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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,458 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,458 reviews
June 09, 2018
Service Professionalism was showed by Alex. He made you feel at home. Everything was explained from the on set to the finish. He even update you on what is go Professionalism was showed by Alex. He made you feel at home. Everything was explained from the on set to the finish. He even update you on what is going on. More
by Kg8g8x
Employees Worked With
June 09, 2018
Exelent Service The excellent service, the receiving and the quick respond and follow up. Recommended the services needed I didn't mentioned and the speed of ordering The excellent service, the receiving and the quick respond and follow up. Recommended the services needed I didn't mentioned and the speed of ordering the shuttle. More
by Samir
Employees Worked With
Austin Schneider, Austin Schneider
June 09, 2018
Kind and thoughtful. Explanation benefical. Thanks Tire replacement. Short and efficient use of my time. Wait time was not too long . Business was taken care of with professionalism. All representati Tire replacement. Short and efficient use of my time. Wait time was not too long . Business was taken care of with professionalism. All representatives have been without question very courteous. More
by Sassy
Employees Worked With
Art, Brandon Monaco, Julio Guerrero
June 09, 2018
Service Review Service was good, but the costs of the repairs were too costly and or too high compared to competitors. Elected to have actual repairs done elsewhere Service was good, but the costs of the repairs were too costly and or too high compared to competitors. Elected to have actual repairs done elsewhere. More
by Hi all
Employees Worked With
June 09, 2018
Excellent It’s a pleasure coming to Walter’s. You’re always welcomed with a warm greeting, the staff is very helpful and friendly, and the service is excellent! It’s a pleasure coming to Walter’s. You’re always welcomed with a warm greeting, the staff is very helpful and friendly, and the service is excellent! More
by Eboni82
Employees Worked With
Cody Burt
June 08, 2018
Service Cody Burt is an excellent service consultant. Bob Rosas is an excellent sales associate They both exemplify what personal courteous service sh Cody Burt is an excellent service consultant. Bob Rosas is an excellent sales associate They both exemplify what personal courteous service should be and represent Walters well. More
by GM2411
Employees Worked With
Bob Rosas, Cody Burt
June 08, 2018
Ready for Summer My GLA 250 was due for service and I was having an issue with my sun roof. I scheduled an appointment and Cody Burt was my service advisor. He made e My GLA 250 was due for service and I was having an issue with my sun roof. I scheduled an appointment and Cody Burt was my service advisor. He made everything work out seamlessly. He kept me informed regarding the repairs and made sure that I had transportation throughout the process. Now I’m ready for summer! More
by LJacks5
Employees Worked With
Cody Burt
June 08, 2018
David was absolutely wonderful! I will be coming back. thank you so much for everything. I will tell my friends. thank you for going above and beyond. thank you again I will be coming back. thank you so much for everything. I will tell my friends. thank you for going above and beyond. thank you again More
by tiffanyleola
Employees Worked With
David Greene
June 08, 2018
Outstanding in all aspects I brought my car in for a recall issue. Austin Schneider was my service agent. I could not have been more pleased. He was very professional , knowledg I brought my car in for a recall issue. Austin Schneider was my service agent. I could not have been more pleased. He was very professional , knowledgeable and took care of not only the recall issue but took care of another warrant problem. Highly recommended. More
by guido
Employees Worked With
Austin Schneider
June 08, 2018
Summer detailing special Austin assisted me at arrival, did all the paperwork, informed me of time of work. He informed me when complete which was right on. He was friendly an Austin assisted me at arrival, did all the paperwork, informed me of time of work. He informed me when complete which was right on. He was friendly and professional. Job done was great. More
by DanW
Employees Worked With
Austin Schneider
