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Westside Lexus

Houston, TX

4.8
7,148 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,149 reviews

November 10, 2023

Highly recommend Brooke! This was the fastest and easiest car purchase I have ever experienced. Brooke was very knowledgeable about the car I was buying. She was upfront and More

by LINDSAY UNG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Westside Lexus responded

Lindsay, we're delighted to know that Brooke made your car-buying experience at Westside Lexus go smoothly. We appreciate the recommendation and hope to see you back again down the road!

November 10, 2023

outstanding sales person. Very knowledgeable of your products. Extremely professional. Very impressed with the showroom. More

by garymcmullen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale McMullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Westside Lexus responded

Gary, we're delighted to know you had an outstanding experience with our sales team at Westside Lexus and enjoyed our showroom. Thanks for the positive feedback!

November 10, 2023

Excellent in every way. The only problem we had was sometimes there was no one to answer the phone when we called the dealership. More

by PBARTH1631
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Westside Lexus responded

We're glad to know you had an excellent experience at Westside Lexus! We apologize for any inconvenience with the phone service, and we'll certainly work on improving that aspect. Thanks for your feedback!

November 09, 2023

I have been a Westside Lexus customer since the 1st Year in 1990. From Rex Goodman to Julio V. (great with customer service and communication) and my friend Homer Suh, it has been excellent experience. This More

by karen123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Velazquez is excellent
Nov 09, 2023 -

Westside Lexus responded

Karen, it's wonderful to know you've been with us since the beginning at Westside Lexus! We're glad that Rex, Julio and Homer have provided excellent service over the years. Enjoy your new 2024 Lexus ES 350 UL - we look forward to seeing you again down the road!

November 09, 2023

Great service and caring salesman as well as service person. Everyone is very professional and friendly. More

by Carolynver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Westside Lexus responded

We're delighted to know you had a great experience with our team at Westside Lexus. Thanks for highlighting the professionalism and friendliness of our staff!

November 08, 2023

Jeffery made the process of buying my Lexus GX very easy and super positive overall. Customer service was great through the whole process, will definitely be a loyal customer! More

by jgil20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Westside Lexus responded

Congratulations on your new GX We're so glad to know that Jeffery made your purchase a breeze at Westside Lexus. Thanks for choosing us - it would be our pleasure to work with you in the future!

November 08, 2023

It was a pleasure working with Brooke Malia. She kept me informed on the expected delivery of my new TX 350 and was always very responsive. The paper work went well and she was especially help More

by BRAUCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Westside Lexus responded

Hi Brauch! It's great to know that Brooke was able to assist you throughout your purchase at Westside Lexus. We're glad everything went smoothly and we appreciate the positive feedback! Enjoy your new Lexus TX 350!

November 07, 2023

This was absolutely the best experience I’ve had in any car dealership. The team that helped me were so knowledgeable, not only did they helped me in finding a car that suited my needs but they also took t More

by cardinalakpan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tuan Sparrow
Nov 07, 2023 -

Westside Lexus responded

Cardinal, we're so glad to know you had a top-notch experience at Westside Lexus! It's great that our team could assist in finding the perfect car for your needs and answer all of your questions. Thanks for choosing us!

November 07, 2023

I recently had the pleasure of working with Chong Lee when purchasing a new car, and I can't say enough positive things about the experience. Chong truly exemplifies what a top-notch car salesperson shou More

by l.bates2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Westside Lexus responded

Hello! Congratulations on your new car and thank you for choosing to do business with us! We're delighted to know that Chong provided you with such a smooth and enjoyable car-buying experience at Westside Lexus. Her dedication to customer service is truly exceptional! Enjoy your new ride and don't hesitate if you need any further assistance.

November 06, 2023

Jay was a great salesman. I had to wait a while for my RX350h and he kept me updated consistently. Staff was all knowledgeable and competent. More

by rocketgrl54
Recommend Dealer
Yes
Employees Worked With
Jay Brown
Nov 06, 2023 -

Westside Lexus responded

We're glad to know that Jay and our team at Westside Lexus kept you well-informed throughout your wait for the Lexus RX 350h. Thank you for sharing your positive experience with us!

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