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Westside Lexus

Houston, TX

4.8
7,129 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,129 reviews

January 07, 2024

Thank you Edwar Guerrero for the excellent customer service. I would recommend them to my family and close friends. More

by MYRIAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Westside Lexus responded

We're so glad to know that you had an excellent experience with Edwar at Westside Lexus, Myriam! Your recommendation means a lot to us. We look forward to serving your family and friends in the future.

January 07, 2024

Every thing went fast and easy with the salesman I have used for maybe 6 sales. More

by Nels
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Westside Lexus responded

We appreciate your business and your review! Thanks from the Westside Lexus Team, Nels!

January 06, 2024

Awesome experience for the first time ever, although buying a used car, no pressure whatsoever from Doug. More

by aval0n
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Westside Lexus responded

We're glad to know your first experience with us at Westside Lexus was a positive one! It's great that Doug could assist you without any pressure. Thanks for choosing us and enjoy your new ride!

January 05, 2024

Shannon was great to work with, he genuinely cares and puts forth the extra effort to ensure a satisfactory buying experience. More

by tommyp_67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Westside Lexus responded

We're glad to know that Shannon provided you with a great buying experience at Westside Lexus. We always strive for customer satisfaction and it's wonderful to see we hit the mark! Thanks for your review.

January 05, 2024

Joey was very helpful and responsive. Everything was upfront and smooth. No games, very professional. Highly recommend! More

by jsigm
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Broussard
Jan 05, 2024 -

Westside Lexus responded

We're glad to know you had a smooth and professional experience with Joey at Westside Lexus! Your recommendation means a lot. Thanks for the review!

January 05, 2024

Jay was awesome, he tried his best to help me get the car I love. He even makes sure after I bought the car that everything okay. Westside Lexus is my #1 so far with the best sellman who really pay attenti More

by ple_a_1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Jan 07, 2024 -

Westside Lexus responded

We're so glad to know that Jay provided you with such a memorable experience at Westside Lexus! It's wonderful to see how much he helped, even after your purchase. Thanks for making us your #1 choice and enjoy the car you love!

January 05, 2024

Excellent experience. Fast and easy. Sales and finance departments were professional and very willing to answer all of our questions. Our salesman Jontae Brown was great More

by andrewh788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Westside Lexus responded

We're delighted to know that you had an excellent experience with our sales and finance departments at Westside Lexus. It's great to see Jontae was able to assist in making your visit a smooth one! Thanks for choosing us, we appreciate the feedback.

January 05, 2024

The experience was great. Jim and Chong treated us with kindness and respect. They were professional and very patience. More

by lnelson1208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Westside Lexus responded

We're glad to know that Jim and Chong provided you with a respectful and professional experience at Westside Lexus. Thanks for the positive feedback!

January 03, 2024

Outstanding customer service that is detail oriented! I would highly recommend them to anyone. Beautiful facility! More

by JWAGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Westside Lexus responded

We're so glad to know you had an outstanding experience with us at Westside Lexus! We appreciate your recommendation and are here for any future needs. Enjoy the ride!

January 03, 2024

Jontae Brown was a joy to work with. He is very knowledgeable, polite and communicative. We had a very nice experience and would recommend him highly to anyone looking for a new Lexus. More

by Syoung19
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jontae Brown - Five Stars
Jan 03, 2024 -

Westside Lexus responded

We're delighted to know that Jontae provided a great experience for you at Westside Lexus. We appreciate your recommendation and hope you enjoy your new vehicle!

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