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Westside Lexus

Houston, TX

4.8
7,150 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,150 reviews

December 03, 2023

Good experience Nellie did a good job. Let her know I have no complaints She provide excellent information More

by WORK1
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nellie Gonzalez
Dec 04, 2023 -

Westside Lexus responded

We're glad to know you had a good experience with us at Westside Lexus! Your positive feedback about Nellie's service is much appreciated. We'll be sure to pass along your kind words. Thanks so much, and we hope to see you down the road.

December 03, 2023

Jeff Jones kept me updated throughout the whole process. Once car came in Jeff and staff thoroughly went over everything. Buying process was a pleasant experience. More

by GREG_HUGZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Westside Lexus responded

Greg, we're glad to know that Jeff and our team at Westside Lexus made your car-buying process a pleasant experience. We appreciate the positive feedback!

December 03, 2023

Felt I was not treated fairly with appraisal. Was not even made an offer when three months previously I was offered $28,000. Claims rear suspension damage when there was no evidence of that. N More

by Grandma
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

The dealership and personnel are courteous and professional. They follow-up as they say they will. The office and premises are clean and well organized. It gives sense of calm and trust. More

by dkurtin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Byers wife = 5 stars
Dec 04, 2023 -

Westside Lexus responded

We're glad to know that you had a positive experience at Westside Lexus and appreciated our professional and courteous service. We strive for cleanliness and organization in order to provide the best environment possible. Thanks for your trust and continued business!

December 02, 2023

Welcoming. Clean space. Efficient systems. Straight and to the point. Tim G. had answers to all of my questions. More

by dtg24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Westside Lexus responded

We're glad to know you found our dealership welcoming and efficient! It's great that Tim was able to assist with all your questions at Westside Lexus. Thanks for the review!

December 02, 2023

Great experience! Assisted me in selling my car and choosing a new one. Great people. More

by srmidgett2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Westside Lexus responded

Thank you for the review! We appreciate the kind feedback about the Westside Lexus team and hope to see you again down the road!

December 01, 2023

Absolutely the best place to buy or lease a Lexus! Danny is the best and so are all the people involved with helping me get ready for my new Nx 250! Thank you! Loved it all! More

by erikagarza703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Westside Lexus responded

We're delighted to know you had a great experience with Danny and the rest of our team at Westside Lexus! Enjoy your new Lexus NX 250, we'll be here if you need anything else. Thanks for choosing us, Erika!

December 01, 2023

We found the people at Westside very helpful, courteous and not at all pushy. They really did help us find the right vehicle and deal that would work for us. More

by RJ.BIEHL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Dec 04, 2023 -

Westside Lexus responded

RJ, we're glad to know our team at Westside Lexus was able to assist you in finding the right vehicle and deal. Thanks for your positive feedback!

December 01, 2023

Always professional and a great experience. Shawn and Manny are both great. I'll buy my next car from Shawn More

by Bryan Bradburn
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn An
Dec 01, 2023 -

Westside Lexus responded

Bryan, we're delighted to know that Shawn and Manny provided you with a great experience at Westside Lexus. We look forward to assisting you with your next purchase!

December 01, 2023

Great experience. I only ever dealt with my salesman AJ. So refreshing to build a relationship with one person. More

by CJRIGAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Rueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Westside Lexus responded

We're so glad to know that you had a great experience with AJ at Westside Lexus! Building relationships is what we strive for — thanks for your feedback and support!

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