Wellesley Volkswagen

They followed through on every promise they committed to and were clear on every step of the way. and were clear on every step of the way. More

Great service, punctual, all scheduled maintenance programs accomplished. Also was necessary as a customer to receive the expected services timeline what services should be done next. Thank you! programs accomplished. Also was necessary as a customer to receive the expected services timeline what services should be done next. Thank you! More

I had one of the best car buying (and later, selling) experiences thanks to Jens at VW of Wellesley. From start to finish, he was incredibly patient, accommodating, and professional. When I came in to t experiences thanks to Jens at VW of Wellesley. From start to finish, he was incredibly patient, accommodating, and professional. When I came in to trade in my car, there was an unexpected issue with the title that delayed the process significantly. Despite this unforeseen hiccup, Jens and the team stuck with me, calmly helped resolve the matter, and most importantly, honored the original deal even after the long wait. I never felt pressured or dismissed—they truly went above and beyond. A few months after my purchase, life threw a curveball and I needed to sell the car. I returned to VW of Wellesley and, again, Jens stepped up. Not only was the entire process smooth and hassle-free, but they also offered me the best price I could find and treated me with the same level of respect and care as before. This review is a bit overdue, but I wanted to take the time to properly recognize the consistently excellent service I received. Jens made both buying and selling a car far easier and more pleasant than I could have imagined. Highly recommend Jen and the entire team at VW of Wellesley! More

The dealership was efficient & communicated well with me about my service. All and all, it was smooth. about my service. All and all, it was smooth. More

I have enjoyed working with Andreas and the rest of the team at Wellesley Volkswagen. team at Wellesley Volkswagen. More

The service staff (Alisha, Sam) were friendly, efficient, professional. The service dept manager (Drew) listened to the issue on my car and acknowledged the possibility of a defect in the wiper post (that professional. The service dept manager (Drew) listened to the issue on my car and acknowledged the possibility of a defect in the wiper post (that broke and needed to get replaced) with a $100 credit towards the labor part of the bill. I only gave 4 star rating because of two reasons: 1. I still believe that the wiper post (made of stainless steel should not just simply break when unscrewing the bolt off it 2. Your prices are very very very high - $460+, parts and labor, for replacing the wiper post You should fix the screen in the waiting area (below the VW lighten up logo) that's supposed to allow for picking accessories. It is currently serving as a large calculator. I tried unplugging it and plugging it back in and that reset didn't work. More

Great experience all the way around from the GM to my salesman Jen’s and the Finance manager. I can’t thank you enough! salesman Jen’s and the Finance manager. I can’t thank you enough! More

The dealership was excellent. The salesman I dealt with, Jens Albrecht, was very helpful and easy to deal with. My whole experience was excellent. The salesman I dealt with, Jens Albrecht, was very helpful and easy to deal with. My whole experience was excellent. More

Prices seemed high, appreciated the service and Drew was very helpful. Would recommend to others. very helpful. Would recommend to others. More