Walter's Mercedes-Benz of Riverside

Excellent service - thank you !! Just leased my third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and Just leased my third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and their service department is top notch. Joseph O'Brien is awesome, friendly and patient with my questions!! Thank you Joe and Julio..... It was fun knowing you guys !! Kishori Reddy More

Quality of service I want to commend Alex Ramirez for his professional manner as he handled the service for may 350E coupe. He kept me informed regarding my car issue b I want to commend Alex Ramirez for his professional manner as he handled the service for may 350E coupe. He kept me informed regarding my car issue by text which is what I requested. I will tell my Mercedes driving to request Alex for their servicing. Thank you, Renee More

Jacqueline Nasser is awesome Just leased our third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department an Just leased our third vehicle from Walters Mercedes and we'll probably be back when this lease is up. Can't say enough about their sales department and their service department is top notch. Jacqueline Nasser is awesome. Nice lady,knowledgeable and a real go getter. Will definitely want to see her again next time. More

Always the best experience Mark I, is always helpful and very experience service writer. There is no lack of customer service when working with Mark. Any questions posed to hi Mark I, is always helpful and very experience service writer. There is no lack of customer service when working with Mark. Any questions posed to him, he will get the answer for you. More

Excellent Experience I recently purchased a Smart car from Walter's Automotive and have nothing but positive feedback regarding my experience. The staff was knowledgeable, I recently purchased a Smart car from Walter's Automotive and have nothing but positive feedback regarding my experience. The staff was knowledgeable, helpful and truly cared about me as a customer. I would highly recommend doing business with Walter's and will continue to do so myself in the future. More

Great Service !!! Today, I took our Mercedes Benz 300S to Walter's Automotive Mercedes dealership for the B Service routine maintenance. When I arrived, I had a quest Today, I took our Mercedes Benz 300S to Walter's Automotive Mercedes dealership for the B Service routine maintenance. When I arrived, I had a question about the level of service/maintenance required. I met with Service Advisor David Green, who I found to be professional and courteous. David explain the my service agreement due to a nail in the center of my left tire. This was not cover under my tire warranty. The vehicle was washed. David took the time to explain the process and the vehicle runs great! David is a pro in every sense of the word and an asset to Walter's Automotive Mercedes dealership team. I look forward to my next visit! Less More

Execllent Servcie !!! Jin Lee was my salesman was very professional and nice. I happen to bring my car in for the first service since the purchases in February 2015 from W Jin Lee was my salesman was very professional and nice. I happen to bring my car in for the first service since the purchases in February 2015 from Walter's Automotive. While I was waiting we exchange in conversation about the navigation system. Jin stop to fully explain to me how it should be working and requested that I mention this to the service crew after the maintenance was preformed. I had so many questions and he answered all of them.Jin is so patient,knowledgeable and nice.He went above and beyond to make sure I understood all the gadgets in my car.I am very satisfied with the service he provided.Thanks to Jin we were able to get every thing we wanted in a car. After a couple days pass Jin called me up to check if everything was working properly with my navigation system. Thank You GREAT SERVICE .... More More

Best of service Walter's mercedes has the best of people that can help me find my car.Debbra Pond is the most helpful and so very nice in taking care of us,thanks Deb Walter's mercedes has the best of people that can help me find my car.Debbra Pond is the most helpful and so very nice in taking care of us,thanks Debbra! Paul is the manager there and he is the kindest everr and really really niceee and easy going person,Thanks so much Paul for everything!! More

Service Department, Alex Ramierez Alex Ramirez in service was great to us. He returned phone calls in a very reasonable time & had all the answers to the questions we had. Haven't been Alex Ramirez in service was great to us. He returned phone calls in a very reasonable time & had all the answers to the questions we had. Haven't been to this dealer in a while for service and was very surprised in the changes that had been made since our last visit, all for the better. More

Mark Interlicchia is my go to service advisor! I own a 2010 Mercedes ML350 that I bought at a dealership in Santa Monica. When I brought my car to Walter’s for service, I was treated like I had bo I own a 2010 Mercedes ML350 that I bought at a dealership in Santa Monica. When I brought my car to Walter’s for service, I was treated like I had bought it there and was part of their extended customer family. My service advisor, Mark Interlicchia has been very professional in every interaction that I have had and has made servicing my ML350 a pleasure. From the way I’m greeted when I drive in, pick up a MB loaner vehicle, receive updates during the day and finally pay at Mark’s desk, it just doesn’t get better. I highly recommend Walter’s service for your Mercedes Benz. It really is true... a dealership is not built on sales, it is built on the service. Steve N. Redlands More