Westside Lexus

Good but i don't want to spend 30 min printing out all the paperwork on the USB drive that they gave me, at home that they could have just done while i was there. Such a waste of time. Still printing as I the paperwork on the USB drive that they gave me, at home that they could have just done while i was there. Such a waste of time. Still printing as I type. Not happy More

Shawn has good customer service, every nice and helpful, I will tell all my friends . I will tell all my friends . More

Overall good customer service! Lexus team was friendly. Didn’t like the process to request new title, since I own the car for many years but couldn’t find the copy. In the past, th Lexus team was friendly. Didn’t like the process to request new title, since I own the car for many years but couldn’t find the copy. In the past, this wasn’t a common concern. More

Everyone is always so kind and helpful. The dealership is very clean and welcoming, without any pressure of purchasing. The dealership is very clean and welcoming, without any pressure of purchasing. More

Chong answered all of our questions. Her experience in the industry was very helpful. She was able to tell us about the pros and cons of the things that we were unsure of. Her experience in the industry was very helpful. She was able to tell us about the pros and cons of the things that we were unsure of. More

Purchased Certified Lexus RX350 with low mileage. We were from out of town and this was over the Christmas Holidays. The staff accommodated our needs as we needed to travel back to West Texas soon af We were from out of town and this was over the Christmas Holidays. The staff accommodated our needs as we needed to travel back to West Texas soon after Christmas. They take care of their customers and they follow through with what they say. Since our family is here, we will be back for more service and auto purchasing. More

Mark is the best! Thanks for a great experience at Westside Lexus. Looking forward to a great relationship for our automotive needs. Thanks for a great experience at Westside Lexus. Looking forward to a great relationship for our automotive needs. More

Beautiful facility with great service from most of the staff. Good variety of vehicles to pick from. staff. Good variety of vehicles to pick from. More

I purchase a used car from Westside Lexus 1-2024. The sales person was nice, but would not budge on the price, also told me that the trade-in amont offered was under valued, but not going to go up, a The sales person was nice, but would not budge on the price, also told me that the trade-in amont offered was under valued, but not going to go up, and it would be best to go sell it elsewhere. (Which I did) Then when I took delivery of the vehicle, it DID NOT HAVE A PASSENGER WIPER BLADE. It had been raining for 2 day straight. I could not belive the incompetance of the "Prep team" to do this, which led me to wonder what else was not done in the pre sale inspection. My guess is they washed it and removed the wiper blade. Oil was suppoded to be changed, but the car shows it at 17%. I am gussing that was not done. I can only assume Westside Lexus used car pre sale inspection includes a wash and drive it to he lot...that is all. So had it not been for the fact that the car was what I was looking for in the past 4 months. I would not have done business at West Side Lexus. More