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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,458 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,458 reviews
June 08, 2018
Awesome Dealership!! Brandon Monaco Was an absolute delight and knows his Bussiness It was absolutely the Best customer service I do recommend him highly!! Love thi Brandon Monaco Was an absolute delight and knows his Bussiness It was absolutely the Best customer service I do recommend him highly!! Love this Dealership Everyone is so knowledgeable This is my 3rd Mercedes from this Dealership!!! Awesome Thank you Walter’s More
by Sandy1220
Employees Worked With
Other Employees :
Brandon Monaco, Andrew Wagner, David Greene
June 08, 2018
service and maintence Austin Schneider as a Walter's rep did an outstanding job. Walters has always been Top Notch! Up until now the experience was great ... if I'd known Austin Schneider as a Walter's rep did an outstanding job. Walters has always been Top Notch! Up until now the experience was great ... if I'd known you wanted to be more expansive I wouldn't have started this. More
by C.HOLIDAY
June 08, 2018
Service Department Thanks for Alex Ramirez’s knowledge and professionalism the process was very smooth. He was also very friendly and courteous, It’s always been great d Thanks for Alex Ramirez’s knowledge and professionalism the process was very smooth. He was also very friendly and courteous, It’s always been great dealing with him. More
by Alarcon, Sylvia
Employees Worked With
June 08, 2018
Always a pleasure Cody Burt is always extremely attentive and helpful. He ensures that all my concerns are taken care of and takes the time to understand everything I Cody Burt is always extremely attentive and helpful. He ensures that all my concerns are taken care of and takes the time to understand everything I need looked at. More
by ODPino
Employees Worked With
Cody Burt
June 08, 2018
Excellent Service, friendly & very helpful I gave 5 stars as my rating because walter mercedez benz sales men or employees are very professional, very helpful and friendly. They find ways to gi I gave 5 stars as my rating because walter mercedez benz sales men or employees are very professional, very helpful and friendly. They find ways to give you the better deal and give you a lot of information about the vehicles that you are interested on. I would absolutely recomment this dealership to visit if you are looking for vehicle or vehicles :) More
by Abby Miles
June 08, 2018
100% satisfied with their services. My experience with dealing with Walter's Mercedes was exemplary!!! And David Green was always attentive to my needs and provided me with great custom My experience with dealing with Walter's Mercedes was exemplary!!! And David Green was always attentive to my needs and provided me with great customer service. They always followed up to make sure I was satisfied. I definitely recommend them! Rochelle McLachlan More
by Rochelle 123
Employees Worked With
David Greene, Wyman Apple
June 08, 2018
Happy experience, would recommend to friends Christian Garcia helped me get my new Mercedes happy and easy. The overall experience is amazing. He is professional, knowledgeable, friendly and has Christian Garcia helped me get my new Mercedes happy and easy. The overall experience is amazing. He is professional, knowledgeable, friendly and has a good sense of humor. I got a good deal from this dealership too. Although it was pretty late, Christian was still very patient and made sure I was satisfied. Good person, good dealership. Would definitely recommend to my friends who need a Mercedes. More
by Ming
Employees Worked With
Ari Abdolhosseini, Christian Felix, Dina Backer
June 08, 2018
Customer Service This was a customer service visit from beginning to end. I received helpful text messages to set my initial appointment, I was given the opportunity t This was a customer service visit from beginning to end. I received helpful text messages to set my initial appointment, I was given the opportunity to see several vehicles, and my salesperson Bob Murray was helpful every step of the way. I felt no pressure, just excellent customer service! I will definitely go back, and I definitely will recommend Walter’s to my friends and family. This was my first Mercedes buying experience, but I don’t think it will be my last. More
by AngelaW6170
Employees Worked With
Jennifer from business , Bob Murray, Emil Iltchi, Matthew Minke
June 08, 2018
Consistently reliable and very good. The service department is very good delivering excellent service. JR Rodriguez proved to be an excellent service advisor for many years.He is respons The service department is very good delivering excellent service. JR Rodriguez proved to be an excellent service advisor for many years.He is responsible,resourceful and delivers very good care of the cars.He also reports promptly the progress of the work. More
by Linda Mason
Employees Worked With
June 07, 2018
Gene Russell A++ My husband and I had a great experience. It was easy and hassle free. We will definitely come back for our next Mercedes-Benz!!! Gene Russell gave us My husband and I had a great experience. It was easy and hassle free. We will definitely come back for our next Mercedes-Benz!!! Gene Russell gave us a great car buying experience. More
by MrsMagdaleno
Employees Worked With
Gene Russell
