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Westside Lexus
Houston, TX
7,069 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,069 reviews
January 07, 2024
Every thing went fast and easy with the salesman I have used for maybe 6 sales. used for maybe 6 sales. More
by Nels
Verified CustomerEmployees Worked With
January 07, 2024
Thank you Edwar Guerrero for the excellent customer service. I would recommend them to my family and close friends. service. I would recommend them to my family and close friends. More
by MYRIAM
Employees Worked With
January 06, 2024
Awesome experience for the first time ever, although buying a used car, no pressure whatsoever from Doug. buying a used car, no pressure whatsoever from Doug. More
by aval0n
January 05, 2024
Excellent experience. Fast and easy. Sales and finance departments were professional and very willing to answer all of our questions. Our salesman Jontae Brown was great Fast and easy. Sales and finance departments were professional and very willing to answer all of our questions. Our salesman Jontae Brown was great ! Exactly what one would expect from a luxury brand like Lexus. More
by andrewh788
Employees Worked With
January 05, 2024
Jay was awesome, he tried his best to help me get the car I love. He even makes sure after I bought the car that everything okay. Westside Lexus is my #1 so far with the best sellman who really pay attenti I love. He even makes sure after I bought the car that everything okay. Westside Lexus is my #1 so far with the best sellman who really pay attention to what I was looking for ^_^ Thank you so much Jay. More
by ple_a_1
Employees Worked With
Jay
January 05, 2024
Shannon was great to work with, he genuinely cares and puts forth the extra effort to ensure a satisfactory buying experience. puts forth the extra effort to ensure a satisfactory buying experience. More
by tommyp_67
Employees Worked With
January 05, 2024
The experience was great. Jim and Chong treated us with kindness and respect. They were professional and very patience. Jim and Chong treated us with kindness and respect. They were professional and very patience. More
by lnelson1208
January 03, 2024
The salesman Steve Machann was outstanding and very professional. He explained various options we had and made the buying experience a pleasure. In over 40 years of buying cars this was the first time professional. He explained various options we had and made the buying experience a pleasure. In over 40 years of buying cars this was the first time my wife and I were pleased about how we were treated at a dealership. We have recommended Steve to our friends. Thanks, Steve, for such an enjoyable experience. More
by JOSBORNAECI
January 03, 2024
Great service but I felt like we were pressured more to purchase a Lexus certified than non Lexus certified vehicles. Weren’t really given an option to look at everything to make a well rounded comparison purchase a Lexus certified than non Lexus certified vehicles. Weren’t really given an option to look at everything to make a well rounded comparison and decision. However the service was still excellent. More
by andrellgautier0629
Employees Worked With
