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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,404 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,404 reviews

June 30, 2018

Excellent service, as always! Mercedes always make me feel welcome and all the associates are always extremely polite and helpful. Cody Burt made sure my service went by without an More

by Ryan12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ryan! Thank you for sharing your experience, along with this 5-star rating! It's a pleasure to know that Cody and the team made you feel so comfortable and well taken care of. We hope that you will continue to confide in us to tend to your automotive needs in the future! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 30, 2018

Great hospitality and deals I am very happy that I got to meet Rashad. Overall the deals he made along with the kind hospitality and service is amazing. He is friendly with his c More

by Edward Zaraga Mikenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Edward, It's great that Rashad provided you with such great service, on top of a great deal! We hope that you are enjoying your new vehicle, and we're so glad that we were able to make your buying- experience such a pleasant one! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 30, 2018

Great Deals and With High Quality Service I feel glad that I got to meet with Rashad. He gave me a great deal with my new car and showed amazing service. I felt that the options he gave me whe More

by Jane Mikenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jane, We're so glad that you are so content with the service and the deal that Rashad provided you with, and that you enjoyed each of the options presented to you. We hope that you are enjoying the vehicle that you selected, and we can't wait to work with you again for your next purchase! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 30, 2018

Service Walter Mercedez is not only a car dealership but they make you feel like home , they explained every single detail about your service they are very pr More

by Lucio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Lucio, Thanks so much for sharing this review! It makes us so happy to know that you feel so comfortable and well-informed during your visits! We hope we are given the opportunity to offer you the same quality service in the future! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 30, 2018

These guys got it right Alex Ramirez and Ray Burke renewed my trust in the Walters Mercedes Team after services on both of my Mercedes to the extent of my friend visiting the More

by MIKETZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke, Rick Akigbe
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's our pleasure to provide you with the service and assistance that you deserve. Thank you for confiding in us to take care of your automotive needs. We hope to continue working with you for years to come! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 30, 2018

Professional Dealership Over the years I have bought my MBZ cars from Walter's due to its professional, no stress environment. The first encounter was my wife with Bob Rosas. More

by Mr. Benitez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Manager whose scribble I can't make out. Another excellent employee., Bob Rosas, Julio Guerrero, Gary Kunzman, Emil Iltchi
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this kind review, Mr. Benitez. We feel very fortunate to have you and your wife as loyal and confident customers. We're glad that our team was able to be of assistance to you, and we hope that you will continue to trust us to tend to your automotive needs in the future. Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 29, 2018

Mercedes expierence! From the moment we arrived to the dealership, My husband and I were greeted. Everyone was friendly and easy to talk with. Peter and Justin worked on a More

by Yolanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson, Julio Guerrero
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Yolanda, Thank you so much for sharing this kind review! We love hearing from our satisfied guests, so it's a pleasure to know that Peter and Justin managed to find you a deal that you could not resist! We hope that you are enjoying your new vehicle! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 29, 2018

Excellent Customer Service Alex Ramirez has been my Service Advisor since I bought my GLE in 2016. He has consistently provided a high level of service for me, in a most profess More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Ken! Alex will be so delighted to hear of your kind review, and we are so pleased to hear that he has been so helpful and welcoming to you! Please feel free to reach out the next time you are in need of assistance. We would love to help! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 29, 2018

Great Customer Service! My Experience at Walters of Riverside was beyond great!! I’m so happy! They were able to get me my dream car!! The whole staff are friendly and helpfu More

by Shy55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We're thrilled that Raul and Bryan were able to assist you in taking home your dream car, and we are so grateful that you chose to do business with us here at Walter's for this special purchase! We hope you enjoy, and please drive safe! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

June 29, 2018

Great service by Mr. Cody Burt! I had a great experience dealing with Cody Burt at the service department of Walter’s Mercedes! Very honest, easy to deal with and the first time I’ve More

by Mina T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Jul 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Mina, It's so delightful to know that you had such a smooth and hassle-free experience with Cody during your recent visit! We're pleased that our efforts and the quality of our work met your expectations, and we hope to work with you again in the future! Check out our Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

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