Walter's Mercedes-Benz of Riverside

Service Review The employees at Walter’s Automotive are all very pleasant. I had my car serviced a weeek ago and the Service Department did a great job. Thank you B The employees at Walter’s Automotive are all very pleasant. I had my car serviced a weeek ago and the Service Department did a great job. Thank you Brandon Monaco I am very happy with the service I received. More

Battery change Needs a battery change. Alex Ramirez received me and explained to me what to expect and promptly got the vehicle in, a d within about one hour and a h Needs a battery change. Alex Ramirez received me and explained to me what to expect and promptly got the vehicle in, a d within about one hour and a half it was done, and a quick car wash followed after which my car was ready to go. All my questions answered were answered in a timely and respectable manner. More

J.R. Rodriquez was awesome J.R. was very helpful and I will always ask for him when I bring my car in for service at Walter’s in Riverside. J.R. was very helpful and I will always ask for him when I bring my car in for service at Walter’s in Riverside. More

Service at MB of Riverside The service team is always great. From check-in to check-out, the team is friendly, helpful and overall great. The wait times are not too long and the The service team is always great. From check-in to check-out, the team is friendly, helpful and overall great. The wait times are not too long and the team is solution oriented. More

Brandon Monaco goes above and beyond Brandon is very friendly, helpful,he goes above and beyond your expectations. He always update me with what's going on with my car. I highly recommend Brandon is very friendly, helpful,he goes above and beyond your expectations. He always update me with what's going on with my car. I highly recommend him as your next service advisor. More

David Greene, advisor I had my husband's (deceased) car serviced which is a Smart for two, David Greene was professional, courteous, friendly and spot on with what was need I had my husband's (deceased) car serviced which is a Smart for two, David Greene was professional, courteous, friendly and spot on with what was needed since it had been 4 yrs for service at Walter's. I will ask for him again!!! More

Purchase of a 2018 GLE My initial contact was via phone and emails with Raul Ayala, Bryan Fitzpatrick and Andrew Wagner of Mercedes Benz Riverside. I was interested in purch My initial contact was via phone and emails with Raul Ayala, Bryan Fitzpatrick and Andrew Wagner of Mercedes Benz Riverside. I was interested in purchasing a Certified Pre Owned GLE. I visited the dealership, met Raul, Bryan and Andrew. I went on a test drive in a 2016 GLE, with Andrew. Since, I could not decide whether I wanted to purchase a 2016. I told Andrew I would like to talk with my husband. Andrew did a video of the vehicles’ exterior, interior, and all the options; for my husband to view, then emailed it to me. My husband and I went to the dealership on Oct 6, 2018, after receiving an email regarding a 2018 GLE. Once I got there I could not decide whether I wanted a GLE or GLC. Andrew suggested we test drive both. Andrew and Raul spent most of the day with my husband and I; explaining the features of both SUV’s. After, I decided on the GLE, I could not decide between the black or gray, Andrew had both vehicles brought to the front. Andrew is an outstanding Salesman. He is professional, thorough, knowledgeable and efficient . Most of all , he was patient, I never felt pressured to purchase a vehicle. Raul was always professional and personable. Was able to answer all my questions. On the day of my purchase.; Raul, called me to make sure I made it home okay, and stated is was okay to call him anytime if I had any questions. No one has ever called me or extend their services, after purchasing a vehicle. Andy Towns was thorough and efficient, all the paper work was completed in less the 30 minutes. This was the best experience I had in purchasing a vehicle. I never felt pressured to purchase a vehicle. I would definitely recommend team Raul, Bryan, Andrew and Andy at Mercedes Benz Riverside, if purchasing a vehicle. Thank you, A. L. Blake More

Best customer service Working with Christian Garcia was an amazing experience. He was very attentive, patient, and not pushy like most salesman. He went above and beyond to Working with Christian Garcia was an amazing experience. He was very attentive, patient, and not pushy like most salesman. He went above and beyond to get me into the 2019 C300C that I had been eyeing. I would definitely recommend him to anyone who is looking to purchase a vehicle. Thank you Christian! Monica C. More

Best service Alex Ramirez has been my service advisor for many years and he is the go to person whenever I needed for service. He is very knowledgeable and profes Alex Ramirez has been my service advisor for many years and he is the go to person whenever I needed for service. He is very knowledgeable and professional. Just ask for Alex! More

Great experience. Gary Kunzman was very good knowledgable and friendly salesman. Overall, it was a comfortable and painless experience and we love our Mercedes 2016 E35 Gary Kunzman was very good knowledgable and friendly salesman. Overall, it was a comfortable and painless experience and we love our Mercedes 2016 E350 Sport! More