly and efficiently. He will be delighted to know that he has earned your confidence, and we look forward to working with you again the next time you are in need of service. Thank you! Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

October 29, 2018

Excellent Customer service as always by Andrew Wagner Andrew Wagner made my purchase of 2019 GLC 300 experience smooth and hassle free. Got me the best deal. Would highly recommend to work with Andrew Wag More

by Mahesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Oct 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz GLC 300! We appreciate the opportunity to assist you in this great purchase, and we're so glad that Andrew and Raul provided you with an overall experience that was ultimately worthy of your recommendation. Please let us know if there is anything more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 28, 2018

Eddy Elsayed Walter's Mercedes-Benz was very good sales man Eddy Elsayed was so much fun through out the process we were amazed of her knowledge and the ease of the purchase. The VIP treatment we got definitely More

by roro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Essam, Thank you so much for your 5-star review and for making the decision to work with us for the purchase of your new vehicle! We are delighted to know that Eddy provided you with such an informative and enjoyable overall experience, and it is a pleasure to hear of your satisfaction. We hope you enjoy your new vehicle! Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

October 28, 2018

Trade in I came into this dealership to explore my options for a trade in. I reached out to Eddy & his team and they were beyond helpful. Eddy sold me my firs More

by J@dyn2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Oct 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jadyn, Thank you so much for your kind recommendation! We are overjoyed that we had the opportunity to work with you in the process of purchasing your first Mercedes-Benz, and it is so great that Eddy made sure to provide with an exceptional deal. We hope you enjoy your new vehicle, and we hope to work with you again the next time you are in need of automotive assistance. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 27, 2018

We love Jacqueline Nasser She was so much fun through out the process we were amazed of her knowledge and the ease of the purchase. The VIP treatment we got definitely makes us More

by Philysuzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Oct 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Susana and Felipe, Congratulations on your new vehicle! We are thrilled to hear that Jacqueline provided you with such an extraordinary buying experience, and it is so great that she has earned your confidence! Please enjoy your new ride, and let us know if there is anything more we could do for you in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 27, 2018

New car purchase Both Andrew and Raul you're the best. Andrew knew everything about the vehicle and performance. Raul was very detailed in explaining the features and More

by Renehernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Oct 29, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Rene, Congratulations on your new vehicle! We are pleased to hear that Andrew and Raul provided you with such thorough service in ensuring that you were fully educated on your new vehicle. It is our pleasure to serve you, and we look forward to hearing from you again! Enjoy your new ride, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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