
Walter's Mercedes-Benz of Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Rewarding, calm, friendly I was told what I needed it was done and Alex Ramirez stayed in contact with me by phone and in person in the lobby. I was told what I needed it was done and Alex Ramirez stayed in contact with me by phone and in person in the lobby. More
Excellent Service Brandon Monaco was extremely pleasant to deal with. He services all our Mercedes and always provides service above and beyond. I would recommended eve Brandon Monaco was extremely pleasant to deal with. He services all our Mercedes and always provides service above and beyond. I would recommended everyone to see him for service. More
Outstanding Experience Professional, personable, knowledgable, and down-to-earth staff. No pressure. No nonsense. Rene Orellana is the best sales manager I have ever deal Professional, personable, knowledgable, and down-to-earth staff. No pressure. No nonsense. Rene Orellana is the best sales manager I have ever dealt with (I have purchased around 30 cars and motorcycles from various dealers in the past 25 years). I highly recommend this dealership. More
Quick service Overall I was pleased with service I recieved but be very specific regarding your diagnosis.....I had two major problems but only one was repaired. If Overall I was pleased with service I recieved but be very specific regarding your diagnosis.....I had two major problems but only one was repaired. If they had driven my car the other problem would have been obvious. When I inquired about the other major issue that needed attention, I was told I had to pay an additional diagnostic fee....I specified that I was traveling 3k miles and I needed to be assured that I could depend it to make the trip. Although they offered to check it out, I would have to pay an additional fee and I had to leave the next day. It's obvious that there was a miss communication. More
Stellar Service The staff at Walter’s Mercedes are second to none. They made the entire process easy, simple and memorable. This is the reason I choose to purchase The staff at Walter’s Mercedes are second to none. They made the entire process easy, simple and memorable. This is the reason I choose to purchase my third vehicle from Walters - the people! More
Best Experience! Andrew and Bryan not only met my every need but they went above and beyond in providing such amazing and efficient service! You always expect to be si Andrew and Bryan not only met my every need but they went above and beyond in providing such amazing and efficient service! You always expect to be sitting at a dealer for hours but working with them I was able to drive in after work from out of town and get my new car within an hours time! I have never had such a pleasant and easy experience like this one! I would recommended both of them and Walters Dealership to anyone! More
Just bought a s550 Rick Akigbe was very professional and knowledgeable about the vehicle. Everyone was easy to deal with. I would definitely recommend this dealership an Rick Akigbe was very professional and knowledgeable about the vehicle. Everyone was easy to deal with. I would definitely recommend this dealership and Rick specifically but I thought they could have negotiated a better price. More
Excellent customer experience Mike took the time to walk us through all of our options and also has followed up by helping my wife understand the options on the car. I would highly Mike took the time to walk us through all of our options and also has followed up by helping my wife understand the options on the car. I would highly recommend him and the other staff at Walter's to my friends and relatives. More
Fantastic Experience! Brian and his team were top notch! They made my car buying experience very easy. We spent about an hour and a half from start to finish and couldn’t b Brian and his team were top notch! They made my car buying experience very easy. We spent about an hour and a half from start to finish and couldn’t be happier! More
Great work by Andrew Wagner! I saw an ad for a S550 Cabriolet and called in and talked to Christian Garcia - he was a great guy and down to earth! I made an appointment to test d I saw an ad for a S550 Cabriolet and called in and talked to Christian Garcia - he was a great guy and down to earth! I made an appointment to test drive the car the next day and because of traffic on my way out Christian could not be there but had Andrew Wagner help me. I was impressed by the knowledge and friendliness of Andrew who treated my daughter and me well. I have been to Fletcher Jones in the past and did not get that feeling at all. Andrew let me take the car on a long test drive and we discussed the price and the features of the car. Andrew walked me through a lot of the features and I felt bad for him because it was hot and he was in a suit, but he smiled the whole time. I decided to check with my credit union for financing and most dealers put the pressure on to buy it and take it home but Andrew understood and I got financing the next day with my credit union and called Andrew who ended up coming to my home to deliver the car and go through all the bells and whistles all over again. It was one of the best buying experiences I have had at a dealership and I have been to many. I highly recommend both Walters and Andrew Wagner. More