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Wayne Akers Ford

Lake Worth, FL

4.5
3,152 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 3,152 reviews

October 30, 2022

First time got oil changed left my hood unlatched the second time all hubcaps loose More

by BAIRDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 30, 2022

Long wait for parts but service people kept me informed. They treated me well. They picked up and dropped my car off too. Car runs great! More

by Flos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiona
Oct 31, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 30, 2022

The sale person was extremely nice and helpful one of the sale managers was extremely nice and helpful everyone else was trying to take advantage and there was no follow-up on how everything was going with t More

by COATTS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ragwah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

October 30, 2022

They took great care of us as we were acquiring new cars after Hurricane Ian. More

by BLACKWOOD.TERRI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Stegall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Hernaiz
Oct 31, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 30, 2022

I brought my vehicle in on a Thursday and it wasn't ready until Monday the following week. I just can't believe a Ford dealership does doesn't have parts and their supply room room to fix the vehicle. Not on More

by gwilli32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

We sincerely appreciate your feedback.

October 29, 2022

Phil and Cesar were very helpful with everything getting us in to our new car.. Thanks again for all your help.. More

by aleadie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shultz Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 29, 2022

Fast & Outstanding Service as Always, Ben B always 5 Star Service with Speedy service & a smile More

by LIZ.SCHMIDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 29, 2022

As always my car was ready as promised. My service advisor Ben let me know what was critical to do and what to schedusoon. I can always trust Wayne Akers to be honest with me. Quality repai More

by REEDJUDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 28, 2022

Easy check in. Easy check out. Good work done. Just didn’t set tire pressures. But over everything perfect. More

by Knarf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yerika Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
October 28, 2022

I went into the dealership for a basic oil change and tire rotation that is apart of my FORD service package and I could not get it done, the service department could not find the package which was on th More

by lewis88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Abrams
Oct 28, 2022 -

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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