Walter's Mercedes-Benz of Riverside

My new 2017 Mercedes-Benz 3500 Sprinter Extended If I could give Simon 100 Stars in his professionalism I would. Thank you for the great experience @ Walters Mercedes-Benz of Riverside! The first tim If I could give Simon 100 Stars in his professionalism I would. Thank you for the great experience @ Walters Mercedes-Benz of Riverside! The first time in 20 plus years buying cars where I didn’t get upset at the deal as he took care of me and my needs in the final price.! I will always be back for future businesses in cargo van and cars. Thank you Simon, keep up the great service you provided me and my Family. Edward. More

Very Helpful! I can't say enough wonderful things about Jacqueline Nasser at Walters. She is a master of her trade. I have the utmost confidence in Jackie. I really I can't say enough wonderful things about Jacqueline Nasser at Walters. She is a master of her trade. I have the utmost confidence in Jackie. I really appreciate that part of the service. This makes me feel safer on the road as I am a woman who drives a lot. She was outstanding. We drove up. She came out and let me test drive the car. She showed me its features. After I decided to buy the price was exactly as quoted. When the finance piece was complete he had it ready to go and set up the garage door and other features. It was a great experience and we got a great deal. More

"Grateful Customer" I would like to thank my dear friend Scott Eisenberger for referring me to Bryan Fitzpatrick. Bryan, it was a pleasure doing business with you, i I would like to thank my dear friend Scott Eisenberger for referring me to Bryan Fitzpatrick. Bryan, it was a pleasure doing business with you, it was actually FUN! You are very compassionate about your job and it shows. I would also like to thank Raul Ayala, you are very knowledgeable about the vehicles and were extremely patient explaining the features to a "Non Techie". Thanks again for the wonderful experience! I will definitely send referrals your way. Thanks, Denise C. More

Mr. Bryan Fitzpatrick is the reason for us to buy the car . Mr Bryan Fitzpatrick gave us excellent service. He gave us options to choose , explained all our queries , gave us space and time to think and choose Mr Bryan Fitzpatrick gave us excellent service. He gave us options to choose , explained all our queries , gave us space and time to think and choose the vehicle. Mr . Bryan is professional , outstanding in business. I would highly recommend him for anyone who wish to purchase through this dealer. More

Walters Mercedes-Benz’s Our family came in to buy a vehicle and was helped by Jacqueline Nasser.. we had a amazing experience. She was very helpful, informative and not at al Our family came in to buy a vehicle and was helped by Jacqueline Nasser.. we had a amazing experience. She was very helpful, informative and not at all pushy which is what you normally feel with car sales.. She was amazing. We definitely will come again to Walters and definitely ask for Jackie!!! Thank you so much!!! More

Great Experience We had a wonder experience with Simon Green and all the staff at Walters. We had been looking for a while and had less than favorable experiences at o We had a wonder experience with Simon Green and all the staff at Walters. We had been looking for a while and had less than favorable experiences at other local dealerships. I really appreciated that Simon took his time with us, listened to our priorities and searched the inventory for the right vehicle. In additional, he didn’t push credit checks or decisions ever. We let us call the shots and put priority on finding the right vehicle. More

They take the stress out of car burying This staff is great, they all pitch in to help you even if they are not your sales person. You leave feeling good about your purchase instead of stres This staff is great, they all pitch in to help you even if they are not your sales person. You leave feeling good about your purchase instead of stressed from the experience of car buying. I've bought 3 cars from Justin and in 3 years I'm sure it will be 4. More

Good friendly experience Just went for a test drive & Bryan our sales rep very knowledgeable person, give me the details of the car very accurately & was very nice as to let Just went for a test drive & Bryan our sales rep very knowledgeable person, give me the details of the car very accurately & was very nice as to let me drive on the freeway so can judge the car properly. After he made a good deal for us that we leased it right away & cancelled our appt with audi to test drive sq5. Thank you to Bryan, Raul and the finance manager all helped out very nicely. More

Excellant customer service They left us alone when we wanted it and was very knowledgeable and if he didn’t have the answer he was able to get it for us quickly. Fernando listen They left us alone when we wanted it and was very knowledgeable and if he didn’t have the answer he was able to get it for us quickly. Fernando listened to us and really was nice to talk with and made buying our new car a joy. More

Management team For the most part I am not happy with the outcome I got when I arrived at dealeership. Loaner department did not advise me about not being able to get For the most part I am not happy with the outcome I got when I arrived at dealeership. Loaner department did not advise me about not being able to get a loaner while my car is in repair. They said it smelled like smoke. I do not smoke. However long story short when my vehicle is being serviced I have to wait around for it or get shuttled. As the process for shuttle is whittle 10 miles I be live. So when it needs service I have to stress about taking days off. That is very irratating. However thanks to Brandon, he’s the reason why I keep coming. Back More