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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews
Call Service Center (951) 441-6182

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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January 24, 2023

Again, I received another excellent service by Austin Schneider at Walter's Mercedes-Benz . He is professional and knowledgeable. I recommended Austin to my friends and family and I will definitely be More

by Roksana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
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Jan 25, 2023 -

Walter's Mercedes-Benz of Riverside responded

Roksana, Thank you for leaving Austin this wonderful review and recommendation! We are delighted that he could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how he and the team may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 23, 2023

Walters service department is the best! J R Rodriguez has been my customer service for over 3 years & he is very courteous, thorough & professional! More

by edavalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are honored that you continuously confide in us with your automotive needs, and we are so glad that JR could provide you with thorough and efficient service. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 23, 2023

Hello, Alex Ramirez is always very helpful and gives great customer service. Thank you Alex. More

by Rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this excellent review! We are delighted that he could consistently provide you with the A+ service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for choosing Walter's Mercedes-Benz of Riverside and we hope that you do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 21, 2023

All staff were very professional specially Edwin, our sells specialist. I highly Recommend Mercedes-Benz More

by luzpadilla39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Walter's Mercedes-Benz of Riverside responded

Luz, Thank you so much for your positive review and recommendation! We are so glad that Edwin and the team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 20, 2023

Informative, helpful, and Friendly Service provided by the service department at Walters Mercedes! Thank you Michael Ramos and MarinA Araujo for all your help! More

by Tracie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marina Araujo
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Jan 20, 2023 -

Walter's Mercedes-Benz of Riverside responded

Tracie, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Michael and Marina provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 20, 2023

Always satisfied with customer service and friendly staff at Walter’s MBZ riverside. Always informed regarding need of car care repair and given loaner vehicle if needed. More

by Deon1854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Report | Print
Jan 20, 2023 -

Walter's Mercedes-Benz of Riverside responded

Deon, Thank you for your 5-star rating! Providing thorough and efficient is always our goal, and we are glad that our efforts could consistently meet your satisfaction. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 20, 2023

1st visit, 1st Benz, great service, thanks Joe and service desk for last minute accommodation More

by Beattyb
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2023 -

Beattyb responded

Great service people

Jan 20, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are so glad that Joe took great care of you and your Mercedes-Benz. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 19, 2023

I received a good service Austin Schneider is my advisor he was very friendly and accommodating More

by Catherine panugao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
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Jan 19, 2023 -

Walter's Mercedes-Benz of Riverside responded

Catherine, Thank you for leaving Austin this 5-star rating! We are happy to hear that he could provide you with top-notch service throughout your visit. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Jan 20, 2023 -

Catherine panugao responded

He did excellent job in customer service and workmanship related to his job well deserve AUSTIN SCHNEIDER

January 13, 2023

Mr. Joseph Loera is an outstanding service man I’ve ever met for last 7 years’ He’s friendly, knowledgeable, pleasant, gentleman! More

by jeanmataya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this excellent review! We are honored that you have confided in us with your automotive needs for the past 7 years, and we are so glad that he consistently provides you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 10, 2023

Cody Burt was very Professional. He was able to answer all questions I asked about my vehicle and the service that needs to be done. He was prompt and keep me updated on the status o More

by Itchoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Burt
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Jan 10, 2023 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Providing thorough and efficient service is so important to us, and we are glad that Cody's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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