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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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October 27, 2021

Bought & have had my car serviced multiple times at this dealership. They are always great, professional, & timely. For Service Dept. I would recommend Austin Schneider, he’s really easy to work with, knowl More

by JamieKaeZinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schneider
Oct 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Jamie, Thank you so much for your excellent review! We are so glad that Austin consistently provides you and your vehicle with exceptional care! He will be honored to have earned your kind recommendation. We hope to continue serving you and your automotive needs for many years to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 27, 2021

Just would like to say what a pleasant experience I had at this dealership. I was in the best hands! My advisor Joseph really did a great job at explaining things very well and keeping in touch while my ca More

by Maiheather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating! Providing thorough and efficient service is so important to us, and we are glad that Joseph's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. If you ever have any further questions or concerns, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 26, 2021

Thank you for the amazing service and all of your help. Joseph was beyond great and really attentive. He made sure everything was set and in order. Thanks so much for getting me into a rental while my car More

by Mrsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are so glad that Joseph provided you with great care during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 26, 2021

The service at Walters Mercedes is amazing. Never have any issues. Missed out on the car wash because of rain but David even had my vehicle vacuumed. More

by Nelneff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating! We are delighted that David and the team could consistently provide you and your vehicle with great care throughout your visits. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 26, 2021

Mr Brandon Monaco helped me with the service this time and it was a wonderful experience and he walked me through all the details before and after the service. I definitely would recommend Brandon for any More

by ReneBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 27, 2021 -

Walter's Mercedes-Benz of Riverside responded

Rene, Thank you for taking the time to leave Brandon this 5-star review! Providing thorough and efficient service is so important to us, and we are delighted that his efforts met your satisfaction. He will be honored to have earned your kind recommendation. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 24, 2021

For my first time there it was great need to go care of me and they answer my question I have a great More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Walter's Mercedes-Benz of Riverside responded

Bella, Thank you so much for your positive review! We are honored that you confided in us with your automotive needs, and we are so glad that Michael and the team provided you with great care throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 21, 2021

Walter’s Mercedes Benz in Riverside provided an outstanding service, and Austin Schneider is one of the most courteous and professional service advisor I came across in 45+ years of exotic cars own More

by Rob martini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Rob, Thank you so much for your excellent review and recommendation! Providing top-notch service is so important to us, and we are so glad that Austin's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 21, 2021

Was able to bring my car for repair in a very short notice with no appointment. More

by Love Mercedes Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your 5-star rating! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 21, 2021

Service department was great!! Especially Alex Ramirez!!! Was in and out quickly. Very simple process. More

by ca_ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are delighted that Alex's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 21, 2021

Brandon Monaco gave me everything I needed.I will be Brandon Monaco gave me everything I needed. I will be back at your service department. Thank you for your service. More

by AE6TV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco
Oct 22, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so glad that Brandon provided you with top-notch service and met your automotive needs! It is an honor to have your confidence and loyalty. We wish you safe travels, and we look forward to continuing to provide you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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