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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,407 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,407 reviews

July 24, 2018

Rewarding, calm, friendly I was told what I needed it was done and Alex Ramirez stayed in contact with me by phone and in person in the lobby. More

by Dr. Yolie Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Gary Kunzman
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Dr. Smith, It's so great that your overall experience was so efficient, and that Alex was so informative throughout your visit! We hope to provide you with the same thorough assistance the next time your vehicle is in need of service! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 24, 2018

Excellent Service Brandon Monaco was extremely pleasant to deal with. He services all our Mercedes and always provides service above and beyond. I would recommended eve More

by A6TDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Brandon this recommendation! It's wonderful to know that you are so content and confident with the services that he provides you! We look forward to continuing to take care of you and your automotive needs in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 23, 2018

Outstanding Experience Professional, personable, knowledgable, and down-to-earth staff. No pressure. No nonsense. Rene Orellana is the best sales manager I have ever deal More

by Doc Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Burke, Julio Guerrero, Rene Orellana
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave Rene this very kind review! He will be so delighted to hear of the valuable impact that he made on your recent buying experience! We are so appreciative of your recommendation, and we hope that you are enjoying your newest vehicle! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 23, 2018

Quick service Overall I was pleased with service I recieved but be very specific regarding your diagnosis.....I had two major problems but only one was repaired. If More

by lpjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The greeter
July 23, 2018

Stellar Service The staff at Walter’s Mercedes are second to none. They made the entire process easy, simple and memorable. This is the reason I choose to purchase More

by JMizfit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your very kind review! It's a pleasure to hear that you think so highly of our team, and we are so appreciative of the confidence that you have in our dealership! We hope that you enjoy your new vehicle, and we look forward to continuing to sustain your loyalty for years to come. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 23, 2018

Best Experience! Andrew and Bryan not only met my every need but they went above and beyond in providing such amazing and efficient service! You always expect to be si More

by Ashley.Lawrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, Bryan Fitzpatrick
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ashley! Thank you so much for your very kind review! We're so delighted that Andrew and Bryan ensured that your recent buying experience was so quick, efficient, and overall extraordinary! We hope that you will continue to confide in Walter's for all of your future automotive needs, and we hope that you enjoy your new vehicle! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 23, 2018

Just bought a s550 Rick Akigbe was very professional and knowledgeable about the vehicle. Everyone was easy to deal with. I would definitely recommend this dealership an More

by Hjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Ari Abdolhosseini
Jul 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Rick and Walter's Mercedes-Benz this kind recommendation! We are pleased that he was able to share his expertise with you and provide you with a smooth buying experience! Please feel free to contact us if you have any further questions or concerns! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 23, 2018

Excellent customer experience Mike took the time to walk us through all of our options and also has followed up by helping my wife understand the options on the car. I would highly More

by RedWingsFanEd
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Mike Marotta
Jul 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ed, It's so great to hear that Mike was so thorough in ensuring that you and your wife were able to find the perfect option for you! We thank you for your recommendation, and we hope that you are enjoying your new vehicle! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 22, 2018

Fantastic Experience! Brian and his team were top notch! They made my car buying experience very easy. We spent about an hour and a half from start to finish and couldn’t b More

by Dawnm7012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Jul 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Dawn! Thank you so much for your review! We're so glad that Brian and the team took such great care of you, and that they ensured that your visit was so quick and hassle-free! We hope that you are enjoying your new vehicle! Please let us know if there is any other way that we may assist you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 22, 2018

Great work by Andrew Wagner! I saw an ad for a S550 Cabriolet and called in and talked to Christian Garcia - he was a great guy and down to earth! I made an appointment to test d More

by Jenesaisquoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Andrew Wagner, Christian Felix, Emil Iltchi
Jul 23, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share your experience! It means so much to us to know that you had such an extraordinary visit with us. Our customers' satisfaction comes first to us, so it's so great that Andrew, Christian, and the team provided you with such top-notch service overall! We hope that you are enjoying your new vehicle! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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