Wellesley Volkswagen

I had a great experience working with Jens Albrecht and the Wellesley VW team on the lease of a new vehicle. Jens was friendly, professional, and honest. I would recommend Jens and the team to my friends the Wellesley VW team on the lease of a new vehicle. Jens was friendly, professional, and honest. I would recommend Jens and the team to my friends, family, and anyone shopping for a car or SUV. More

Extremely friendly staff and very knowledgeable and reasonable. They worked so fast I had my car back running better within a day! reasonable. They worked so fast I had my car back running better within a day! More

Team is helpful despite the many challenges with our car. They always try to help no matter what and we are thankful for that They always try to help no matter what and we are thankful for that More

They are friendly and professional. For some reason, they did not call me until much later in the afternoon (I dropped my car off the evening before). I was told the service should be For some reason, they did not call me until much later in the afternoon (I dropped my car off the evening before). I was told the service should be done by 3pm and that someone would call if it would be later. I did not receive a call until after 5pm because they were washing the car at that moment. We made it to the dealership (20 minutes away) but did not talk with anyone. The car was not cleaned or vacuumed and there were black oily smudges inside and outside. None of these are a big deal but since you asked my opinion about the service, I will say that the people are nice, but I would be lying if I said that I had a wonderful experience when I picked up my car. More

Friendly, responsive, and able to resolve and issue in Wellesley that the referred auto body shop had not been able to solve. Wellesley that the referred auto body shop had not been able to solve. More

I can't say enough good things about Wellesley Volkswagen. They are efficient, communicative, and helpful. In the Service Dept., Karl Christ is easy-going, knowledgeable, and helpful. In Sales, Ar Volkswagen. They are efficient, communicative, and helpful. In the Service Dept., Karl Christ is easy-going, knowledgeable, and helpful. In Sales, Arthur Deirmenjian, and Managers Mike Ahern and Eli Hanna are courteous, professional, and communicative. Everyone I've dealt with at this dealership for the past three years are friendly and considerate. Now that I've turned in my 2023 Taos for a 2025, I'm looking forward to our partnership for the next three! More

Good communication by the staff and the overall service repair was great as well. Will continue to go here for service! repair was great as well. Will continue to go here for service! More

Great place to get my VW serviced. I have been using the Wellesley location for my service needs for about 1 year one. Great track record so far. I have been using the Wellesley location for my service needs for about 1 year one. Great track record so far. More

All good through sales, and delivery. Several items on punch list of pre-owned car. I’ll call this week if I don’t hear from them Several items on punch list of pre-owned car. I’ll call this week if I don’t hear from them More

Great experience working with Jens, very knowledgeable about the different models and patient in helping me find the right car for me and my family. about the different models and patient in helping me find the right car for me and my family. More