Walter's Mercedes-Benz of Riverside

excellent consumer service! Bryan never gave up! We asked for what we wanted & Bryan got us the best! He was very professional! Like the way he started wirh top pricing & broke down the numbers:)) We asked for what we wanted & Bryan got us the best! He was very professional! Like the way he started wirh top pricing & broke down the numbers:)) More

Attentive and Communicative Service Service provided was excellent and very thorough. I appreciated that Eric went through the entire service with me and explained in detail what took pl Service provided was excellent and very thorough. I appreciated that Eric went through the entire service with me and explained in detail what took place. Usually when I get service done they don't go through the details as to what takes place but it was refreshing to know what service B actually was. Eric also informed me exactly when my car was done and offered a loaner vehicle right away. Communication is key when getting service done and that was provided at Walter's with Eric. More

New car purchase. The service I received at Walter's Mercedes Benz in Riverside from Michael Marrotta was amazing. Mike made me feel comfortable from the moment I walk The service I received at Walter's Mercedes Benz in Riverside from Michael Marrotta was amazing. Mike made me feel comfortable from the moment I walk in to the dealership. It took a few moments for me to let him know what features I was looking for in an SUV, Mike listen, and in approximately 3 hrs or so, I was driving off with my new SUV, one happy buyer. Thanks Mike for making my transaction process painless. I love my new SUV. Sincerely, Lidia B. More

Best of the best Nice facility, even better staff, definitely look for Kat Bassenger, she was very friendly and helpful. I was in and out with a purchase with a very p Nice facility, even better staff, definitely look for Kat Bassenger, she was very friendly and helpful. I was in and out with a purchase with a very painless experience. Highly recommend this dealership and Kat for all of your automotive needs! More

JR always provides great service!! Doesn't matter what I need, JR is always there to help. He assists me with anything I need and gets my car in and out no matter what I am there for. Doesn't matter what I need, JR is always there to help. He assists me with anything I need and gets my car in and out no matter what I am there for. On this particular occasion, my car was washed, but not dried. JR took it upon himself to dry my car so that I could get back on road and make my appointment. Love this place, love the service! More

CUSTOMER SERVICE SUPERSTAR I recently went in to have a diagnostics service run on my vehicle. Although the results were unsettling at first due to the extent of work needed. My I recently went in to have a diagnostics service run on my vehicle. Although the results were unsettling at first due to the extent of work needed. My expeirence was quickly put as ease by the character and customer service provided by JR Rodriguez. To say he was very kind, understanding and accommodating is an understatement. Best service I could ask for in such stressful circumstances! Thank you JR. More

Best Dealership and Staff Felt very welcomed by the very friendly, professional staff. Love my car experience with them and I will always do business with this fantastic deale Felt very welcomed by the very friendly, professional staff. Love my car experience with them and I will always do business with this fantastic dealership! More

My new Mercedes Benz C 300 A jewel! I searched Walters out because it is a family company. Then I met Andrew Wagner and Bryan Fitzpatrick. I'm very specific about what I want and it seem I searched Walters out because it is a family company. Then I met Andrew Wagner and Bryan Fitzpatrick. I'm very specific about what I want and it seemed I would have to order the car. At least two months. Then Andrew went to work and found it on the train heading to California. He intercepted and diverted it to Walters. Bryan gave me specific updates and was very hospitable the day we waited for the transport truck bringing my baby... We looked it over he filled it with gas and gave me the key ... Happy days are here again! More

Brought my Mercedes in for service I brought my older S500 in for some much needed service, and could not be happier. The service was extremely fast and friendly- I was treated like fa I brought my older S500 in for some much needed service, and could not be happier. The service was extremely fast and friendly- I was treated like family the entire time. David Greene was the Sales representative that took care of me. I had many questions that he did not hesitate to answer, as well as going the extra mile to make sure I understood every procedure that was taking place. I will from now on bring my Mercedes in to this dealer, as well as recommend this dealer to everyone I can. Thanks again David and Walters for the amazing service. More

Outstanding!!! Outstanding experience! Stranded far from home. David Greene was very attentive in ensuring my experience with their service was positive. He kept me Outstanding experience! Stranded far from home. David Greene was very attentive in ensuring my experience with their service was positive. He kept me well informed to the status of my vehicle, which was completely in a timely manner to get me back on the. rode. David's professionalism and down to earth personality were key to my outstanding experience. Thank you!!! More