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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,114 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,114 reviews

March 28, 2018

Vehicle Purchase I recently purchased a new Sprinter cargo van from David Alcantar, and was very impressed with David and the entire team at Walters. Would definitely More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your recommendation, David! We're happy to hear that David and our team impressed you. We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 27, 2018

Excellent service My experience with Jackie Nasser was excellent. She was very professional and friendly. She made sure I was satisfied with my choice and also made arr More

by Sheilarob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that Jackie was able to make your car purchase and delivery so convenient! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 27, 2018

Best ever I had seen the car online, I clicked the link where it said I was interested in vehicle. I received call from Gene Russell he had invited me to dealer More

by Manny Brar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Gene Russell
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Manny, we're so glad that Gene was able to help you get the car you wanted at the right price! We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 27, 2018

Internet buy Buying thru the internet requires a great deal of trust on both sides of the deal. Gene Russell made the difference. He was very helpful in every wa More

by Fred
Recommend Dealer
Yes
Employees Worked With
Gene Russell
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

We understand that purchasing a car over the internet can be a bit nervewracking. We're glad that Gene was able to to make the process simple and trustworthy for you! We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 26, 2018

Srevive Even though my service rep Cody Burt was extremely busy he was effeciant,, friendly, and professional. I was in and out in a very short time. Extreme More

by Robin007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Robin, we're glad to hear that Cody provided excellent service despite the busy day at the dealership! We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 26, 2018

Service Advisor My Service advisor is Brandon Monaco. He is so professional, knowledgeable, and has excellent customer service! Always in a great mood, and is there More

by Paul Kosturos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for this wonderful review, Paul! We're so glad to hear that Brandon's excellent service is worth the drive from Palm Springs. We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 26, 2018

Excellent service and great customer service They have a great variety of cars and prices, service and very good attention, especially Cristian Garcia is a very professional and charismatic sales More

by Adisleidys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Felix
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share your great service and sales experiences with Cristian and our team! We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 26, 2018

Awesome! Always buy my cars from Bryan. He is the Best. Knows my taste. Gets me out of the dealership in a timely manner. Been buying my cars from Bryan for o More

by Etop Udo-Ema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

Etop, we're happy to hear that Bryan has been serving you well for over 10 years! We appreciate your loyal business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 26, 2018

Best buying experience ever I’ve purchased numerous cars in my lifetime, but the experience I had at Walters Mercedes was unprecedented, and that was all because of Eddy Elsayed. More

by ali nahle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

We are so pleased to hear that Eddy's service surpassed your expectations! We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 26, 2018

Best of Best, Thank you Jin Lee. Jin Lee is the best of the best service person in Walter's MB, he takes care all my needs for the leasing. This is my number 8th car from Walter's, I More

by su1688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Julio Guerrero
Mar 28, 2018 -

Walter's Mercedes-Benz of Riverside responded

We truly appreciate your loyal business - congratulations on your 8th car with us! Thank you for sharing the great service you've received from Jin and Julio. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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