Walter's Mercedes-Benz of Riverside

Service Check In was smooth and easy Jr Rodriguez was attentive and courteous. It took only a few minutes to complete the paperwork. My loner car was ready. Check In was smooth and easy Jr Rodriguez was attentive and courteous. It took only a few minutes to complete the paperwork. My loner car was ready. When the service was completed I got a text and so did not have to waste any time at all. More

Fantastic! Fabulous experience. I hate negotiating, although I'm very very good at it. Jacqueline Nasser was AMAZING!. Got exactly what I wanted, at the price Fabulous experience. I hate negotiating, although I'm very very good at it. Jacqueline Nasser was AMAZING!. Got exactly what I wanted, at the price I wanted. No typical sales crap. It took longer to wash and gas it than doing the deal did. More

New CLA 250 purchase Walter's Mercedes-Benz of Riverside is simply an awesome dealership. They treat customers with the greatest respect and make the buying experience str Walter's Mercedes-Benz of Riverside is simply an awesome dealership. They treat customers with the greatest respect and make the buying experience stress free. Jackie Nasser and Filomena Powers are both fantastic at what they do. They both work hard to meet a customer's expectations. Also, Christian Garcia helped go over some of the car deals while Jackie was working on other things to make my experience superb. Also thanks goes out to Austin Schneider for his help. True teamwork at this location. More

Great experience! I really felt comfortable getting the help and having all of my questions answered by Bryan Fitzpatrick. He was incredibly helpful and a jokester whic I really felt comfortable getting the help and having all of my questions answered by Bryan Fitzpatrick. He was incredibly helpful and a jokester which made time pass pretty quickly. I appreciate all of his help with getting my first Mercedes Benz, which is exciting. More

Service Beyond Expectations Christian Garcia, Brand Specialist at Walters Mercedes- Benz in Riverside made my purchase very easy and comfortable. I did not feel any pressure whi Christian Garcia, Brand Specialist at Walters Mercedes- Benz in Riverside made my purchase very easy and comfortable. I did not feel any pressure which made it an easy experience. It was a smooth transaction from my online shopping to coming into the dealership to finalize. They are very honest and make me as a customer feel like I am part of the family. i am honored to have purchased my Mercedes from Walters Riverside. More

My experience Mr. Schneider, was very helpful and informative and professional I love he showed compassion with his work, He went out of his way to make sure my car Mr. Schneider, was very helpful and informative and professional I love he showed compassion with his work, He went out of his way to make sure my car and paper work was ready when I arrived, so I wouldn't be late for work. I appreciated him for his thoughtfulness. Thanks again! Austin for a outstanding job !!!!! More

Excellent. Another outstanding experience dealing with Peter Tecson. This is my second Mercedes that I have leased at Walters and Peter once again went over and Another outstanding experience dealing with Peter Tecson. This is my second Mercedes that I have leased at Walters and Peter once again went over and above to help me. Not only does Peter know the in's and out's of the vehicles, he is extremely patient and kind in offering training and assistance so that I felt comfortable with the many new features that my beautiful new car has! He has also been very helpful by sending me videos of the many functions and features. Thank you Peter!!! Peter is an outstanding asset to Walters Mercedes-Benz of Riverside! More

Service Department Brandon Monaco answered all my questions politely and professionally. He also made sure my car was serviced appropriately and efficiently, as well as Brandon Monaco answered all my questions politely and professionally. He also made sure my car was serviced appropriately and efficiently, as well as with safety in mind. He informed me of things needed to be done, getting approval for work. I will continue to have my car serviced at Walter's. More

The staff are friendly, courteous and knowledgeable. Staff explains the work performed on your vehicle step by step. If they find something not working properly they let you know what the problem is. The Staff explains the work performed on your vehicle step by step. If they find something not working properly they let you know what the problem is. They will give you an estimate of the cost. More

Great customer service I would like to thank JR Rodriguez for his great personal touch with regards to customer service and customer satisfaction. Besides the maintenance se I would like to thank JR Rodriguez for his great personal touch with regards to customer service and customer satisfaction. Besides the maintenance service, I had a problem with my radio fading out and he contacted the technician and ordered the software when he saw personally the problem, got me an appt and had the software updated. He really took very good care of his customers. Thanks JR. - tony g. More