Walter's Mercedes-Benz of Riverside

Vehicle Purchase I recently purchased a new Sprinter cargo van from David Alcantar, and was very impressed with David and the entire team at Walters. Would definitely I recently purchased a new Sprinter cargo van from David Alcantar, and was very impressed with David and the entire team at Walters. Would definitely recommend David and his team, and will continue to purchase our company work vans at Walters. More

Service on our E-350 Our service advisor, Austin Schneider, was very helpful to us regarding a problem with our E-350. He handled the situation without hesitation and wa Our service advisor, Austin Schneider, was very helpful to us regarding a problem with our E-350. He handled the situation without hesitation and was very professional. You had our car a number of days and he kept us informed on a regular basis. I would also like to thank Tyler Usary for his help in this matter. There was a problem with a tow company and he took care of the matter very promptly, and we thank him enormously. Walters Mercedes is a wonderful dealership and would recommend it highly. More

Excellent service My experience with Jackie Nasser was excellent. She was very professional and friendly. She made sure I was satisfied with my choice and also made arr My experience with Jackie Nasser was excellent. She was very professional and friendly. She made sure I was satisfied with my choice and also made arrangement to get the car delivered to my address. Thank you Jackie for all your help. More

Best ever I had seen the car online, I clicked the link where it said I was interested in vehicle. I received call from Gene Russell he had invited me to dealer I had seen the car online, I clicked the link where it said I was interested in vehicle. I received call from Gene Russell he had invited me to dealership yo take look at the car. I liked the car but it seemed liked out of my budget but Gene helped me with deal. I got my car and was able to stay in my budget. This is best dealership I delt with and Gene Russell was the greatest salesperson ever. Thank you Gene. More

Internet buy Buying thru the internet requires a great deal of trust on both sides of the deal. Gene Russell made the difference. He was very helpful in every wa Buying thru the internet requires a great deal of trust on both sides of the deal. Gene Russell made the difference. He was very helpful in every way. You are very fortunate to have him representing your firm. More

Efficient, fast Time given for work was spot on, maintenance in addition to 2 recalls handled quickly, kept up to date as the process occurred and was even able to pa Time given for work was spot on, maintenance in addition to 2 recalls handled quickly, kept up to date as the process occurred and was even able to pay on the go via text service, very impressive More

Dina Backer was Amazing Dina Backer was our Sales Associate and My wife and I absolutely loved her. She answered every single questions about our car and honestly, gave us a Dina Backer was our Sales Associate and My wife and I absolutely loved her. She answered every single questions about our car and honestly, gave us a great experience at the dealership. Thank you Dina. If anyone is looking at buying a Mercedes, definitely ask for Dina :) More

Awesome! Always buy my cars from Bryan. He is the Best. Knows my taste. Gets me out of the dealership in a timely manner. Been buying my cars from Bryan for o Always buy my cars from Bryan. He is the Best. Knows my taste. Gets me out of the dealership in a timely manner. Been buying my cars from Bryan for over 10 years. More

Purchasing a new car Bryan Fitzpatrick and his assistant Raul Ayala were very nice and helpful. They make their clients will happy and want to come back again. Will be bac Bryan Fitzpatrick and his assistant Raul Ayala were very nice and helpful. They make their clients will happy and want to come back again. Will be back for my next vehicle. I think there needs to be a wider range or language options for surveys for Asian customers because it only included the following selections; Chinese, Korean, Japanese, and Tagalog. ( Specially a lots of Vietnamese drives Mercedes) More

Best of Best, Thank you Jin Lee. Jin Lee is the best of the best service person in Walter's MB, he takes care all my needs for the leasing. This is my number 8th car from Walter's, I Jin Lee is the best of the best service person in Walter's MB, he takes care all my needs for the leasing. This is my number 8th car from Walter's, I will stick with you guys forever. Julio is the a super man in the financial department, he takes care my final steps for the documentation, he is a experienced and knowledgeable person. Muchas Gracias Amigo. More