Walter's Mercedes-Benz of Riverside

Incredible help when I needed it the most! A Redlands car wash ran over my key thus destroying the key fob. After a very upset phone call from my wife, I took the spare key from our home down t A Redlands car wash ran over my key thus destroying the key fob. After a very upset phone call from my wife, I took the spare key from our home down to the car wash just to get our car started. Mark Interlicchia was instrumental in a speedy replacement and preparing the paperwork to prove to the car wash I had replaced the key so as to get reimbursed by them. I truly can’t thank Mark enough for all his help and support. More

Searvice for vehicle I have 2 vehicles which were purchased at Walters’s Mercedes-Benz. Both cars have been serviced here since purchased in 2015. Ihaven’t had any bad e I have 2 vehicles which were purchased at Walters’s Mercedes-Benz. Both cars have been serviced here since purchased in 2015. Ihaven’t had any bad experiences here. The service staff is friendly and helpful. No issues here. I have recommend this dealership to others because of my experience here. More

Great Sales Rep! My five-star rating is due to our experience with Art Miranda. He was very professional, helpful, courteous, and knowledgeable throughout the entire My five-star rating is due to our experience with Art Miranda. He was very professional, helpful, courteous, and knowledgeable throughout the entire process of leasing our E300. What else could you ask for! More

Maintenance A Cody Burt, my service specialist at Walters Mercedes, took excellent care of me and my car. He was very professional and friendly. He took the time Cody Burt, my service specialist at Walters Mercedes, took excellent care of me and my car. He was very professional and friendly. He took the time to answer all my questions regarding my service, asked about any concerns I had about my vehicle, and arranged shuttle service to get me to my next destination and back while my vehicle was being serviced. More

Recent Service R63 Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and th Thanks once again to Service Manager Mark Interlicchia, Shop Team Leader George, Head Tech/ Mechanic Mike Sanchez, Parts Manager Mike Gutierrez and the rest of the Walter's team for another stellar performance while performing the rebuild/repair of my compromised AMG R63 braking system which has resulted in a perfectly operating system, with the job done on time for a more than reasonable price. My personal experience over the past year with Walter's Service Department has clearly confirmed to me that the team at Walter's are the unchallenged leaders in S. Cal in performing honest, competitively priced, factory trained diagnosis, repair and service coupled with excellent customer communication and accommodation regarding any unknown deviation or additional work that may arise beyond the initial estimate quote issued that might be required to effect completing the required work to bring everything on the vehicle back proper original factory operating condition. RF. CEO Fossil Motorsports Inc. More

AMAZING Went in and had the slightest clue that I would walk out the dealership in a Benz. Jackie was very helpful, gave me a great deal!! Great service!! I w Went in and had the slightest clue that I would walk out the dealership in a Benz. Jackie was very helpful, gave me a great deal!! Great service!! I would definitely reccomend Walter’s Automotive to my family & friends! More

Went very smooth Quick in and out. Didn’t have to spend all day waiting. Having the rental car made all the difference. Austin made sure everything I asked was complet Quick in and out. Didn’t have to spend all day waiting. Having the rental car made all the difference. Austin made sure everything I asked was completed. More

Great customer service Alex Ramirez gave me the best customer service I have had in a long time. Alex kept me updated on my repairs and made it very easy to understand. I w Alex Ramirez gave me the best customer service I have had in a long time. Alex kept me updated on my repairs and made it very easy to understand. I will continue to bring my car to Alex for all of it's service needs. More

Excellent Service Thanks to Austin Schneider for making car servicing of my E 550 a pleasurable experience. Service was provided in a very professional manner and compl Thanks to Austin Schneider for making car servicing of my E 550 a pleasurable experience. Service was provided in a very professional manner and completed in a timely manner. More

Cody Burt at Walter's Mercedes on Top Of His Game ! My 1994 500-SL has over 330,000 Miles on it, and it is always serviced at Walter's Mercedes Benz in Riverside. Anytime the car goes in for Service, I My 1994 500-SL has over 330,000 Miles on it, and it is always serviced at Walter's Mercedes Benz in Riverside. Anytime the car goes in for Service, I can always rely on constant communication from Walter's Service Representative Cody Burt. His level of commitment to completely satisfy his customers is Simply Off The Charts. For years now, the Service at Walters has always exceeded my expectations, which is why I always go back. It won't be long until Cody Burt will be after Tyler Usary's position in Management. Watch out Tyler, you hired another awesome Service Representative! Keith Binkley More