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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,108 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,108 reviews

March 17, 2018

Service I have always had a great experience here with reguards to my sprinter vans . I would recommend Walter’s over all others . In my travels I have had se More

by Bleacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're honored to be considered the best Sprinter dealer you've encountered across the US! Thank you for your kind words about Adam and our team. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 17, 2018

Great service and great staff This dealership will give you a great experience. I purchased my C300 from Rashad Witlow and he made the process very easy. He was respectful and fair More

by Will C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Wile, Rashad Whitlow
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Will, we appreciate this thorough review of our dealership and your excellent experiences with Rashad, Mark and Andy. We look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 17, 2018

Caring, Professional Service Hadn't been to Walter's Mercedes for quite a while so was "assigned" David Greene as my service advisor. How lucky I was! David was able to answer the More

by C P Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Jackson, David Greene
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

It sounds like serendipity that you were paired up with David! We're so glad to hear that you had such a great experience. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 17, 2018

Maintaining your car I had the check engine light come on Tuesday of this week as I was coming home. Called Walters and set an appointment for Thursday. Thursday a.m. ar More

by Patient customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Paul, we're so glad that JR and our team made your service so timely! Thank you for sharing your experience. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 17, 2018

Maintenance Everyone is usually cordial and the service agents come across as honest human beings who care about the safety and the maintenance of my vehicle. More

by Yolette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Yolette, we're happy to hear that our service team have always treated you with respect and honesty! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 16, 2018

Charles Stove Vehicle service. Check Engine Light I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare. More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Charles, thank you for sharing your excellent service experience with Cody. We know how frustrating having your vehicle serviced can be, so we work hard to make the process easy! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 16, 2018

Good Service and quick response I really trust the service department expertise and knowledge of their vehicles. Repairs can be so expensive and trouble shooting can be a nightmare More

by Mingyu Huang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to review your experience! We're glad that Cody was so thorough in caring for your vehicle. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 16, 2018

Austin Schneider EXCELLANT Service Advisor! Austin Schneider was my Service Advisor for the second time. He does not disappoint. I had my 40k service done along with new front brake pads. He is More

by TKrupchak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your recommendation of Austin and our service team! Customer feedback like this keeps us motivated to provide excellent service. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 16, 2018

JR RODRIGUEZ IS AN AWESOME SERVICE ADVISOR!!!! JR Rodriguez has been my service advisor for over 5 years and I wouldn't change him for the world. I've been a customer of Walter's Mercedes-Benz of More

by lgg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate your loyalty! JR and our team look forward to serving you for many years to come. We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 16, 2018

fast accurate service Walters mercedes has always been fast and complete in their work. I never have to worry about the quality of work or that my vehicle is safe. More

by EraSprinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Mar 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're glad to hear that you never worry about your vehicle when you bring it to us! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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