Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,408 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,408 reviews

June 12, 2018

Great Service It was easy finding the service area. Felt really comfortable walking in someone made sure i would get help right away. Service employee was great! He More

by JadeNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jade, We strive to provide our guests with the most welcoming and hassle-free experiences, so it makes us so pleased to know that Brandon ensured that you were well taken care of. We thank you for trusting Walter's to tend to your automotive needs, and we hope that you will continue to do so in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 11, 2018

Fantastic Service I want to thank Walter's Mercedes-Benz of Riverside for exception service of my vehicle for the past six years. Especially Brian Clegg who from the m More

by mvrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Clegg
Jun 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Our customer satisfaction is our utmost priority, so it's so awesome to hear that you have been confident and loyal to Walter's Mercedes-Benz for 6 years! We're so delighted to hear that Brian took such great care of you throughout the entirety of your experience! We aim to continue to offer you the same quality service in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 11, 2018

Professional, Accommodating, Personable Staff I requested an appointment, and I received a call from service department within few hours. I indicated my preference, and I got the most preferred a More

by GLA250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Brandon Monaco
Jun 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

It makes so happy to hear from our satisfied guests, so it's such a pleasure to know that your recent service appointment with Bob and Brandon was so quick and efficient. We hope that we are given the opportunity to work with you again for your future automotive needs so that we may provide you with the same quality service! Please reach out if you have any questions or concerns until then! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 10, 2018

Great Service! My service rep was JR Rodriguez and he was very helpful and professional. I got my car in for needed repairs and it went smoothly, I even got a littl More

by 1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the kind recommendation! It makes us so happy to hear that JR took such great care of you and your vehicles, and that he provided you with such a hassle-free experience. We're so glad that your visit was so enjoyable! We hope to continue working with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 10, 2018

JR customer service is 5 stars!!! The only reason I drive from Indio to Riverside is because of the excellent service I receive from JR. I also appreciate that he keeps me updated. More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the 5-star rating! We're so glad that the service that JR provides you with makes going the extra distance worth it! We appreciate working with you, and we hope to continue to do so in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 10, 2018

Excellent customer services zfrom Branden Monaco Excellent service from Branden Monaco at Walters’s Mecedez Service Center I am extremely satisfied with the promptness, smile, friendlyness , and ex More

by RT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad to know that you are so content with Brandon's positive persona and his helpful services. We hope to continue working with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 10, 2018

Great Customer Service From Adam Garcia Adam Garcia is second to none at Walters Mercedes. I had my car checked out and was kept informed on its progress until it was ready to go. Adam made More

by Sprinty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Jun 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so pleasant to hear that Adam took such great care of you during your recent visit. It is so important that we complete our services with great quality and in efficient time. We hope to work with you again for your future automotive needs. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 10, 2018

Service Brandon is kind and professional. He answers questions and completes follow ups. We look forward to working with him for all of are future service nee More

by Lisa18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Lisa, It's so nice to know that Brandon took such great care of you- even following your visit! We appreciate your kind review and 5-star rating, and we surely look forward to working with you again, as well! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 10, 2018

Great experience with Jin Lee This is my 6th car from Walter's Mercedes-Benz of Riverside. I am happy with the purchasing experience and would recommend them to my friends in the f More

by Shirley Omxie
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jun 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Shirley, We're so delighted to have you as a loyal customer, and we're so pleased that even after all of this time, you are still content with the service that we provide to you! We appreciate your recommendation, and we look forward to sustaining your trust! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 09, 2018

Exelent Service The excellent service, the receiving and the quick respond and follow up. Recommended the services needed I didn't mentioned and the speed of ordering More

by Samir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider, Austin Schneider
Jun 11, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sam, Thank you for the 5-star review. We're glad that Austin ensured that your recent service visit was so efficient and helpful. We hope to work with you again in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

Jun 29, 2021 -

Samir responded

Thanks David Green for your Excellent service.

...
444
...