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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,439 reviews

September 08, 2018

Great Experience Had a great experience at Walter's with Jacqueline Nassar! Walked in around 4:30pm, Jackie helped me find the car I wanted, went for a test drive and More

by amyg
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Sep 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Amy, Thank you so much for sharing your experience with us! It's a joy to know that Jacqueline helped to make your recent buying experience so quick, efficient, and overall positive! We hope you are enjoying your new vehicle, and we hope to work with you again when it is ready for service! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 07, 2018

The best! I went to a few different dealer, what a mistake! When I went back to Andrew at Walters it was quick and easy and he helped me a lot to get my car fi More

by Rebenigno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Andrew provided you with remarkable assistance that has secured your confidence in our dealership. We appreciate your recommendation, and we look forward to working with you again in the future! Drive safely! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 06, 2018

Great experience! Excellent service! This is my first experience with Walter’s Mercedes of Riverside. Bryan Fitzpatrick, Andrew Wagner, and Raul Ayala provided the best deal with their b More

by Easytime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Andy Towns, Bryan Fitzpatrick
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your incredible review! We are so thrilled that the team ensured that your first visit with us was such a positive one, and we are honored to have earned your confidence and your recommendation! We hope you enjoy your new vehicle, and we thank you for choosing to work with us at Walter's Mercedes-Benz! We can't wait to work with you again. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 06, 2018

Best customer service Advisor We have been taking our cars S550 GLS and GTS and all prior Mercs to Walters for service and the main reason we go there is because of the service JR More

by Abhisingh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave JR this amazing review! We are overjoyed to know that you are so confident in JR's service, and we are so pleased that he consistently takes such extraordinary care of you and your vehicular needs! There is no doubt that he will continue to offer you high quality service in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 06, 2018

They will make it happen Me and my husband went in after buying our first cla to get me a Mercedes. They sat down and explained the best option for us and made everything we w More

by Allie Oswald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike sales
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Allie, Congratulations to you and your husband on your new vehicles! It's wonderful that Mike provided you with such an exceptional buying experience, and he will be delighted to hear of your recommendation. Your satisfaction is so important to us, and it is a joy to know that you are so happy with your new Mercedes! Drive safely, and feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 05, 2018

Awesome Had a great experience my salesman was awesome, thoughtful courtesy made sure my meds where mercury. Explain everything carefully so I understand, did More

by Cuttie girl 1954
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the 5-star rating! It's a delight to know that Rashad provided you with such thorough and informative assistance, and we are pleased that you had such an enjoyable overall experience! Enjoy your new vehicle, and please let us know how else we may assist you in the future! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 05, 2018

I will only buy from Walters I highly recommend Walters Mercedes Benz. The customer service was top notch !!! Gene Russell delivered 5 star care and did not stop until I got exact More

by Allisonwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Towns, Frank Serraro, Gene Russell
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Allison, Thank you so much for your wonderful review and your confidence in our dealership! We are thrilled that Gene went above and beyond to ensure that you found just what you were looking for, and it is a joy to hear of your satisfaction! We are honored to have earned your loyalty, and we can't wait to work with you again next time! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 05, 2018

Relaxed Alex Ramirez, was very courteous, asked the right questions, provide the information needed, informed me about my insurance coverage, provided me with More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schneider
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ali, Thank you so much for the excellent rating! We are so glad that Alex provided you with such thorough and informative service, and that he ensured that you were well taken care of throughout the entirety of your visit! We hope to be given the opportunity to continue to do the same for you again in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 05, 2018

Unbelievable experience Had the best experience of my life. I went to look at a few cars to see what I may want to purchase or lease. Mike Sales treated me like I was part o More

by Emarqu6
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andy Towns
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so thrilled that Mike ensured that your buying experience was so exceptional! Attaining your full satisfaction was our goal, and we are so excited for you to enjoy your new vehicle! Please let us know if there is any further assistance that we may offer you in the future! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 04, 2018

Exemplary Customer Service Walter’s Mercedes-Benz of Riverside provides personalized exemplary customer service from your phone call to when Service has been delivered. My pers More

by Marsha L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Sep 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Marsha, We are honored to have received this kind review and to know that Adam and the team have earned your confidence in our service! We strive for customer satisfaction, and it's great to hear that Adam was so informative, responsive, and devoted to ensuring that you were well taken care of. We look forward to the opportunity to work with you again next time. Thank you! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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