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Wellesley Toyota

Wellesley, MA

4.9
1,806 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,806 reviews

March 29, 2024

Worked with Nathan Ingram to purchase our 2024 Grand Highlander hybrid. He was excellent in helping us navigate throughout the purchase process. He was transparent and responsive as we waited for our ca More

by Himanshu_b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Wellesley Toyota responded

Thank you so much for choosing Wellesley Toyota! Please let us know if we can be of any more assistance! Shaun Fisher General Manager

March 29, 2024

Great doing buisness with John straight forward zero pressure clear communication I recommend John Imparato More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Wellesley Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again. Shaun Fisher General Manager

March 29, 2024

My experience with Mark Welcome and Wellesley Toyota have been great! Their customer service is outstanding! More

by Cindy M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Wellesley Toyota responded

Thank you so much for your kind words, Cindy, and for taking the time to leave us this wonderful feedback! Shaun Fisher General Manager

March 28, 2024

Great experience. Traveled from S.C. . Mark put us at ease. His Phone calls, texts & emails made us feel confident. It was ultra smooth. Meeting in person was great. F More

by jotsc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Houlihan
Mar 28, 2024 -

Wellesley Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Shaun Fisher General Manager

March 23, 2024

I dreaded the process of buying a new car given past experiences but John gave me a whole new experience. He was friendly, knowledgable, and straightforward. I felt that I was dealing with an honest man More

by snavarroli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Wellesley Toyota responded

It's great to hear that John was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

March 09, 2024

As a repeat customer of John’s I cannot recommend him enough! Leasing is stressful and it’s easy to get lost in all the numbers. But each time I’ve worked with John, he’s been transparent, personable and More

by jenniferbowers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Wellesley Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John, and we look forward to working with you again. Shaun Fisher General Manager

March 01, 2024

I have leased/purchased cars several times in the Wellesley Toyota in the past. Mark has helped me a lot. Compared to the other dealers I have experienced, they were very skilled and I am very satisf More

by Toshi Koike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Wellesley Toyota responded

It's great to hear that Mark provided you with such excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

March 01, 2024

Great experience! I had both Marcuses help me out while there. They tagged teamed the sale to make it go quick! Will always come back here for cars. More

by GetTwoBirdsStoned KnowWhatImSayin?
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kielty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Trefrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Wellesley Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Wellesley Toyota, we look forward to having you as one of our valued customers for many more years to come! Shaun Fisher General Manager

March 01, 2024

I have bought many cars over the years. Mark is the best salesperson I ever met. He is knowledgeable and patient. He explained things very well. He did not gave me any pressure. A very genu More

by yyuster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Javid
Mar 01, 2024 -

Wellesley Toyota responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Mark and all of us at Wellesley Toyota are glad to have you as a customer. Shaun Fisher General Manager

February 29, 2024

The process of purchasing my new car was seamless. The salesman, Marcus, was very helpful and communicated everything thoroughly. More

by obrienm16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Davey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Wellesley Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Marcus delivered such a great experience! Shaun Fisher General Manager

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