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Westside Lexus

Houston, TX

4.8
7,141 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,141 reviews

September 03, 2023

Jeffery Byers is the sales person to see for a most enjoyable purchasing experience. He is very friendly, polite and knowledgeable about the vehicles. The purchasing experience was smooth and his Ass More

by PM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Westside Lexus responded

We're delighted to know that you had a great purchasing experience with Jeffery, Charli, and Manual at Westside Lexus. Our team strives for smooth transactions and clear communication throughout the process. Thanks for your kind words about our dealership as well!

September 03, 2023

Best part was no pressure. Very professional and extremely courteous. All features were explained. Did not waste our time in finance. More

by redcap431
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Westside Lexus responded

We're glad to know you had a pressure-free and efficient experience at Westside Lexus! We always aim for professionalism and courtesy. Thanks for the positive feedback, we appreciate it!

September 02, 2023

Excellent Service. Easy in and out leasing a new vehicle. Very pleased with the vehicle and all the staff involved with making it a positive experience. More

by dsjanak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Sep 05, 2023 -

Westside Lexus responded

We're so glad to know that your leasing experience was smooth and positive at Westside Lexus. Thanks for the kind words about our team. We appreciate it! Enjoy your new vehicle!

September 02, 2023

sales person Adam Nguyen was very helpful and courteous. . He is knowledgeable with setting apps interface with phone. More

by j.farhat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Westside Lexus responded

We're glad to know that you found Adam helpful and knowledgeable about the tech aspects of your new car. Thanks for choosing Westside Lexus!

September 01, 2023

Mrs. Chong Lee is the MOST OUTSTANDING sales person that our family has ever seen. She helped us a lot in picking out the right car depends on our family’s needs and never try to push us to go for a higher/ More

by Hang Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Westside Lexus responded

Hang, it's fantastic to know that Mrs. Chong Lee provided such outstanding service during your visit here at Westside Lexus! We're glad you found the perfect vehicle for your family and had such a positive experience with us. Enjoy driving your new 2023 Lexus RX!

August 31, 2023

The showroom was clean, plenty of showroom cars. Restrooms were clean. Coffee bar a nice touch. More

by jrodbrews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Boyd
Aug 31, 2023 -

Westside Lexus responded

We appreciate your positive feedback on our facilities! Thank you for noticing and for leaving Westside Lexus a five-star review.

August 30, 2023

They are consistently good and provide both good product and good service. Far better than other dealerships I have dealt with. More

by artpeabody
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Byers
Aug 30, 2023 -

Westside Lexus responded

We're delighted to know that you've had consistently good experiences with us at Westside Lexus. We strive to provide top-notch service and products, so it's great to see we hit the mark for you!

Aug 30, 2023 -

artpeabody responded

Yes. I think Westside is top notch.

August 30, 2023

Westside Lexus went above and beyond to give us exceptional service! Jeffery Byers is a professional through and through and I would recommend him and Westside Lexus (and I have!) to any of my frie More

by jodihoff22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Aldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Westside Lexus responded

We're so glad to know that you had an exceptional experience with Jeffery and our team at Westside Lexus. Thanks for recommending us—it's the highest compliment we could receive!

August 30, 2023

I have purchased 2 new vehicles from this dealership in the last 11 years and have only good things to say about it. Both times the sales experience has been very good and the service has been exceptional More

by MEGANMC1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Westside Lexus responded

We're so glad to know you've had consistently positive experiences with us at Westside Lexus over the years. We appreciate your continued support and look forward to providing exceptional service for many more years!

August 29, 2023

Top notch dealership from the top down. Steve Machann and Brooke Malia were fantastic to work with. More

by art22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Westside Lexus responded

It's great to read that Brooke and Steve were fantastic to work with! Thank you for sharing your kind regards and leaving Westside Lexus a five-star review.

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