Wellesley Volkswagen

Great experience. Jens is very knowledgeable and extremely helpful. He explains everything perfectly and rally is different than other salespeople I have dealt with in Jens is very knowledgeable and extremely helpful. He explains everything perfectly and rally is different than other salespeople I have dealt with in a GOOD way. Have to say, service department there is also excellent and Karl was great to work with. Will definitely be back in a few months to deal with Jen’s and the rest of the team there again. Can not recommend highly enough. More

I recently bought a GTI at Wellesley VW and worked with Jens Albrecht - he was fantastic. A really nice guy but, more than that, he was helpful, informative, thorough, and made the process easy with no pre Jens Albrecht - he was fantastic. A really nice guy but, more than that, he was helpful, informative, thorough, and made the process easy with no pressure. He was also quick to respond to any question I had. If you go to Wellesley, I would ask for Jens. More

Worked with Dominic and it was a breeze. Professional, helpful, knowledgeable and zero pressure. Appreciated after time at another VW dealership. Professional, helpful, knowledgeable and zero pressure. Appreciated after time at another VW dealership. More

Is it possible to really like, almost love an automobile dealership. Well, in the case of. Wellesley Volkswagen it is. I can't speak highly enough about the experience I've had dealing with them. The staff dealership. Well, in the case of. Wellesley Volkswagen it is. I can't speak highly enough about the experience I've had dealing with them. The staff is all professional, courteous, friendly, and welcoming. Sometimes I just stop by to get a cup of coffee and say hello. First, let me tell you about Andreas who is the sales person I worked with.. He actually listened to me and made a recommendation based on what he heard. And what a great recommendation. I love my Tiguan SE Rline so much that I now have two of them. And Andreas was anything but a pushy salesman. After my first visit with him, I told him I had to think about the transaction. He said he agreed, instead of trying to badger me to make a sale that day, he said yes think about it and let me know if you have any questions. He seemed as genuinely interested in talking about world affairs and experiences we had in common, as selling a car. In fact, I almost had to prompt him to get the sale done. But once the process started, he was extremely helpful throughout. I also need to give a shout out to the service department, particularly Alisha and Mike. Again, they are both courteous and professional. They will go to all lengths to explain what service is needed and not try to oversell anything. In fact, Mike was instrumental in getting two new tires for me under warranty. And Alisha also make sure to get me the best price on any service that was necessary. She went out of her way to make sure I had a complimentary Uber or was comfortable in the waiting area. In this day and age when service is robotic it is refreshing to deal with humans who really want to serve their customers. And I would be remiss to not mention Eli in the finance department. I have had such bad experiences after purchasing an automobile and then going into the dreaded finance department and walking out feeling like I need to take a shower and/or get a second mortgage. Eli did not try to oversell anything. He very quickly and knowledgeably got me the best possible lease deals, etc. I would highly recommend Wellesley Volkswagen to anyone who is in the market for a VW. More

Wellesley Volkswagen is terrific! Working with Jens Albrecht is always wonderful! His professionalism, candor, courtesy, honesty, and good humor make car purchasing seamless! Working with Jens Albrecht is always wonderful! His professionalism, candor, courtesy, honesty, and good humor make car purchasing seamless! More

I came for a 1 year/10k service. The service was good and fast and they provided a shuttle as I needed to go back to work. Thank you! The service was good and fast and they provided a shuttle as I needed to go back to work. Thank you! More

Sam was great! I really enjoy the service at Wellesley-VW. Every time I go there I just stay there until my car service ends. I really enjoy the service at Wellesley-VW. Every time I go there I just stay there until my car service ends. More

I have always had a good experience at this dealership. Both sales and service reps are welcoming, professional and I have been happy with both departments! Both sales and service reps are welcoming, professional and I have been happy with both departments! More

Andreas B. was our sales professional. He was friendly, knowledgeable, and always went the extra mile! was our sales professional. He was friendly, knowledgeable, and always went the extra mile! More

I enjoy bringing my car here for service. Everyone is extremely professional and attentive to my needs. Thank you all who help me service my car. Everyone is extremely professional and attentive to my needs. Thank you all who help me service my car. More