Walter's Mercedes-Benz of Riverside

Above and beyond customer service The staff at this dealership goes above and beyond with customer service. Came in with check engine light on. Brandon Monaco answered my many questi The staff at this dealership goes above and beyond with customer service. Came in with check engine light on. Brandon Monaco answered my many questions and concerns. Took the time to verify information. At the end, I was able to drive away with a peace of mind that my car was fixed! It was fixed quicker than I expected. Will definitely come back to all my car needs! Go to Brandon he will definitely help you out! More

Rasing the BAR on car buying in Southern California! Buying a Mercedes-Benz, especially your first, is a special event and the trifecta of Bryan F, Andy T, and Raul Ayala delivered beyond all expectation Buying a Mercedes-Benz, especially your first, is a special event and the trifecta of Bryan F, Andy T, and Raul Ayala delivered beyond all expectations. Bryan F listened and understood what features we wanted in a car, quickly got to the bottom line price without the usual haggling, and supported a generous valuation on a trade-in. His tenure in the business and knowledge of Mercedes-Benz pricing/rebates makes him an awesome advocate for you in the purchase process. Andy T was the most professional and efficient finance manager we've ever worked with. He is extremely detail-oriented, courteous, and gave good guidance on extended warranty terms (miles/years) after understanding our driving habits and needs. Raul A was extremely patient in explaining all the technical features of the Mercedes, and answered all our questions. He has very good follow up skills, and anticipated our questions and concerns with knowledgeable answers and suggestions. Let these three gentlemen from Walter's Mercedes raise the B-A-R on your Mercedes purchase experience - ask for Bryan, Andy, and Raul. They are a well-oiled machine that will not disappoint. Make the drive out to Riverside from anywhere in southern California! More

Excellent Wonderful service, I was there for recall and regular maitanance . They gave me Uber service so I don’t need to wait .?Alex Ramirez was great , friend Wonderful service, I was there for recall and regular maitanance . They gave me Uber service so I don’t need to wait .?Alex Ramirez was great , friendly. More

Awesome, Amazing, Wonderful Experience I give this dealership and Sales Consultant Gary Kunzman two thumbs up and 5 stars. I'm officially a lifetime Mercedes - Benz customer, to include thi I give this dealership and Sales Consultant Gary Kunzman two thumbs up and 5 stars. I'm officially a lifetime Mercedes - Benz customer, to include this dealership being my place of purchase for life. *Gary Kunzman, you totally rock! You provided allstar service to no end. More

Excellent customer service Always takes time to acknowledge, treats us with respect, courteous, friendly and kind. Ask questions and answers all questions without hesitation. Kn Always takes time to acknowledge, treats us with respect, courteous, friendly and kind. Ask questions and answers all questions without hesitation. Knowledgeable of car aspects. More

Excellent customer service all around! Eddy provided great customer service from the moment we walked in. He is not pushy at all and tries to work around our budget. We will definitely be c Eddy provided great customer service from the moment we walked in. He is not pushy at all and tries to work around our budget. We will definitely be coming back for our next car! Thank you Eddy! More

Was greeted as I stepped out of my vehicle Was super impressed that I didn’t have to wander around looking for help. The greeting quickly is very important to me. Christian Garcia was spot on! Was super impressed that I didn’t have to wander around looking for help. The greeting quickly is very important to me. Christian Garcia was spot on! Great job from beginning to me driving off in my new Mercedes. Impressive waiting area with water and snacks too. Julio in Finance made it a super pleasant finish. Great job team! More

CODY BURT IS AWESOME I’ve had such a great experience that this is my second review! First was on yelp. Cody Burt was seriously the best and most kind service provider. My I’ve had such a great experience that this is my second review! First was on yelp. Cody Burt was seriously the best and most kind service provider. My 2009 Mercedes R class had quite a few quirks and he was sure to get everything down and took his time with me. I did not feel rushed or like I was taken advantage of. I highly recommend this dealership & I highly recommend Cody Burt for any and all of your service needs. Thanks Cody!! More

Great work Very satisfied with the work done on my vehicle it runs very good and the service representative was very kind and helpful he answered all my questio Very satisfied with the work done on my vehicle it runs very good and the service representative was very kind and helpful he answered all my questions More

Professional technician Mr. Alex Ramirez was a very professional technician, yet the problem wasn't resolved. But not from Alex trying. He was very friendly and professional Mr. Alex Ramirez was a very professional technician, yet the problem wasn't resolved. But not from Alex trying. He was very friendly and professional. More