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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,439 reviews

August 28, 2018

Great impression by bringing solutions. Delivery of car was right on time. Car was washed and cleaned nicely. Alex Ramirez was very professional and polite. Courtesy waiting Lounge was very More

by panda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this great review! We are so pleased to hear of your kind words about your recent experience working with Alex! It is great to hear that the service went just as planned, and that you are so content with the results of your visit! We hope to see you again next time! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 27, 2018

Gene Russell is the best! Gene was a super helper to my new 2019 GLC! He was patient in helping me to find my dream car and work so hard to get me the best deal! I would high r More

by Eileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Russell
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Eileen, Thank you so much for taking the time to leave this kind recommendation for Gene! We are thrilled that he was able to assist you in taking home your dream car, and we congratulate you in your amazing purchase! We hope you are enjoying your new GLC! Please let us know if we may offer you any further assistance in the future! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 27, 2018

Amazing experience with Peter Tescon My experience at Walters Mercedes-Benz was amazing because of Peter Tescon. Being a super young car buyer, (19 years old) I expected to not be taken a More

by Kristagonsalves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for this wonderful feedback! It is a delight to hear that you had such an exceptional experience working with Peter. The satisfaction of each of our guests is our priority, so we are thrilled that he exceeded your expectations of service. We hope he was able to guide you to your perfect vehicle. Please let us know how else we may assist you in the future. Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 27, 2018

Great dealer Andrew Wagner helped me understand the many options in financing my SLK, and did so in a friendly, professional way. He made my car-buying experience More

by Gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! It's a joy to hear that Andrew could be of such great assistance to you during your recent buying experience! We're so glad that the process was so smooth and hassle-free, and we appreciate the opportunity to work with you! We hope you are enjoying your new vehicle! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 27, 2018

A1 service Delivery of car was right on time. Car was washed and cleaned nicely. David Greene was very professional and polite. Courtesy waiting lounge was nicel More

by Michaelmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Michael, Thank you so much for your great feedback! We are delighted to hear that you are so content with the quality of your service, and that everything was completed just as promised! We can't wait to provide you with the same top-notch service again next year! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 27, 2018

Alex is my Go to Guy The check coolant light came on in my 2017 GLE 43AMG Alex got me in the next morning. A 53 point inspection was done everything great. A few kind word More

by Michaelt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Michael, We are so joyous that we were able to take care of you and your vehicular issue so promptly, and that your overall experience was so pleasant! We strive to provide our guests with nothing short of the highest quality of service, and it is wonderful to hear of your contentment with our efforts. We hope to see you again the next time you are in need of automotive assistance. Thank you! Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 26, 2018

The Best Experience Ever! I was looking for the best deal in my local dealers in San Diego and they did not come close to Walters Mercedes Benz. The internet sales staff fast e More

by Yalilth Duarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner, Bryan Fitzpatrick
Aug 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Yalilth, We are thrilled that we were able to offer you the deal that you have been seeking for in the search for your new Mercedes-Benz! It's wonderful to hear that your visit was so efficient and helpful, and it is our pleasure to have been able to assist you! We appreciate you going the distance to work with us, and we look forward to the opportunity to be of assistance to you again in the future. Feel free to check us out on Facebook or Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Very prompt and Very courteous Response to clients needs in a timely manner., The service was excellent and I'm glad I got to go to bed dealer. Friendly staff. More

by Bertha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Bertha, Thank you for your kind review. We are pleased that the team provided you with such friendly and efficient service, and we hope to hear from you again the next time you are in need of automotive assistance! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Quick. Hassle-Free Transaction. Andrew, Raul, and Bryan provided excellent service. I received prompt responses to emails and phone calls. I was able to obtain the best price, by far More

by wst459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for this wonderful review! It's wonderful to hear of your contentment, and we are so pleased that Andrew, Raul, and Bryan could provide you with a great deal and a straightforward, efficient, and hassle-free experience. We are honored to have earned your confidence, and we look forward to working with you again next time. We hope you enjoy your new vehicle. Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

August 24, 2018

Awesome Always great service and knowledgeable staff ready to help. They are great at keeping me posted on my car status and very helpful every time More

by SUP*Wmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Brandon Monaco, Austin Schneider
Aug 27, 2018 -

Walter's Mercedes-Benz of Riverside responded

It is truly our pleasure to offer you our best assistance, and it is so great that you are confident in that! We look forward to providing you the same informative and efficient service each time you are in need of it! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

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