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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,550 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,550 reviews

October 04, 2018

Best salesman Mr. Jin Lee was excellent and dependable. I was treated with respect and all my questions was answered. I want to see him again for next car. More

by doo730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Oct 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave Jin this kind feedback! We are so delighted that he could be of such great assistance to you and that he ultimately earned your confidence in his service. We hope you enjoy your new vehicle, and we can't wait for the opportunity to work with you again. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 03, 2018

Awesome Experience! My wife and i were there to look for an SUV however we stumbled upon a CLA for my daughter. Gene Russell helped us through the process and he did an More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Russell
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Chad, Thank you so much for taking the time to share your amazing experience! We are overjoyed to hear of your satisfaction with your recent experience working with Gene, as it is our pleasure to go above and beyond to serve you! We hope that your daughter is enjoying her new CLA, and we are so glad that we had the opportunity to work with you in this special purchase! Feel free to check us out on Facebook and Twitter for future savings and updates. Regards, Ray Burke - General Manager

October 02, 2018

Happy to work with Bob Rosas! I'm a repeat client of Mr.Bob Rosas. Just leased a new car for my son,both my son and i are very happy to work with Bob Rosas! He had lots of patienc More

by Tang's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rosas, Gary Kunzman
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations to your son on his new vehicle! We are so pleased that you made the decision to work with us once again, and we are thrilled that Bob ensured that your recent leasing experience was just as positive as your first! Please do not hesitate to contact us if you have any further questions or concerns, and be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 02, 2018

Auto purchase Thanks to Glenn, Simon and Tony our experience Purchasing a 2018 metris van was fantastic. Most certainly will return for our next vehicle purchase More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jules, Congratulations on your new vehicle! We are thrilled to hear that Glenn, Simon, and Tony ensured that your buying experience was so remarkable, and we are honored to have earned your excellent rating and recommendation! We hope you enjoy your new vehicle, and we look forward to the opportunity to work with you again in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 01, 2018

Great Customer Service! Gary Kunzman was very personable. He made sure to ask and give me what I needed in the vehicle I was searching for. I have a family of four and needed More

by sarahcarroll88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sarah, Thank you so much for your excellent review! It is a pleasure to know that Gary was able to accommodate your needs and ultimately guide you to the perfect vehicle for you and your family! We hope that you all are enjoying it! Please let us know what more we can assist you with in the future, and be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 01, 2018

Great! Eddy did his best to make sure we got what we wanted within our budget. He was friendly and easy to talk to. I really appreciate his hard work! More

by Martha & Mario Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Martha and Mario, Congratulations on your new vehicle! We're so glad that Eddy was able to accommodate your needs and help you find just what you were looking for. We appreciate the opportunity to do business with you, and we hope to see you again when you are ready for your first service. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 01, 2018

Commendable Service! Rene's patients was exceptional as we made up our minds on our next purchase. He also was very pleasant to work with, we have made him part of our f More

by Scatman2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Rene this very kind review! It is so great to know that you are so confident in his efforts, and we are delighted that he could be of such great assistance to you! We hope you enjoy your new vehicle, and we hope to see you again when you are ready for your first service. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 01, 2018

great salesman first visit and buy the car everything is great I would recommend this dealership to any one Found it on true car. Receive a call. Made a reservat More

by Simonzhaogogogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Oct 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Simon, Congratulations on your new vehicle, and thank you for choosing to work with us at Walter's! We appreciate your recommendation, and we are so pleased that Raul and Bryan ensured that your visit with us was so smooth and hassle-free. We hope you enjoy your new vehicle! Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

October 01, 2018

New 2019 GLC 300 sub purchase. Thank you to walters sales associate Andrew and Bryan for assisting us in the purchase of our new car. We love the experience and the level of high pr More

by Lorenas new glc300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke, Andrew Wagner, Bryan Fitzpatrick
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Daniel and Lorena, Congratulations on your new GLC 300! Your kind words mean so much to us, and we are thrilled that your buying experience was so overall remarkable! It is our pleasure to have been able to provide you with a vehicle you love, as well as our best service, and we are honored to have earned your confidence in our dealership. We look forward to continuing to serve you for years to come. Thank you. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 30, 2018

Excellent service! David Jaovhari is helpful. The process was fast and smooth! I am really appreciated his hard work ! His explanations is helpful! I definitely come bac More

by Hai tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jaovhari
Oct 01, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Hai, Thank you so much for your great feedback! We are so delighted that David could be of such great assistance to you, and that he ensured that the entirety of your experience was both hassle-free and efficient. It is our pleasure to serve you, and we look forward to the opportunity to do so again in the future. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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