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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,407 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,407 reviews

May 21, 2018

The team is wonderful The team at Walters Mercedes of Riverside worked well to accommodate my needs. They immediately attended me even though i arrive early for my appoin More

by tictoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in finance , Bob Murray
May 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave this kind review! We're so glad that Bob and the team were able to cater to your needs, while making sure that your process was so smooth and informative! We hope to see you again next time for your automotive needs. Check back here for savings and updates! Regards, Ray Burke - General Manager

May 21, 2018

Amazing Jaqueline Nasser is truly outstanding. She genuinely cares about her customers and will go above and beyond to ensure you are always completely satis More

by jconner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
May 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your recommendation! Jackie is definitely a highly reputable worker, so it is awesome to hear that she left another customer satisfied! Congratulations on your new vehicle! We hope you are enjoying it! Check back here for savings and updates! Regards, Ray Burke - General Manager

May 20, 2018

Loved Gary!!! Loved our experience and Gary was definitely someone I plan on recommending to friends,family and co workers he was straight to the point no xxxxxxxx More

by Oscar Magana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
May 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Oscar, We appreciate you taking the time to leave us this kind review, and we can't wait to tell Gary all about it! It makes us so happy to know that your experience with Gary was so extraordinary! We are so pleased that you are loving your new vehicle! Please let us know if there is anything else we can do for you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

May 20, 2018

It was painless and very pleasant. Richard Akigbe assisted us through the process without pushing or over selling. He was meticulous in explaining every feature of the vehicle. He made More

by Jfrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Ari Abdolhosseini
May 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this kind review! It is such a pleasure to hear that Rick provided you with such a unique and detailed experience! We're so glad that he made sure that you were informed of your purchase, and we hope that you found just what you were looking for! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

May 20, 2018

Mercedes Sprinter Crew Gordon Lai did an awesome job in my purchase of the Sprinter. They were able to make purchase happen to my satisfaction. And also discuss the operatio More

by Sprinterpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Thackeray
May 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

It makes us so happy to hear that you are so satisfied with your experience with Gordon, Glen, and Tony! We hope that you are utilizing all of the features that Gordon introduced you to! Let us know if there is anything else we can do for you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

May 19, 2018

Dealership I went to dealership for maintenance ofmy old glc 300 2017 and ended up buying a new 2018 , rene is very accommodating unlike what have expeirenced More

by mercedez18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Rene Orellana
May 19, 2018

Excellent salesman Rick Akigbe is the best salesman, he rocks. I just leased another car with him and as always got a great deal. I can call him anytime and is always More

by lgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
May 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so awesome to hear that Rick is so available and attentive to you and your automotive needs. We hope that you continue to confide in him and his services! We will see you the next time you are in need of automotive services! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

May 18, 2018

It was best deal and Rene was very energetic Rene is the best person for marketing and selling he is best salesman I’ve ever met in my life. He is problem solving and he did a great job to fit me More

by Bassim2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Oerllana, Austin Schneider, Krystin Escobedo
May 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Bassim, Thank you so much for your kind review. It makes us so happy to hear that Rene and Kristin took such great care of you during your recent visit, and that they were so helpful and accommodating! We definitely strive to do everything possible to keep our customers content! Please let us know if there is anything else we can do for you in the future. Feel free to check back here for savings and updates! Regards, Ray Burke - General Manager

May 17, 2018

Needs to improve I used to get much better service at Mercedes Benz Riverside. For some reason, it takes longer to get my vehicle. Also, this is now the third time tha More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Schneider
May 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Marie, Thank you for the feedback, I appreciate the effort to let us know about your experience. I’d like to speak to you about this and see what we can do to get your car cleaned to the standard you deserve. I’ll speak to Austin and then reach out to you to find a way to make this right for you. Tyler Usary Service Manager Walter’s Mercedes-Benz of Riverside 951-688-3332

May 17, 2018

Always the best experience! This is our third vehicle purchased at Walter's Mercedes Benz. Eddy Elsayed is an awesome sales representative (and his assistant Krystin is wonderfu More

by Riverside Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Krystin Escobedo
May 18, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for allowing Walter's Mercedes-Benz to assist you in your car-buying needs for the third time now. It's awesome to hear that Eddy, Krystin, and Julio did not let you down in this experience, and we appreciate your trust in our team. We hope to work with you again for #4! Feel free to check us out on Facebook and Twitter for savings and update,. Regards, Ray Burke - General Manager

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