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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,069 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,069 reviews

January 16, 2024

I come to this dealership because of the good service. I do not like the dealership by my house on 59 and drive all the way over to I-10! Steve is terrific! More

by CHERYLARYAN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Westside Lexus responded

We're so glad to know that you appreciate the service at Westside Lexus and find it worth the drive! We'll be sure to pass your compliments on to Steve. Thanks for choosing us, we look forward to seeing you next time!

January 16, 2024

I was told my license tags were in . I drove to the dealership , and they weren’t there Very frustrating More

by Blaycrna
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn An
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephan
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Jan 17, 2024 -

Westside Lexus responded

Blaycrna, I'm sorry to learn about the mix-up with your license tags. I understand how frustrating that can be and appreciate your patience as we work on resolving this issue for you. If you have any remaining questions or concerns, please don't hesitate to reach out. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

January 16, 2024

Mary Margaret McGowan is responsive, friendly, and professional. She has helped me with many new Lexus’ since the early 1990’s. Service advisors (who you only get to see for scheduled maintenance😀) More

by MYOUNG19
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Westside Lexus responded

We're delighted to know that Mary Margaret and our team at Westside Lexus have been able to assist you throughout the years. We appreciate your loyalty and look forward to continuing this relationship in the future!

January 16, 2024

It was such a great pleasure meeting Catalina. She was a very sweet, caring and professional salesperson. Best and smooth experience buying a car from Westside Lexus. More

by rosicela.lara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Westside Lexus responded

We're so glad to know that you had a smooth car buying experience with Catalina here at Westside Lexus. Your kind words about her professionalism and care are much appreciated!

January 16, 2024

We sure appreciated the information we received from the sales team on the features and the models. More

by cdeayala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio velasquez
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Jan 16, 2024 -

Westside Lexus responded

It's great to know that you had a good sales experience with our team at Westside Lexus! Thanks for choosing to do business with us!

January 15, 2024

Came back to by another vehicle from Westside because of the great customer services and no hassle. More

by LIZCASTLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Easterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Westside Lexus responded

Thanks so much, Liz, for your loyalty - it means the world. We look forward to your next visit to Westside Lexus and hope you enjoy the ride!

January 15, 2024

John Loving was very friendly. I recommend him, and he used his time to answer all my questions. More

by vannak62
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Westside Lexus responded

Your feedback is much appreciated! Thank you for supporting Westside Lexus. We'll pass on your kind words to John!

January 15, 2024

Q w e r t y y u I I o p a s d f More

by LIA_BROWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Westside Lexus responded

We are honored to receive your five stars, Lia. Thank you! - Westside Lexus Team

January 14, 2024

Excelente atención por parte de Nellie todo muy claro gracias, muy amable, nos explicó todo muy bien More

by maibelincatamo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Westside Lexus responded

Gracias por la reseña! Apreciamos las palabras amables acerca de Nellie y esperamos verle de nuevo en Westside Lexus!

January 14, 2024

We saw on the internet that your dealer had a good deal on 2022 Lexus RX350. My husband and my son came over and looked at that car. Jim (salesman) showed us the better deal on same model of 2023 with lowe More

by Trung Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Westside Lexus responded

Trung, it's great to know that Jim was able to assist you in finding the perfect Lexus model for your family at Westside Lexus. We appreciate your loyalty and are glad we can continue providing a positive experience with us! Enjoy driving around in your new 2023 RX 350!

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