
Walter's Mercedes-Benz of Riverside
Riverside, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service on Vehicle Overall, the service done on my vehicle was good. And my service rep, Alex Ramirez gave me great customer service. I look forward to my next visit. Overall, the service done on my vehicle was good. And my service rep, Alex Ramirez gave me great customer service. I look forward to my next visit. More
Average I waited nearly 30 minutes in my car for a consultant to come take my case. I had an appointment but was 15 minutes early. I was not advised to go s I waited nearly 30 minutes in my car for a consultant to come take my case. I had an appointment but was 15 minutes early. I was not advised to go sit and wait inside. The greeting lady walked back to me three times letting me know that someone would be with me shortly... I waited over 3 hours to get the software updated in my car. More
Great customer service Gary is one of the most outstanding and trustworthy person that I have met in the Car business, no hidden fees or lies , everything up front Gary is one of the most outstanding and trustworthy person that I have met in the Car business, no hidden fees or lies , everything up front More
Adam Garcia and staff were awesome. The Mercedes dealership in Riverside is the only local dealer that services the Mercedes RV's. We made the appointment and notified them that we woul The Mercedes dealership in Riverside is the only local dealer that services the Mercedes RV's. We made the appointment and notified them that we would have to wait for the repairs. Adam made certain that it went into the shop promptly, the work was done and thoroughly explained what was warrenty and what wasn't. Excellent Service Adam Garcia made our experience awesome! More
Excellent knowledge of the vehicle. Extremely friendly and h Excellent knowledge of the vehicle I wish to purchase. Extremely friendly and helpful in test rides and importing information. Allowed me to test Excellent knowledge of the vehicle I wish to purchase. Extremely friendly and helpful in test rides and importing information. Allowed me to test drive a vehicle over night before I bought it. Very helpful and friendly. More
Brandon Marco is the BEST! Brandon always took care my two MB with excellent details, and my wife and I really appreciated his services that give us peace of mind while driving Brandon always took care my two MB with excellent details, and my wife and I really appreciated his services that give us peace of mind while driving these beautiful cars. More
Not Mercedes-Benz quality service I purchased my car for my B-DAY I went there knowing specifically what I wanted. Once I found the car and during the test drive I was told among many I purchased my car for my B-DAY I went there knowing specifically what I wanted. Once I found the car and during the test drive I was told among many things my car had Navi and Phone call voice command all I had to do was pair it to my device. Not only was this a lie but after 1 e-mail to my salesman Christian and 4 phone calls to manager Justin I finally spoke to sales manager Frank which heard me and ended up just sending a Navi card never resolving my other issue... In all my phone calls , voice messages and email never did anyone contact me. I had to call and call and call More
Speedy service prior to a next day vacation. My auxiliary battery malfunction on Thursday and I was starting my vacation on Friday; I called the service department with my problem and the gave me My auxiliary battery malfunction on Thursday and I was starting my vacation on Friday; I called the service department with my problem and the gave me an appointment immediately. Battery was replaced and I started my vacation without a hitch. More
2018 GLA250 MB My mother and I have purchased both of our cars at this dealership with Jin Lee. He was able to offer us spetacular offers that we could not refused. My mother and I have purchased both of our cars at this dealership with Jin Lee. He was able to offer us spetacular offers that we could not refused. Both times we managed to come up with a deal in one day and left with a brand new car and a smile on our face. More
A service Alex Ramirez helped us. Our experience at Walter's is and has been always a pleasure. Very professional, but friendly as well.Thank you to all. Alex Ramirez helped us. Our experience at Walter's is and has been always a pleasure. Very professional, but friendly as well.Thank you to all. More