Walter's Mercedes-Benz of Riverside

"Grateful Customer" I would like to thank my dear friend Scott Eisenberger for referring me to Bryan Fitzpatrick. Bryan, it was a pleasure doing business with you, i I would like to thank my dear friend Scott Eisenberger for referring me to Bryan Fitzpatrick. Bryan, it was a pleasure doing business with you, it was actually FUN! You are very compassionate about your job and it shows. I would also like to thank Raul Ayala, you are very knowledgeable about the vehicles and were extremely patient explaining the features to a "Non Techie". Thanks again for the wonderful experience! I will definitely send referrals your way. Thanks, Denise C. More

Mr. Bryan Fitzpatrick is the reason for us to buy the car . Mr Bryan Fitzpatrick gave us excellent service. He gave us options to choose , explained all our queries , gave us space and time to think and choose Mr Bryan Fitzpatrick gave us excellent service. He gave us options to choose , explained all our queries , gave us space and time to think and choose the vehicle. Mr . Bryan is professional , outstanding in business. I would highly recommend him for anyone who wish to purchase through this dealer. More

Great Experience We had a wonder experience with Simon Green and all the staff at Walters. We had been looking for a while and had less than favorable experiences at o We had a wonder experience with Simon Green and all the staff at Walters. We had been looking for a while and had less than favorable experiences at other local dealerships. I really appreciated that Simon took his time with us, listened to our priorities and searched the inventory for the right vehicle. In additional, he didn’t push credit checks or decisions ever. We let us call the shots and put priority on finding the right vehicle. More

Walters Mercedes-Benz’s Our family came in to buy a vehicle and was helped by Jacqueline Nasser.. we had a amazing experience. She was very helpful, informative and not at al Our family came in to buy a vehicle and was helped by Jacqueline Nasser.. we had a amazing experience. She was very helpful, informative and not at all pushy which is what you normally feel with car sales.. She was amazing. We definitely will come again to Walters and definitely ask for Jackie!!! Thank you so much!!! More

They take the stress out of car burying This staff is great, they all pitch in to help you even if they are not your sales person. You leave feeling good about your purchase instead of stres This staff is great, they all pitch in to help you even if they are not your sales person. You leave feeling good about your purchase instead of stressed from the experience of car buying. I've bought 3 cars from Justin and in 3 years I'm sure it will be 4. More

Good friendly experience Just went for a test drive & Bryan our sales rep very knowledgeable person, give me the details of the car very accurately & was very nice as to let Just went for a test drive & Bryan our sales rep very knowledgeable person, give me the details of the car very accurately & was very nice as to let me drive on the freeway so can judge the car properly. After he made a good deal for us that we leased it right away & cancelled our appt with audi to test drive sq5. Thank you to Bryan, Raul and the finance manager all helped out very nicely. More

Excellant customer service They left us alone when we wanted it and was very knowledgeable and if he didn’t have the answer he was able to get it for us quickly. Fernando listen They left us alone when we wanted it and was very knowledgeable and if he didn’t have the answer he was able to get it for us quickly. Fernando listened to us and really was nice to talk with and made buying our new car a joy. More

Management team For the most part I am not happy with the outcome I got when I arrived at dealeership. Loaner department did not advise me about not being able to get For the most part I am not happy with the outcome I got when I arrived at dealeership. Loaner department did not advise me about not being able to get a loaner while my car is in repair. They said it smelled like smoke. I do not smoke. However long story short when my vehicle is being serviced I have to wait around for it or get shuttled. As the process for shuttle is whittle 10 miles I be live. So when it needs service I have to stress about taking days off. That is very irratating. However thanks to Brandon, he’s the reason why I keep coming. Back More

Excellent Customer Service After many months of searching I found the vehicle I wanted at Walters MB and I'm out of Las Vegas so it had to be right for me to go all the way to R After many months of searching I found the vehicle I wanted at Walters MB and I'm out of Las Vegas so it had to be right for me to go all the way to Riverside. I set an appointment to come out on Saturday with Gene Russell. He was waiting for me when I got there and he couldn't have treated me any better. He showed me the vehicle and we took it for a test drive and sat down an worked out a deal. I already had financing but Ari was able to get me an even better interest rate so I went with their financing. I was treated very well by all staff I encountered and Gene communicated numerous time via email before I went out there as well as by telephone, excellent customer service! He has also followed up after the sale. You can't go wrong if you go see Gene, he will take care of you through the entire process. I got the Corvette I had been search for at a very fair price and I couldn't be any happier with the entire experience at Walters MB!! If you want to be treated right go so Gene! More

Rick Akigbe and Walter’s MB are awesome Since 2004, my family and I have been buying and leasing cars from Walter’s Mercedes Benz in Riverside. We are treated like family there, and they go Since 2004, my family and I have been buying and leasing cars from Walter’s Mercedes Benz in Riverside. We are treated like family there, and they go out of there way to please each time. More