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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,404 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,404 reviews

July 07, 2018

Was greeted as I stepped out of my vehicle Was super impressed that I didn’t have to wander around looking for help. The greeting quickly is very important to me. Christian Garcia was spot on! More

by Debera
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Christian Felix
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Debera! Thank you for sharing this great feedback! It is such a pleasure to know that Christian offered you such attentive and helpful assistance from start to finish! We are so glad that he and Julio helped you to take home a vehicle that you love! We hope that you will confide in us to assist you with your automotive needs again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

Cody Burt is a great service adviser Recenty, we brought our 230C in for service and some repairs. Cody did an excellent job of letting us know the progress of the work and took care of m More

by wuriephoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review! We're so glad that you are so content with Cody and the service that he provided you with! It's so great that he was so informative and thorough throughout your entire experience. We hope to work with you again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 07, 2018

We had a great experience and were treated well. Initially, we were helped by Gene Russell who was great. We returned a month later and Gary Kunzman helped and was patient and very professional, grea More

by Car123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman, Gene Russell
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We're so pleased to know that you are so content with the service that both Gene and Gary provided you with, and that we were able to find you the perfect vehicle! Enjoy your new C300, and please let us know if there is anything we may assist you with in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 06, 2018

My first Mercedes experience Excellent service throughout the whole process. I highly recommend this dealership. They quoted me a price of what I was happy with and was the same u More

by Calvin143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner, Bryan Fitzpatrick
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Calvin! Thank you for your kind review and recommendation! We are so pleased that you are so happy with your recent visit and so glad that we were able to help you take home your new vehicle for a good deal! We look forward to working with you again for your next purchase! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 06, 2018

Sales Man Rick Akigbe was great, I got the car I wanted. Great Customer Service, everybody were very nice. Rick did and excellence job of explaining the details about the Car. What I like about Rick he sai More

by Kscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Andy Towns, Matthew Minke
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

We aim to provide our guests with the exact service that they need to reach their full satisfaction and find the perfect vehicle for them! We're so glad that the team was able to offer you such helpful and informative assistance! We hope that we may be able to assist you again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 06, 2018

A True Blessing My Son and I had spent approximately 4hrs. At another Dealership which very poor results. We left and decided to stop by Mercedes Benz to check out th More

by Skeet54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, JC Cavazos
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this awesome review! It makes us so happy to know that JC and Julio were able to provide you and your son with just the assistance that you needed to find the perfect vehicle! We hope that you are enjoying it! Please let us know if there is anything else we may assist you with in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 06, 2018

Great job as usual. Our Sprinter need to be smogged. I called and got an appointment right away. The service was prompt and everything was checked out properly. I always More

by EraSprinter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this rating! We're so pleased that Adam and the team took care of you and your vehicle so promptly and efficiently! We are so fortunate to have earned your confidence, and we hope to work with you again in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

July 05, 2018

Satisfied Customer Walters is an honest reputable dealer. We have bought 3 cars from them & all the experience have been hassle free. 🚙 I would recommend Walters to oth More

by The Bles’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Kunzman
Jul 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for continuing to return to Walter's for your automotive needs! We're so glad that we have been able to provide you with hassle-free experiences during your last three visits, and we hope to continue working with you in the future! Feel free to check back here for savings and updates. Regards, Ray Burke - General Manager

July 05, 2018

Very Helpful Rick Akigbe was very nice and professional while helping us buy our new car. He helped us find the car we wanted and got us a fair deal on it. More

by Tan Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Jul 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Tan, It's great to hear that Rick was able to provide you with such great assistance during your recent visit, and that he could help you find the vehicle and the deal that you were looking for! We hope that you enjoy your new vehicle! Feel free to check back here for savings and updates. Regards, Ray Burke - General Manager

July 05, 2018

J.R Rodriguez I've been a customer at Walter's Mercedes Benz of Riverside for over 15 years and have always been treated with respect. J.R Rodriguez has been my se More

by lgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 15+ years of loyalty to Walter's Mercedes-Benz! It's a pleasure to know that JR and the team have consistently been able to provide you with the assistance needed to keep both you and your vehicle welltaken care of! We appreciate your kind review, and we look forward to continuing to offer you our best assistance for years to come! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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